Commissioning work

Outline procedure

The following are the basic steps from start of a project to delivery of the goods.

1. Make sure that your School or Professional Service has allocated money for the project and that you have authority to commit the money. After you have received an estimate of the cost, we will ask you for the code of the account to be debited before we can start work on the project.
2. Contact Carole FitzGerald, the Studio Manager. You will need to give her an outline brief so that she can prepare an estimate for you. She will also need to know the deadline so that the work can be scheduled.
3. We will send you an estimate and a date by which we need your text to meet your delivery deadline. If any of the elements on which we have based the estimate change as the project progresses, eg size, length of brochure, photography requirements, print run etc, we will advise you of the new cost.
4. You supply copy and your account code to Carole. Please see How to supply text, How to supply images and the University style guide.
5. Non-routine jobs may need a meeting with Carole and a designer to go through the brief.
6. We will send you first proofs in PDF format.
7. After checking, send us your amendments and comments. Please see Proof reading.
8. We will make your amends and supply a further proof for sign-off. You will be asked to sign and return our sign-off form which gives approval to send to print.
9. We liaise with the printers, check the printer’s proofs, arrange delivery and check our file copies for quality.
10. If you have any concerns about the quality of the goods or any aspect of the delivery process, please let Carole FitzGerald know immediately so that we can investigate.
11. When we have received a final invoice from the supplier(s) we will debit your account by internal journal transfer. Please see Charges.