Moving out of catered accommodation

If you are currently living within catered accommodation and are either:

  • Vacating for the Christmas or Easter holidays (dates below)
  • At the end of your accommodation contract
  • Moving rooms
  • Leaving University accommodation earlier than anticipated

If you are moving out of self-catered accommodation, please visit our dedicated webpage.

Follow the information below by clicking on a question to reveal the answer. If you can't find the answer you are looking for please contact the Accommodation team on 0300 555 0444 or email us at: sid@exeter.ac.uk

Christmas and Easter vacation periods

  • You are required to return your keys/fob to your residence reception by 10:00am on Saturday 15 December 2018 (Christmas) and Saturday 30 March 2019 (Easter).

  • Please remove any personal keyrings before returning your keys.

  • Do not leave your keys in your room or with a friend. If your keys are not returned on the correct date of departure you may incur additional charges. Do not leave your keys in your room or with a friend because if the keys are not returned to the residence reception, you may be charged for additional nights.

  • If you are unable to leave by 10:00am on the day of departure due to travel arrangements, please contact your residence reception directly.

  • If your reception is closed, keys can be returned through the key drop boxes available at: Holland Hall and Lopes Hall or the letter box available at Birks Grange.

Christmas 2018

  • Vacate date - Saturday 15 December 2018 by 10:00am*
  • Return date - Sunday 6 January 2019 from 9:00am

Easter 2019

  • Vacate date - Saturday 30 March 2019 by 10:00am*
  • Return date - Sunday 28 April 2019 from 9:00am

*If you are unable to vacate your room by 10:00am please contact your Residence Reception as soon as possible to discuss your circumstances. Unless you make contact with us in advance you will be required to leave as per your contract, ie on Saturday, 15 December by 10:00am.

Christmas vacation - you are able to leave your belongings within your room, however, please ensure that you remove any valuables.

Easter vacation - Some catered halls may be booked for conferences during this time and students living in these residences will need to remove their belongings during the Easter vacation. There are no storage facilities available on campus, however, a list of local storage companies is available on our website. This information is to be confirmed.

Students living within other catered halls are able to leave their belongings in their room unless otherwise notified.

Please contact your Residence Reception directly if you have any queries.

The last meal served before you depart from your accommodation will be breakfast served on Saturday 8.00am-9:30am.

For further information on times of catered meals please visit our 'about catered halls' section.

The first meal back in catered halls will be the weekend brunch between 12:00pm-1:30pm on Sunday 6 January 2019 (after Christmas) and Sunday 28 April 2019 (after Easter).

  • Empty and clean your mini fridge and leave it switched on.
  • Take personal belongings that you need with you and leave any remaining personal belongings packed away neatly in your wardrobe and drawers; leaving surfaces and the floor clear. Do not leave any valuable items and remember to take your passport.
  • Clean the shelves, surfaces, drawers and en-suite bathroom (if applicable) and vacuum your carpet.

  • Take all rubbish and recycling to the outside bins provided.

  • Switch off lights, electrical items and sockets especially the alarm clock, but not the mini fridge.

  • Turn off electric radiators and heated towel rails.

  • Turn off taps in the sink and shower.

  • If you are leaving your bike within the bike shed over the Christmas and Easter vacation, please lock it securely.

  • Shut your window, close the ground floor curtains and lock your door including any balcony/French doors.

  • For further information, please read the Cleaning User Guide‌‌ for advice on what should be cleaned prior to your departure.

If you are living within Holland Hall and are required to clear your belongings over Easter, please see the following information.

  • Take all rubbish and recycling to the outside bins provided.

  • Clear the utility area of any personal belongings or equipment.

  • Switch off lights, electrical items and sockets.

  • Turn off electric radiators and heated towel rails.

  • Turn off taps in the sink and shower.

  • Shut any windows and lock all doors.

  • Remove any items of clothing from the laundry areas.

  • Take valuable items with you or store them safely.

Any mail or parcels will be kept for your return from the Christmas and Easter vacation only.

REMEMBER: For security reasons, you must not allow any courier services to enter the residences. Instead, please meet the courier service outside your accommodation.         

  • Housekeeping staff will be entering your room after your departure to check that your room is clean, tidy and secure and that there are no obvious items to repair.

  • Maintenance will still be carried out in your accommodation during the vacation periods. Please ensure personal belongings are securely stored.

  • During the Easter vacation, we will have external businesses using the rooms at Holland Hall* during this period. If your room is being used during the Easter vacation, it will be cleaned upon your return.

*Other catered halls rooms may be required and if so, you will be notified.

Students are unable to stay in their catered room over the vacation period and will need to move out. The Accommodation Office are likely to be able to provide self-catered vacation accommodation for a minimum contract length of three weeks. The locations may be on and off both the Streatham and St Luke's campuses and prices will vary. If you wish to enquire or book one of these rooms, please contact us for further information.

Every room will need to be inspected. You do not need to do anything, your Residence Reception will contact you and agree a suitable date and time for this to take place.

If any issues are found then you will be contacted by the Reception team regarding advice on what action you need to take.  Charges will apply for any damage found (that has not been declared on your room condition form) and for any additional cleaning.

Please ensure that you have completed the following before your departure:

  • Remove any valuable items like laptops, other electronic devices, course notes and important documents such as your passport.
  • If you are aware of any maintenance which is required, please ensure that you report this to the Residence Reception so that we can ensure the repairs are carried out. Remember, that we do not charge you for general repairs.
  • Empty the fridge in your room, clean it and keep it switched on.

Moving out of catered at any time

  • Return your keys/fob to your residence reception by 10:00am on the day of your departure. If your reception is going to be closed when you return your keys, please ask them prior to your departure where you are able to leave them. Do not leave your keys in your room or with a friend because if the keys are not returned to the residence reception, you may be charged for additional nights.

  • If your keys are not returned on the correct date of departure you may incur additional night charges and a lost key charge.

  • Housekeeping staff will be entering your room after your departure to check that your room is clean, tidy and secure and that there are no obvious things to repair.

  • If your reception is closed, keys can be returned through the key drop boxes available at: Holland Hall and Lopes Hall or the letter box available at Birks Grange.
  • Clear your room of all belongings, including anything out of the safe and leave your room clean and tidy.

  • Clean the shelves, surfaces, drawers and your en-suite bathroom (if applicable).

  • Vacuum clean the carpet and remove drawing pins from the noticeboard.

  • Strip your bed of all bedding and linen. Please leave the mattress protector folded neatly on your bed.

  • Take all rubbish and recycling to the outside bins provided.

  • Switch off lights, electrical items (not the mini fridge) and sockets especially the alarm clock.

  • Empty and clean your mini fridge but leave it switched on.

  • Turn off electric radiators and heated towel rails.

  • Turn off taps in the sink and shower.
  • Clear the utility room of your belongings and leave it clean and tidy.

  • If you brought a bike and left it in the bike shed, please remember to take this with you.

  • Please read the Cleaning and Kitchen Equipment User Guide‌ for advice on what should be cleaned prior to your departure.

  • Yes, at the end of your contract, you will need to contact your residence reception directly to book a room inspection prior to your departure.

  • Your room will need to be cleaned and packed up before the room inspection takes place including stripping your bed of all bedding and linen with the exception of the mattress protector which should be folded neatly on your bed.

  • Please advise your reception of any repairs or maintenance issues within your room prior to your departure.

The ‘Moving On’ project has donation points across campus and donated items will be given to the British Heart Foundation for them to sell within local charity shops. If you require more information, take a look at the Moving On flyer which will be on display around your residences during May-September 2019.

Donation bags are available from your Reception. Please fill the bag with your donations and take care with any breakable items. Once filled, you can take the bag to one of the donation points listed below. Where applicable - complete the Gift Aid form inside. Any soiled, unusable items and all unused cleaning products need to be disposed of.

There are donation points up throughout the year and currently available at:

The things which are needed are:

  • Books and stationery
  • Clothes and shoes (in good condition and clean, shoes in pairs)
  • Crockery, cutlery, glassware and other kitchen equipment (wrap sharp knives)
  • DVDs and CDs
  • Electrical items
  • Mobile phones
  • Pots and pans
  • Toiletries
  • Cleaning equipment
  • Towels
  • Sports equipment
  • We do not need:
  • Pillows and duvets, please take these with you. Black bags available from reception to put bedding in.

If you have any in-date, unopened and non-perishable food, don't throw it away. Please bring it to one of the food donation points at your Reception, which are available at:

Last year the University of Exeter donated over 25 tonnes of items to the British Heart Foundation. This had an estimated worth of £40,000. This equated to over 2,896 bags of donations. 

If you are unsure where your nearest donation point is, please ask your residence reception.

If you do not have a donation point near you, then why not consider some local charity shops within the city to donate your unwanted items.

For more information on recycling other items such as  duvets, lab coats and bicycles take a look at our Guest Blog written by sustainability officer - Joel Smith, posted 24 May 2018.