We offer a range of support services to help ensure your full potential is achieved and that your time at the University is worthwhile.We want your time as a postgraduate at the University of Exeter to be rewarding and fulfilling. To help you achieve your best we offer a range of support services to ensure your full potential is achieved.
January 2012 will see the opening of our Student Services Centre in the Forum on the Streatham Campus. This state-of-the-art facility will provide a one-stop-shop for a wide range of student enquiries, from support for students with disabilities, immigration and visa advice for international students, as well as Employability and Graduate Development, the Accommodation Office, Student Finance and Registry.
At the Cornwall Campus, the Living Support Coordinator provides support and sign-posting for students and deals with welfare and support in liaison with University College Falmouth, Tremough Campus Services and external agencies such as health care professionals and support agencies.
Further specialist advice is available from staff in the Student Advice Unit, the Student Counselling Service, Student Skills Development, the Accessibility Service, the Accommodation Office, the International Office, the Residence Support Team and the Multi-faith Chaplaincy.
Visit our Student Services website for full details.
Student health centre
Whilst you are a student at the University you will need to register with a general practitioner (GP). There is a Student Health Centre on the Streatham Campus. The St Luke’s Campus is served by the Heavitree Health Practice, and the Cornwall Campus by Penryn Surgery.
Student advice unit
The staff of the Guild’s Student Advice Unit in Exeter and the FXU Advice Service at the Cornwall Campus can answer many of the questions or problems you might encounter, including those relating to money and housing, to personal relationships and to legal matters.
Student counselling service
The Counselling Service in Exeter and Counselling at the Cornwall Campus is available free of charge to all registered students, no matter which campus they are based on. A range of options are available, depending on initial assessment and based on your individual needs and circumstances. These may include one-to-one sessions with qualified counsellors, mental-health mentoring to help you cope with specific difficulties affecting your studies, online counselling and guided self-help through online resources. This is not an exhaustive list, and we continually look for new and creative approaches to support students.
Mental health team
The mental health team support students who experience a range of mental health difficulties. They offer a confidential and supportive place to discuss what is happening for you and how your mental health difficulties are impacting on your programme, academic progression and university life. Support can include having reasonable adjustments to your programme; support to manage your mental health difficulties; liaison with your academic College; and/or signposting to other services.
English language support
Free in-sessional English language tuition is available for international and EU students.
Skills service
Study at postgraduate level demands highly developed skills in effective reading, writing and critical thinking. Our Skills Team in Exeter offer a free, friendly advice service and provide a comprehensive range of resources (including many online), a wide-range of School-based services (eg skills workshops and seminars) and the Researcher Development Programme (EDP). We also offer a limited number of individual appointments and specialist support for postgraduates.
At the Cornwall Campus, ASK: Acaedmic Skills Support offer one-to-one appointments and give advice on: essay and dissertation writing; study skills (eg timetabling, note-making, learning styles); numeracy support; scientific writing; English language support for international students; and support for students with dyslexia.
Family support
Our purpose-built Family Centre on the Streatham Campus provides nursery places for children from six weeks to school age. The Centre, which received an excellent report following its Ofsted inspection, is set in its own grounds with two outside play complexes and a wide range of toys and equipment to stimulate play and encourage all-round development. Places are often over-subscribed so you should apply for a nursery place when you apply to the University for a study place.
The Cornwall Campus is served by the Woodlane Nursery, in Falmouth. It welcomes babies from 12 months old and has separate facilities for children over the age of three. Children up to the age of eight can use the after-school and holiday clubs. As the Day Nursery is very popular please telephone +44 (0)1326 213765 for further information.
Religious provision
The University Multi-faith Chaplaincy on the Exeter campuses is available to all staff and students of the University, irrespective of their faith or background, for all aspects of their lives. Our Chaplains provide pastoral care and confidential counselling as well as explanation of, and instruction in, a range of faiths. A large group of Chaplains work closely with each other and with the student societies, under the leadership of the Lazenby Chaplain.
Islamic students have their own Prayer Rooms on the Streatham Campus with separate facilities for both men and women and the University also maintains close contacts with representatives of other faiths in the city.
The Cornwall Campus Chaplaincy provides a welcoming and supportive environment for students and staff of all faiths or none. The Chaplaincy has a quiet room – The Oasis – which provides a place to worship, pray, meditate or relax. The Chaplaincy has a diverse faith team with representatives from several different faiths and traditions who are available to advise and lead worship on campus.
Disability support
AccessAbility in Exeter and the Accessibility Service at the Cornwall Campus provide support for students with disabilities. Applicants are encouraged to declare their disability on their application form. This will not affect your application but will enable the University to plan and prepare for your arrival and support.
Staff have expertise in, and experience of, supporting people with specific learning difficulties (including dyslexia), physical disabilities, autistic spectrum disorders and other disabilities such as chronic fatigue syndrome and repetitive strain injury. Staff provide advice on sources of funding and support for students, and offer diagnostic assessment for students who feel they may be dyslexic or dyspraxic.
We aim to ensure that support during your time at the University is well coordinated and effective in providing you with every opportunity to succeed and progress to graduation. You are welcome to visit or contact the centres before you apply or after you arrive.
