Who to contact in an emergency

For any incident involving a suspicion of fire or serious injury contact the emergency services on 999 from any telephone on the University campus, outside phone or mobile and give the following information:

Your name, telephone number, location, nature of the incident and the desired action. If applicable give the number of casualties and the nature of their injuries.

In all cases:

  • contact
    • Exeter campuses: Estate Patrol: 3999 (internal phone) or 01392 263999 (outside phone or mobile).
    • Cornwall Campus: University Security on 3666 (internal phone) or outside of office hours please call 07768 557779
  • contact the Health and Safety Office:
    • Office hours: 5340 internal phone) or 01392 269340 (outside phone or mobile).
    • Outside Office hours: 07768 518875

Incidents whilst travelling abroad

(Staff and postgraduate students only)

For medical assistance, evacuation, repatriation and general advice following an incident, contact: ACE Assistance +44 20 7173 7872 (24hrs) (quote policy number UKBBB00303)

Help and advice is also available from Insurance & Business Continuity Services on + 44 1392 263087.

Defects in buildings or on campus giving rise to imminent danger

  • Buildings & Estate Emergency Maintenance Helpdesk:
    • Office hours: 4552 or 01392 264552.
    • Outside Office hours: 3999 or 01392 263999 (Estate Patrol)

General health and safety problems

Initially contact your:

  • Line Manager
  • College or Service Safety Officer
  • College Dean or Head of Service as necessary

At any time seek advice from:

Occupational health

Health problems affecting you at work

Contact the University Occupational Health Manager for help and advice.

Room 09, Ground Floor, Northcote House, Streatham Campus
Phone: 01392 263136
Email: S.Horrell@exeter.ac.uk

Staff Counselling Service

A confidential service offered in Exeter. Referrals available through the Occupational Health Adviser see above.