For all enquiries and appointment bookings please use the Student Information Desk Online, accessed via the 'Help and Support' tab in the portal.

Contact us

We are always happy to answer queries from international students and members of staff about any immigration and welfare issues.


If you can't find the information you are looking for on our website you can log an enquiry through SID Online, which is accessed via the 'Help and Support' tab in the MyExeter Portal.

Prospective students and staff can email us directly on

Appointments and drop-ins

We offer bookable appointments on the Cornwall and Streatham campuses as well as term time drop-in sessions in the new Student Services Centre (Streatham) and SID (St Lukes).  When requesting an appointment please remember to state which campus you would like to be seen at. 

Tuesdays 12-1 Streatham - report to the SID desk in the Forum
Thursdays 9.30-11

St Lukes - report to the SID desk in the Library at St Lukes (not running in Term 1 2015)

Thursdays 12-1

Streatham - report to the SID Desk in the Forum

* Drop-in sessions will commence from 1st November.

If you wish to see us at any other time, or you have a very complex query, you MUST make an appointment using SID Online or by emailing

We will respond to your appointment request within 3 days to offer you an appointment time. Please note that you do not have an appointment until you have received this confirmation email.

We regret that we cannot see students without prior appointments in our offices. If you drop-in to see us, we will have to send you away and direct you to this website.

Cornwall Campus

In the first instance please contact advisers at the Streatham Campus (as described above) who will be able to help you or point you in the right direction.

INTO students

Melian Kearney offers dedicated visa advice for all INTO students. INTO students can book an appointment or attend a drop-in session by enquiring at the INTO reception in the INTO Building or by emailing