Lost property
Lost something and don't know where, we are here to help you find it
If you have lost an item, please follow this link https://notlostenquiry.com/exeter-university/ to our lost property enquiry form where you can register your lost item.
If you are on our Cornwall campus please call 01326 370400.
All valuables will be kept at an appropriate place in the building where found, usually at reception for 48 hours, this includes bank cards, purses, wallets, phones, laptops, glasses, passports, and driving licences. After this time they will be held centrally for the period of time listed below.
You can find the full Lost Property Policy here:
Retention period and disposal of items
| Category | Retention period | Disposal method |
|---|---|---|
| Bags | 30 days | Any items that can be donated to charity (British Heart Foundation or Hospicecare), will be. Any items that will not be accepted by the British Heart Foundation or Hospicecare will be disposed of by Campus Services. |
| Books | 30 days | Any items that can be donated to charity (British Heart Foundation or Hospicecare), will be. Any items that will not be accepted by the British Heart Foundation or Hospicecare will be disposed of by Campus Services. |
| Category | Retention period | Disposal method |
|---|---|---|
| Cash | 30 days | To be collected and donated to the Student Welfare Fund. |
| Chargers | 30 days | Any items that can be donated to charity (British Heart Foundation or Hospicecare), will be. Any items that will not be accepted by the British Heart Foundation or Hospicecare will be disposed of by Campus Services. |
| Clothing | 30 days | Any items that can be donated to charity (British Heart Foundation or Hospicecare), will be. Any items that will not be accepted by the British Heart Foundation or Hospicecare will be disposed of by Campus Services. |
| Category | Retention period | Disposal method |
|---|---|---|
| Driving licence | 30 days | post to the DVLA |
| Category | Retention period | Disposal method |
|---|---|---|
| Food containers | Disposed of immediately | Recycled where possible |
| Category | Retention period | Disposal method |
|---|---|---|
| Glasses | 30 days | Any items that can be donated to charity (British Heart Foundation or Hospicecare), will be. Any items that will not be accepted by the British Heart Foundation or Hospicecare will be disposed of by Campus Services. |
| Category | Retention period | Disposal method |
|---|---|---|
| Headphones/Earphones | 30 days | Any items that can be donated to charity (British Heart Foundation or Hospicecare), will be. Any items that will not be accepted by the British Heart Foundation or Hospicecare will be disposed of by Campus Services. |
| Category | Retention period | Disposal method |
|---|---|---|
| ID cards | 30 days | post to the licensing authority for disposal or re-delivery. |
| Category | Retention period | Disposal method |
|---|---|---|
| Jewellery | 30 days | After 30 days, these items will be donated to the British Heart Foundation or Hospicecare, who will collect from the lost property store in the forum. |
| Category | Retention period | Disposal method |
|---|---|---|
| Laptop | 30 Days | After 30 days, these items will be disposed of by Campus Services. To be wiped clean and recycled where possible. |
| Category | Retention period | Disposal method |
|---|---|---|
| Medicines / medical equipment | 2 weeks | Take to Estate Patrol, who will deal with their collection. |
| Mobile phone | 30 Days | After 30 days, these items will be disposed of by Campus Services. To be wiped clean and recycled where possible. |
| Category | Retention period | Disposal method |
|---|---|---|
| Paperwork | 30 days | Disposed of by shredding. |
| Passport | 30 days | After 30 days, post to the Passport Office for disposal or re-delivery. |
| Category | Retention period | Disposal method |
|---|---|---|
| Staff/Associate cards | 30 days | Person to be e mailed and ID card returned. Disposed of after 30 days, by shredding, if not collected. |
| Student cards | 30 days | To be kept at SID and then shredded. |
| Stationery | Kept at our discretion for 30 Days | Disposed of by Campus Services. |
| Category | Retention period | Disposal method |
|---|---|---|
| USB drive | 30 days | Items to be wiped clean and disposed of by Campus Services. |
| Umbrella | 30 days | To be donated to British Heart Foundation |
| Category | Retention period | Disposal method |
|---|---|---|
| Smart watch | 30 Days | After 30 days, these items will be disposed of by Campus Services. To be wiped clean and recycled where possible |
| Watch | 30 Days | After 30 days, these items will be donated to the British Heart Foundation or Hospicecare, who will collect from the lost property store in the forum. |
| Water bottle | Disposed of immediately | Recycled where possible |