For all enquiries and appointment bookings please use the Student Information Desk Online, accessed via the 'Help and Support' tab in the portal.

Contact Us

We are always happy to answer queries from international students and members of staff about any immigration and welfare issues.


If you can't find the information you are looking for on our website you can log an enquiry through SID Online, which is accessed via the 'Help and Support' tab in the MyExeter Portal. For staff or students at the Penryn Campus please email

Prospective students and staff can email us directly on for the Exeter campuses, or for the Penryn Campus.

Appointments and drop-ins

Exeter Campuses

We offer bookable appointments on the Cornwall and Streatham campuses as well as term time drop-in sessions in the new Student Services Centre (Streatham Campus) and SID (St Luke's Campus).  When requesting an appointment please remember to state which campus you would like to be seen at. 

Tuesdays 12-1 Streatham - report to the SID desk in the Forum
Thursdays 9.30-11

St Lukes - report to the SID desk in the Library at St Lukes (not running in Term 1 2015)

Thursdays 12-1

Streatham - report to the SID Desk in the Forum

* Drop-in sessions will commence from 1st November.

Penryn Campus

The Student Information Desk in the Peter Lanyon  Building is open Monday-Friday 9am until 5pm. Please pop along for information, advice or contact and we aim to answer your query within one working day.

If you wish to see us at any other time, or you have a very complex query, you MUST make an appointment using SID Online or by emailing for the Exeter campuses, or for Penryn Campus.

We will respond to your appointment request within 3 days to offer you an appointment time. Please note that you do not have an appointment until you have received this confirmation email.

We regret that we cannot see students without prior appointments in our offices. If you drop-in to see us, we will have to send you away and direct you to this website.

INTO students

Melian Kearney offers dedicated visa advice for all INTO students. INTO students can book an appointment or attend a drop-in session by enquiring at the reception of the INTO Building or by emailing