Staff self-service 

The University is currently moving towards a fully-managed print service system.  This will encompass both staff and student use across the Exeter campuses. There are a number of benefits to a fully-managed print service, some of which are outlined below.

• Cost - The University’s estate of 1,500 desktop printers consumes an inordinate amount of power and consumables, as well as taking up much staff time in their support. By moving to a consolidated print system based around modern Xerox devices, the University’s energy and associated costs can be reduced considerably.
• Efficiency - Not only do the new devices have a full range of print, copy and scan facilities, but they’ll also be compatible with forthcoming document management systems.
• Environmental - The University is firmly committed to reducing its carbon output by 60 per cent, as well as reducing waste by one per cent per annum, and regards the Managed Print System as integral to its plans for attaining these targets.

The Managed Print Service consists of over 100 Xerox Multi-Function Devices (MFDs) which offer printing, copying and scanning to email. Some devices have fax capability.

Printing will be ‘secure release, follow-you’ – only you can release the print jobs you have sent, and you’ll be able to do so at any of the Managed Print System devices on the campus which are compatible with your print request (A4/A3, monochrome/colour).

The service will be both reactive and proactive to ensure that wherever possible, equipment will always be in full working order:

• All new MFDs will be monitored remotely for status by Print and Copy Services and by Xerox.
• If a device needs toner or other consumables, the system will automatically dispatch these without a request from you.
• Should Print and Copy Services be unable to rectify a device fault, a Xerox service engineer will visit.

Project Timeline