Website Comments Policy

The University of Exeter Research websites and social media platforms provide opportunities for readers to discuss content we publish. Our aim is to ensure these platforms are inclusive and safe. 

This Website Comments Policy applies to all users of, and visitors to, our sites and sets out the terms between you and us under which you may access our websites and other online platforms and make use of features that allow you to upload content to our sites, or to make contact with other users of our sites. 

Our goal is to ensure our web and social media presences are platforms for rich, lively and inclusive discussion.

Act with maturity and consideration for other users, do not be unpleasant and remember you are legally responsible for what you submit. If you do so you should not have any problems.

To ensure these conversations remain safe, open and respectful, we require you to comply with the spirit and the letter of the following principles:

  • We welcome debate and dissent but personal attacks, trolling, abuse and provocative, insulting, aggressive or threatening behaviour will not be tolerated.
  • We will not tolerate the use of explicit language (eg, swearing, crude or sexual language).
  • We welcome constructive criticism but smear tactics or misrepresentations will not be tolerated.
  • We will not tolerate prejudiced and/or hateful comments such as racism, homophobia, sexism, misogyny or other forms of hate-speech, or contributions that could be interpreted as such.
  • You must not use our site for the promotion of any products or services or for any other commercial purpose; the promotion of political organisations of for the promotion of any sponsorship, petition, campaign, scheme or chain message.
  • Comments must be written in English and be relevant to the story or topic.
  • Do not upload content that others might find extremely offensive, threatening or obscene.
  • Do not post comments that break, or advocate or condone the breaking of, any law(s). This includes, but is not limited to, breach of copyright, defamation and contempt of court.
  • Comments should honour intellectual property laws and people should only post content they have the right to post.
  • Do not describe or encourage activities which could endanger the safety or wellbeing of others.
  • Do not include personal information in comments, eg, you must not upload the telephone number, email address or any other contact details, of any person.
  • Do not make or encourage comments which are: defamatory, false or misleading.
  • You must not pretend to be someone else (eg, an expert, another user or a member of our team). If you have a personal connection to a story or topic, you should disclose your connection or not comment at all.
  • Do not discuss the non-appearance or removal of any comment on this site. If you would like to discuss the operation of the comments with us, please email us at

We have the right to remove all or part of any posting you make on our site if, in our opinion, your post does not comply with the content standards set out in this Website Comments Policy.  

Sometimes a comment will be removed because it is connected to another comment which is being removed.

Whilst we can remove comments from our website that are posted using the Facebook comments tool we are not able to remove comments that are also posted to Facebook. Facebook have their own policies and processes for the removal of comments from their site.

If you feel a comment posted on one of our web pages is inappropriate please email giving the content of the comment and the web address of the page where it is posted and if we find it is in breach of this Website Comments Policy we will remove it at the first possible opportunity.

We recognise that the web is a medium unbound by regular business hours and your comments are welcome at any time. However please note that complaints will be reviewed only during the hours of 9am to 5pm Monday to Friday.

If you are aware that content has been removed, you must not deliberately resubmit the same content.

The University of Exeter does not necessarily endorse or agree with comments posted on our blogs, social media and websites.

We will do our best to assess any possible risks for users from third parties when they use any comments service on our site. However, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our site.

It is up to you to ensure that you have the right to post any material that you upload onto our site, and by posting such material you are confirming that you have such rights. 

Any content you upload to our site will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose to third parties any such content for any purpose.

We may revise this acceptable use policy at any time by amending this page. It is up to you to check this page from time to time to take notice of any changes we make. Some of the provisions contained in this acceptable use policy may also be superseded by provisions or notices published elsewhere on our site.