Telephony

Telephony (staff)

The Telecommunications Team is part of Exeter IT. It provides a variety of telephony and voice communication services to schools, colleges and departments within the University.

Services offered by Telecoms include:

• Telephone provisioning
• Telephone moves and changes
• Telephone support (via SID)
• Changing outbound dialling restrictions
• Advanced telephony services such as pickup-groups and hunt-groups
• Call flow management
• Voicemail
• Maintenance of the Telephone directory
• Call billing / reporting

All requests for installing new data and telephony cabling/sockets should be made via the Campus Services Help Desk.

Also see: Ordering telephony equipment and pricing