Moving out of catered accommodation

If you are currently living within catered accommodation then you will need to know some specific information for moving out. This will differ depending on whether you are:

  • Vacating for the Christmas or Easter holidays
  • Vacating at any other time, for example at the end of your accommodation contract, because you are moving rooms or you are leaving University accommodation earlier than anticipated.

Follow the information in the relevant section below by clicking on a question to reveal the answer. If you can't find the answer you are looking for please contact the Accommodation team on 0300 555 0444 or log an enquiry via SID Online.

If you are moving out of self-catered accommodation, please visit our dedicated webpage.

Moving out of catered at any time

  • Return your keys/fob to your residence reception by 10:00am on the day of your departure. If your reception is going to be closed when you return your keys, please ask them prior to your departure where you are able to leave them. Do not leave your keys in your room or with a friend because if the keys are not returned to the residence reception, you may be charged for additional nights.
  • If your keys are not returned on the correct date of departure you may incur additional night charges and a lost key charge.
  • Housekeeping staff will be entering your room after your departure to check that your room is clean, tidy and secure and that there are no obvious things to repair.
  • If your reception is closed, keys can be returned through the key drop boxes available at: Holland Hall and Lopes Hall or the letter box available at Birks Grange.
  • Please read the Cleaning User Guide‌‌ for advice on what should be cleaned prior to your departure.
  • Clear your room of all belongings, including anything out of the safe and leave your room clean and tidy.
  • Clean the shelves, surfaces, drawers and your en-suite bathroom (if applicable).
  • Vacuum clean the carpet and remove drawing pins from the noticeboard.
  • Strip your bed of all bedding and linen. Please leave the mattress protector folded neatly on your bed.
  • Take all rubbish and recycling to the outside bins provided.
  • Switch off lights, electrical items (not the mini fridge) and sockets especially the alarm clock.
  • Empty and clean your mini fridge but leave it switched on.
  • Turn off electric radiators and heated towel rails.
  • Turn off taps in the sink and shower.
  • Clear the utility room of your belongings and leave it clean and tidy.
  • If you brought a bike and left it in the bike shed, please remember to take this with you.
  • Please read the Cleaning and Kitchen Equipment User Guide‌ for advice on what should be cleaned prior to your departure.
  • Room inspections will be carried out following your departure and we will contact you about any issues or left property found. As the inspection will happen after your departure, we may not contact you about the outcome of our inspection until 3-4 weeks after the end of your contract. It is therefore really important that you keep an eye on your University email account during the vacation, in case we need to make contact with you.

  • Please advise your reception of any repairs or maintenance issues within your room prior to your departure.

The ‘Moving On’ project has donation points across campus and donated items will be given to the British Heart Foundation for them to sell within local charity shops. If you require more information, take a look at the Moving On flyer.

Please take any suitable items to one of the donation points listed below. Any soiled, unusable items and all unused cleaning products need to be disposed of. Please do not leave anything that you wish to be donated in your room.

There are donation points up throughout the year and currently available at:

The things which are needed are:

Books and stationery Crockery, cutlery, glassware and other kitchen equipment (wrap sharp knives)
Clothes and shoes (in good condition and clean, shoes in pairs) Toiletries and towels
DVDs and CDs Cleaning equipment
Electrical items Pots and pans
Mobile phones Sports equipment

We do not need:

Pillows and duvets, please take these with you. Black bags available from reception to put bedding in.

Food Donations

If you have any in-date, unopened and non-perishable food, don't throw it away. Please bring it to one of the food donation points at your Reception, which are available at:

In previous years, the University of Exeter has donated over 25 tonnes of items to the British Heart Foundation. This had an estimated worth of £40,000 and equated to over 2,896 bags of donations. 

If you are unsure where your nearest donation point is, please ask your residence reception. If you do not have a donation point near you, then why not consider some local charity shops within the city to donate your unwanted items.