Contact us

If you cannot find the information you are looking for on our website you can get in touch with us through email, live chat or in person:

Email, Phone or Chat


Tel: 0300 555 0444 (UK)
+441392 724724 (International)
Extension 4724 (Staff)

SID enquiry: Log SID Enquiry

Come and see us (Exeter)

Drop-in: Tuesdays and Fridays, 12pm-1pm in the Forum (term time only). Suitable for quick questions.

Appointments: 45 minutes. Book through SID in the Forum or by email.

Come and see us (Cornwall)

Drop-in: Monday to Friday, 10am - 4pm at the PIP desk in the Peter Lanyon Building (Penryn campus). Suitable for quick questions.

Appointments: For longer queries, visa extensions etc. Bookable at the PIP desk in the Peter Lanyon Building, or via email.

Come and see us (INTO)

Melian Kearney offers dedicated visa advice for all INTO students.


Appointments: Book through INTO Reception.

Meet the team

The International Student Support Office is dedicated to advising and supporting all non-UK students across the University. Authorised by the Office of Immigration Services commissioner (OISC) we are qualified to provide the most current immigration advice covering a range of visa types. 

Feedback & Complaints

We hope that you have found our service friendly and professional. To help us continue to meet our high standards we welcome comments and suggestions from all our service users.  If you wish to make a complaint, you can do so in writing or in person to Jim Price, Student Immigration Services Manager.  The University’s complaints procedure is also available to view online. Complaints concerning immigration advice and services can also be made through the OISC Complaints Scheme.