3: Warning signs

Whilst by no means being proof on their own, the circumstances below (warning signs) may indicate fraud, and should therefore put managers, staff and students on the alert:

• Altered documents (correcting fluid, different pen or handwriting)
• Claim form details not readily checkable
• Changes in normal patterns, of cash takings or travel claim details (for example)
• Text erratic or difficult to read or with details missing
• Delay in completion or submission of claim forms
• Lack of vouchers or receipts in support of expense claims, etc.
• Staff seemingly living beyond their means
• Staff under constant financial or other stress
• Staff choosing not to take annual leave (and so preventing others becoming involved in their work), especially if solely responsible for a 'risk' area 
• Complaints from public or staff 
• Always working late
• Refusal of promotion
• Insistence on dealing with a particular individual.  

In addition to the warning signs outlined above, staff and students are advised to take notice of the following "Do's and Don'ts" in respect of possible fraud-related instances or actions: 

• DO tell someone if you are suspicious or have concerns - it will be kept confidential and will be respected
• DO keep a record of conversations or actions, including times, dates, locations etc.  
• DO keep or copy any document that arouses your suspicions  
• DO be discreet with the information, only discuss it with the nominated individual or people they refer you to  
• DO be responsive to staff concerns  
• DO deal with the matter promptly  
• DO NOT keep quiet and hope the problem will go away
• DO NOT confront the individual with your suspicions  
• DO NOT try to investigate yourself
• DO NOT discuss with other staff or colleagues
• DO NOT collect evidence (especially computerised information) without specialist advice
• DO NOT contact the police directly