Contact the Accommodation Office Team

Drop-in sessions

If you would like to meet with a member of the Accommodation Office to discuss your accommodation or have any queries, then you can pop along to one of our drop-in sessions in the Forum. Visit the SID desk and ask to speak with accommodation. We are available Monday to Friday at the following times:

  • Freshers' Week and first week of term - 9:30am - 4:30pm
  • Term one - 10:00am - 4:00pm
  • Term two - 11:00am - 3:00pm
  • Term three  - 11:00am - 1:00pm

Please check our Facebook page for any daily updates to the above times.

Contact us

We can be contacted via SID either online, by telephone (below) or in the Student Services Centre in the Forum between 9:00am-5:00pm Monday to Friday:

UK Tel: 0300 555 0444
International Tel: +44 1392 72 4724
Email: sid@exeter.ac.uk 

If you are a registered student or applicant please quote your University of Exeter student number (ID number). This number is nine digits long and starts with a five or six.

We can also be contacted between 9:00am-5:00pm Monday to Friday via our Accommodation Facebook page.

Some enquiries are dealt with by other offices, such as:

Reporting repairs or maintenance

Each residence has a nominated residence management team, for contact details please visit our Receptions page.

Pastoral care and welfare

Students can speak to the Residence Life Team, who live in University accommodation.

Complaints procedure

We hope you will be happy with the service you receive from our staff. But if you wish to make a complaint you should begin by contacting the Residence Manager through the relevant reception.

For further details please refer to the student complaint procedure.

Postal address

Accommodation Office, Northcote House, University of Exeter, The Queen's Drive, Exeter, EX4 4QJ