Returning students accommodation 2020/21

We guarantee accommodation to students entering into year one of their studies in order to enhance their student experience and settle them in to university life. The demand for accommodation covered by this guarantee, means that we are highly unlikely to be able to offer university accommodation to returning students for the 2020/21 academic year.

There are a range of private accommodation options available in the city, from purpose-built halls of residence to shared houses/flats. Further information can be found on our private housing webpages.

Supported applications for returning students

We endeavour to make reasonable adjustments to support individuals who, due to a disability, a long-term medical condition or sensory or physical impairment require adapted accommodation or a particular location in line with the Equality Act 2010.

Scheduled building maintenance

Please be aware that essential repairs and improvement works, are scheduled to take place on a number of blocks located at our Birks Grange (studio only) and Lafrowda (en-suite and studio blocks only) residences. We have identified a need to update the exterior of some of the accommodation blocks and to install new bathroom flooring.  While this work is on-going, students living in these residences will experience some disruption, this will include external scaffolding being erected which may affect visibility, as well as noise from the essential maintenance works. Some students will need to move from their bedroom to an alternative flat for a period of one week so the bathroom maintenance can be carried out efficiently. The University will make every effort to ensure that any disruption to students will be kept to a minimum, however, to compensate students for any disruption caused we will be reducing the rents in the affected blocks during these academic years.  The reduction in rent students will receive is currently being determined and, once confirmed, will be reflected on the website as will full details of the scheduled works taking place, the blocks affected, and the potential disruption of such works.

Full details of the works taking place, including the blocks affected and the schedule are available on the 'Essential repairs and improvements' webpage.

Please see below for information about how to apply:

Applications open for supported returners accommodation at 10:00am on Monday 27 January 2020 for those with a supported medical application. We will process applications submitted during February and therefore we advise that your accommodation application and your written support from one of the Wellbeing Services team is received before 14 February 2020.

Please note that we are unable to guarantee availability and will keep in touch with you during this process.

We accept written support from:

AccessAbility

If you have a medical condition or a learning difficulty which requires extra support then you can contact AccessAbility to discuss your requirements.


Opening times: 9.00am - 4.30pm Monday - Friday (Closed on Bank Holidays and University closure days).

Student Health Centre

The Student Health Centre is available to all registered University of Exeter students and is located within Reed Mews on the Streatham Campus.

The health centre is open Monday to Wednesday - 8.45am - 5.00pm, Thursday - 8.45am - 5.00pm and 6.30pm - 8.00pm and Friday - 8.45am - 5.00pm.

Wellbeing

The University of Exeter Wellbeing Services team, made up of counsellors and mental health practitioners, are all highly skilled and experienced. They are able to offer advice, therapeutic and practical support to help students cope personally and to manage their studies.

  • Applications open for returning students at 10:00am on Monday 27 January 2020 for those with a supported medical application. We recommend that you submit your application by Friday 14 February 2020. Please note that we are unable to guarantee availability and will keep in touch with you during this process.

  • All applications for returning students will be made via the online accommodation portal. If you already have an accommodation account active, you will need to use the same login details as you have previously. If you have not previously applied for accommodation you will need to use the First Visit section to validate your account in order to apply. Please view our 'how to' videos for a step by step guide.

  • You will need to apply using the application type 'Medical Supported Returner'.

  • Within the application, you will need to indicate that you have a medical requirement.

  • Please be advised that without written confirmation of support from one of the University of Exeter support services, your application will be not be processed.
  • When applying for accommodation, you will not be given the options for specific residences and will only be able to choose the type of accommodation and the standard of room you require to meet your needs.

  • Please advise us in the notes section, on the second page of the application form, the residence and contract length you would prefer.

  • Our accessible rooms webpage provides specific information about adapted accommodation.

It is highly likely that you will be allocated to accommodation with students who are not of similar age/study group to yourself, however, we will try and match you with students who share similar interests, as per our room allocation procedure.

Once your application is received, and after the initial closing date, we will then review all the applications.

This will include:

  • Confirming the room type request is available
  • Confirming with Wellbeing Services that the allocation made is suitable
  • Confirming that there is no outstanding balance on your student account for any accommodation fees due.

This process can take up to 10 working days and so there may be a delay in advising you of your allocation.

Once we have assessed your application, we will write to you to confirm if we are able to offer you accommodation or if not, why this has not been possible.

If you accommodation application is received before April, we will not send you a formal offer of accommodation and will confirm by email that we are holding a room for you including the location and cost of this room.

In April you will be sent a formal offer of accommodation, which you will need to accept to confirm that you require the room. Under the Terms and Conditions of Residence, if you owe money in connection with any previous accommodation that you occupied we may terminate the agreement up to 4 weeks before the start of the contract, therefore, we will make under checks in July to confirm that all money outstanding relating to accommodation has been paid.

We would encourage you to apply during the January/February period so that we can process your application and advise you if accommodation is available.

However, we understand that circumstances do change and that you may only make the decision about requiring accommodation later in the academic year. If this is the case, we would ask that you submit an application and request your medical support as soon as you are aware that you require accommodation.

We will need to carry out all the normal checks which include:

  • Confirming the room type request is available
  • Confirming with Wellbeing Services that the allocation made is suitable
  • Confirming that there is no outstanding balance on your student account for any accommodation fees due.

before we can allocate accommodation and so the 10 working day period for allocation will still apply.

We do have a limited number of rooms available, and so will make decisions on a case by case basis as applications are received.

Students who might incur additional costs for en-suite or studio accommodation as a direct result of a disability may be eligible for a subsidy towards these costs on disability grounds. The subsidy is offered by the University of Exeter and is only applicable to students who will be resident in a residence where the University issues the contract (i.e. residences in the City that are nominated by the University but where the contract is with a private company are not covered by this subsidy).

Undergraduate, postgraduate Home, EU and International students can apply for the rent subsidy if they require en-suite or studio in University contracted accommodation due to their disability and/or health needs. If you are supported by a resident carer for personal care assistance you will be able to apply for the subsidy for their accommodation as well as you own.

The subsidy will not automatically be awarded to students with a disclosed disabilities who are in en-suite/studio in University contracted accommodation; instead you will need to apply annually via Wellbeing Services if you meet the criteria. After your first year, the reassessment will form part of the process to support your accommodation application as a returning student.

The subsidy will be calculated annually and will be credited to your account on a termly basis (September; January and May). For 2019/20 the subsidy will be a maximum of £1,500. If your application is received after the start of the contract period then this amount will be reduced on a pro-rota basis, starting from the date you requested the assessment.

Criteria

You are eligible to apply if you meet one or more of the following criteria:

  1. A requirement for en-suite/studio in University contracted accommodation as a result of a physical disability i.e. mobility difficulty/wheelchair user, where specific accessibility requirements prevent you from sharing bathroom facilities with others.

  2. A requirement for en-suite/studio in University contracted accommodation as a result of a sensory disability e.g. visual impairment, that prevents you from maintaining independence when sharing bathroom facilities because other students impact on the accessibility or usability of the shared space.

  3. A requirement for en-suite/studio in University contracted accommodation as a result of an unseen condition such as a mental health disability, autism spectrum condition or a medical condition that prevents you from using shared bathroom facilities without a substantial impact on your wellbeing and ability to carry out self-care activities.

  4. Exceptional cases where a requirement for en-suite/studio accommodation is considered appropriate by senior Wellbeing Services staff, based on evidence of ongoing difficulties that substantially impact on your ability to use shared bathroom facilities.

Personal convenience or preference do not form part of the criteria and will not be considered.

Application Process

We have a specific process for you to follow should you wish to be considered for this subsidy by the University. If you meet the criteria and wish to apply, please complete the application form and return it to the Wellbeing Services team with any appropriate supporting evidence of your disability (if this has not previously been supplied to Wellbeing Services). Wellbeing Services will then review your application alongside any supporting evidence and advise you of their decision.

If your application for a subsidy is supported, the Accommodation team will be notified by email of this outcome and will be in touch to confirm the rent subsidy agreement and will then apply credit to your University account.

We are only able to a consider request for a rent discount for students who have followed this process. Any discount will be made once a formal assessment has taken place and will only apply from the date of the request for assessment.

The subsidy will be available for accommodation where the contract is issued by the University only and is not available for any other accommodation offered by the University e.g. residences in the City that are nominated by the University but where the contract is with a private company.

If you have been unsuccessful in your application, you will be notified of this outcome and you may supply additional supporting evidence and re-apply for the subsidy.