Wellbeing Services are here to help students get the most out of their time at University. Health and wellbeing are crucial ingredients of effective study as well as a rich and fulfilling student experience. But staying well in body and mind isn’t always easy at university. We recognise that it’s much more difficult to learn and enjoy student life when emotional worries or mental health difficulties arise. Our Wellbeing Team can offer a range of services to support students personally and in their studies when difficulties occur.
Our Wellbeing team, made up of counsellors and mental health practitioners, are all highly skilled and experienced in recognising how psychological and mental health difficulties can affect your studies. They are able to offer you advice, therapeutic and practical support to help you cope personally and to manage your studies. All staff are specifically trained to be non-judgmental, reflective, and respectful of individual differences, and many students find that talking things over with someone outside of their personal and academic world is supportive. Working through your situation with an experienced helper offers a new perspective and renewed hope in how to resolve your concerns. The university intends to open a new Wellbeing Centre in the late Summer of 2012 where there are plans to extend the range of services available to students as well as to develop, alongside others, a programme of activities and events that aim to improve health and wellbeing on campus.
The Wellbeing Services team are able to offer support packages tailored to your individual preference and need. If you wish to find out more about the help available, please check out “our services.” You are also warmly invited to request an initial consultation. You can do this by following the steps set out below. You will then be given an appointment to meet with a member of the Wellbeing Team who will listen and discuss with you any particular concerns and consider what support might be helpful. Any concern, no matter how big or small, will be taken seriously.
Reception is open daily from 9.30 – 1.00pm and 2.00 – 5.00pm during term. Outside of term, a reduced service operates. Details of our vacation opening times are posted regularly on the front door of the Service.
There are a number of ways you can make an initial appointment with us:
1. Login to the My Exeter Portal - click on the Help and Support tab and select the link to 'log a new enquiry' with the Student Information Desk. Then hover over the Health and Wellbeing category and complete theappointments form. (Please note that from this point onwards your enquiry remains confidential to the Wellbeing Services team). As soon as we receive this form we will be pleased to book an appointment for you.
2. Telephone Wellbeing Services Reception on: 01392 72 4381
Our receptionists will be pleased to hear from you and will ask you a few general questions to make sure we book the right appointment for you.
3. Drop into the Wellbeing Centre where our receptionist will either assist in helping you complete our appointments form at our Reception Desk or, if you prefer, you can access one of the laptops in our seminar room to fill it our yourself.
4. Go to the Student Information Desk (SID) in the Forum where a member of staff will direct you to a computer so you can complete an online appointment form from there - the SID team will be happy to help you if you wish.
You will find us in Reed Mews Wellbeing Centre, at the top of Streatham Drive on the main Streatham campus. Our entrance is at the back of Reed Hall, adjacent to the Student Health Centre.
A ramped entrance is available at the side of the building for anyone who may need to avoid the outside steps. Please contact us if you have concerns about access or if you need further help in finding us.
Student counselling on our Cornwall Campus is available from Accommodation and Welfare Services, 1st Floor, The Annex, University of Exeter Cornwall Campus, TR10 9EZ. You can contact the service on (01326) 370460. Find out more information on the University College Falmouth Student Counselling webpages