Strategic Marketing helps the university make good business and investment decisions on the basis of customer and market data, producing marketing strategies and then delivering tactical campaigns at both a College and Corporate levels to achieve business objectives.
As well as student recruitment and portfolio development, marketing strategies are increasingly focused around reputation management and positioning.
Strategic Marketing operates at all stages of university business and is involved in:
- Market and customer analysis (including competitor benchmarking)
- Market forecasting
- Student recruitment numbers / planning
- Programme development
- Reputation management (including ‘brand’)
- Campaign planning, management and delivery (commissioning marketing materials from other CAMS teams)
- Campaign evaluation
In terms of team structure, there are five Heads of Communications of Marketing who both face Colleges (acting as a Marketing Consultant for them) and also look after a strategic ‘theme’. Working to them are Campaign Managers and Marketing Officers who plan and deliver marketing campaigns based on strategy. Campaign Managers and Marketing Officers can be ‘embedded’ within Colleges or work on corporate themes.
The Strategic Marketing team offers advice on all aspects of marketing and can be contacted for help with:
- Market and student numbers / trends (both Exeter and competitors)
- Programme development (competitor programmes, trends etc) and pricing
- Marketing planning
- Branding and identity
- All aspects of tactical marketing
College Heads of Communications and Marketing
College Campaign Managers
The Campaign Manager for CEMPS is Tom Stevenson.
Tel: 01392 723113
The Campaign Manager for CLES is Sophie Thompson.
Tel: 01392 725987
The Campaign Manager for SSIS is Gemma Bartlett
Tel: 01392 726373
The Campaign Manager for the Medical School is Zoe Rutterford.
Tel: 01392 723776
Lucie Burnett is the Campaign Manager for the Business School.
Tel: 01392 726275
Communications and Marketing Officers
The Communications and Marketing Officer for CEMPS is Lee Burford
Tel: 01392 726497
The Communications and Marketing Officer for UEMS is Michelle Garrett-Martin
Tel: 01392 726318
The Communications and Marketing Officer for CLES is Grace Ryder
Tel: 01392 723139
The Communications and Marketing Officer for UEBS is Jane Atkinson.
The Communications and Marketing Officer for UEBS is Chantelle Bibby.
The Communications and Marketing Officer for UEBS is Ros Wheeler.
The Communications and Marketing Officer for SSIS is Sarah Lucas.