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First line management certificate (ILM level 3)
Who is it for?
The ILM Level 3 Certificate in First Line Management and Award in First Line Management have been specially designed to give practising or aspiring first line managers a solid foundation in their formal development as a manager.
Assessment
You will need to undertake a number of written assessments over a two year period including:
| Assessment unit | Assessment method |
|---|---|
| Unit M3.01 Solving problems and making decisions | Work-based assignment |
| Unit M3.02 Understanding change in the workplace | M3.02, M3.03 and M3.04 together - Change management report |
| Unit M3.03 Planning change in the workplace | M3.02, M3.03 and M3.04 together - Change management report |
| Unit M3.04 Achieving objectives through time management | M3.02, M3.03 and M3.04 together - Change management report |
| Unit M3.05 Writing for business | Report |
| Unit M3.08 Managing customer service | Work-based assignment |
| Unit M3.12 Motivating to perform in the workplace | Work-based assignment |
| Unit M3.13 Developing yourself and others | Work-based assignment |
| Unit M3.15 Managing stress in the workplace | Reflective review |
| Unit M3.17 Recruiting, selecting and inducting new staff in the workplace | Work-based assignment |
| Unit M3.23 Managing health and safety at work | Reflective review |
| Unit M3.26 Managing performance | Reflective review |
| Unit M3.33 Effective meetings for managers | Work-based assignment |
Candidate documents
Once you have decided you would like to undertake the qualification you will need to attend a number of learning events. The calendar covers the courses you are expected to attend as part of your learning as well as some further workshshops that are designed to assist you with your assignments.
You can view the FLMC Calendar 2011-12 here.
For further information on the ILM qualfication, the process and the assessments you are expected undertake please see our FLMC Candidate Pack 2011-12.
Modules
You will need to attend a number of modules to complete this qualification.
