Porters hours

Weekdays 07:30-22:00

Weekends on request and charged as overtime (£20ph) minimum £60

Request a porter via the Campus Services Help Desk

Porters

Campus porters and mail room

Our porters support both campuses and undertake a variety of roles including:

  • Small office moves
  • Disposal of IT equipment, furniture and white goods
  • Sorting of mail in Academic buildings
  • Examination setups
  • Transporting parcels and equipment around and between both campuses
  • Setting up of areas for teaching and events
  • Opening and closing of Academic buildings

Facilities porters hours of work and charges:

  • Monday to Friday: 07:30 to 22:00, covered by two shifts
  • Saturday and Sunday: on request as overtime and charged at £20 per hour with a minimum charge of 3 hours. A budget code must be attached for bookings through Room Bookings.
  • Conference bookings will be charged through Event Exeter as normal.
  • Cancellations must be received 48 hours before the booking commences if the Event is to be held over the weekend. Failure to notify Facilities in the timescale stated will incur a minimum 3 hour charge at £20 per hour.
  • All requests for a porter must be submitted on a 'Move it' or 'Room set up' form on the Campus Services Helpdesk page.

Mail room

We aim to provide a cost effective, customer orientated mail service throughout the University on a daily basis. We are located in the Old Library on Prince of Wales Road.

Tel: 01392 722041 Opening hours 08:00-16:00, Monday to Friday.

For more information see the mailroom section of the FAQ.

Service schedule

Term time Every Tuesday and Thursday
Outside term time Every Wednesday

Delivery and collection points

Penryn Campus - Peter Lanyon Reception 9.45am
Penryn Campus - Library 9.50am
Penryn Campus - Mail room 10.00am
Truro Knowledge Spa Request stop only
Streatham Campus - Mail room (Old Library) 12.00pm (dependant on traffic)
Streatham Campus - Library 12.05pm
Streatham Campus - LSI/GP stores 12.10pm
Truro Knowledge Spa Request stop only
  • For standard sized internal post please leave at your internal post point as usual
  • For large/ heavy valuable items please complete a 'Porter request' form. Once you have submitted the request you will receive a printable summary - please print and attach this to your parcel
  • Items to go to LSI/GP Stores do not require a 'move-it' form as this is a scheduled drop off point. Please mark package clearly

Location: Penryn Campus – internal post can be left at either the Penryn Mail Room (DDM) or at the Student information desk in Peter Lanyon Building. Penryn colleagues who are sending large/ heavy/valuable packages to Exeter (not LSI/GP stores) should complete a Porter request form above so that the Exeter Mail Room team can ensure that the package reaches the correct building once it is received in the Exeter Mail Room.

Location: Exeter Mail Room (Old Library) – items other than normal sized internal post should be booked via the porter request form linked above. This should be completed no matter whether you are delivering the item to the Exeter Mail Room or you require it to be collected from your building – please give as much notice as you can.

Location: LSI/GP Stores – you are welcome to drop packages to this location for transportation to Penryn. No need to pre-book – please have packages to stores by 11:30am. Please ensure wet/dry ice parcels are appropriately/safely packaged. Penryn staff can also send packages here as an agreed drop-off point (label packages appropriately so it’s clear that they are for LSI/GP Stores) Penryn staff should have packages to the Penryn Mail Room for 9:30am. The stores team will contact Streatham colleagues to notify them that a package has arrived.

Contact details for AJJ Couriers

Andrew Judge
ajjcourierservice@hotmail.com
07535 038319