Service Level Description

Global Advancement

Global Advancement is responsible for building life-long relationships with the University’s alumni and supporters around the world.

Global Advancement is currently managing the University’s largest ever fundraising campaign, “Making the Exceptional Happen”, which aims to raise £60m and secure 60,000 hours of volunteer time by 2020.

Website | Service Structure

Key deliverables for 2018/19

  • Secure £8m in new philanthropic funds
  • Secure 11,000 hours of volunteer time
  • Develop the donor pipeline to meet campaign targets

Service provided

  • Securing new philanthropic funds in support of campaign themes
  • Securing alumni volunteer time in support of key activities
  • Engaging alumni and other supporters
  • Managing the receipt and spend of philanthropic funds
  • Thanking and stewarding donors and volunteers
  • Claiming Gift Aid on appropriate gifts and advising of other methods for making tax effective gifts
  • Supporting Colleges and Services to communicate with alumni in accordance with data protection law
  • Conducting due diligence checks on all potential major donors in accordance with the University’s Reputation Management Policy
  • Maintaining an accurate source of alumni and supporter data in accordance with data protection law
  • Working collaboratively with academic staff in Colleges and other Professional Services to create potential philanthropic fundraising opportunities and to respond to donor approaches.  Global Advancement acts as the conduit between Exeter’s supporter community worldwide and the University itself.

Service users

  • Colleges and Services
  • Alumni
  • Donors and potential donors
  • The University

What we strive for

  • Exceptional alumni and donor engagement (events, communications, 1-2-1 interactions)
  • Satisfied donors who are fully aware of the impact their gifts have made
  • Engaged alumni and supporters who are knowledgeable of and interested in the University’s ambitions and aware of how they can support us
  • Providing a service which meets alumni needs
  • Staff who are knowledgeable of the University’s philanthropic needs who can articulate the need with clarity and passion.
  • Accurate and timely management of philanthropic funds
  • 24-hour turn around for the processing and acknowledgement of donations

Key contacts

NamePositionExtensionEmail addressContact for?
Dr Jonathan Snicker Head of Philanthropy 5630 J.G.C.Snicker@exeter.ac.uk Major Gift Fundraising
Trust and Foundation fundraising
Legacy fundraising
David Watson Head of Supporter Engagement 5106 D.Watson@exeter.ac.uk Alumni Relations,
Supporter Engagement, Regular Giving
Lisa Williams Head of Operations 5636 L.C.Williams@exeter.ac.uk Philanthropic Funds, Alumni and Supporter Data, Supporter Research, Due Diligence reports