Trainer profiles

Internal trainers

Paul Adams

Training includes Introduction to Health & Safety

Paul started his career as a laboratory assistant for MAFF (now DEFRA) in Slough, working on the control of food insect pests.  He rose through the ranks and left as a research chemist, to follow a career in his other great interest, health and safety, and a move to Exeter.  Paul has been University Head of Health and Safety since 1991.  He thus has a wide ranging knowledge and experience of health and safety in the University and how to reduce the risk of injury and damage.

Professor Jonathan Barry

Training includes How the University Works with Jill Williams.

Associate Professor of History and Dean of the Faculty of Taught Programmes 2008-2011

Professor Barry was educated at Cambridge, Harvard and Oxford before joining the History Department at Exeter in 1985. He is an historian of Britain c1500-1800, specialising in the social and cultural history of provincial towns, notably Bristol and the south west. Since 1995 he has headed various Departments and Schools in the University; he was appointed Dean of the Faculty of Taught Programmes in 2008. Professor Barry is responsible to the DVC Education for all aspects of quality assurance of the undergraduate and taught postgraduate programmes of the University and plays a leading role in developing education strategy.

Mike Bell

Training includes Introduction to Health & Safety

Mike graduated from Sheffield University with a degree in Materials Science and went to work in the aerospace industry specialising in the foundry sector. He worked at Rolls-Royce and a major American sub-contractor for almost 30 years as an engineer/scientist achieving Chartered Engineer and Chartered Scientist status. He was one of the first group of engineers to achieve the European Engineer status (Eur.Ing.) when it was first introduced.

Mike was able to move across into the Health & Safety field for his last 4 years in industry when he obtained further qualifications  as an Occupational Hygienist (LFOH) whilst he worked full-time as a H&S specialist. Moving across to the University in 2006, he has worked as the radiation safety specialist and Deputy Safety Adviser.

He has achieved specialist qualification in the field of ionising radiation safety having been awarded the Certificate in Radiation Protection from the University of Strathclyde. Additional qualification in laser safety has been achieved through Loughborough University/Health Protection Agency training.

Dr Clive Betts

Training inlcudes Business Writing, Coaching Conversations, PDR Reviewers Skills Sessions, Introduction to Managing Staff at the University of Exeter and our Aspirational Managers Programme workshops.

Clive has an academic background in biomechanics and entomology with some civil service and commercial experience in operational research thrown in!  He has also taught undergraduate courses in Biosciences at the University of Exeter.

Before moving into staff development full-time, Clive spent fifteen years managing teams and the services they delivered in a range of technology areas including IT and AV support, IT training and Learning and Teaching support.

Clive is Management Charter Institute (MCI) qualified in Management, has Level 5 Awards in Learning and Development and is a qualified NVQ Assessor, Verifier and Mentor.  He is also a qualified Events Steward, Member of the Institute of Leadership and Management, Fellow of the Royal Entomological Society and an Affiliate Member of the Chartered Institute of Personnel and Development.

Clive recently stood down as Chair of the SW Regional Staff Development Group and is currently on the Executive of the national Staff Development Forum.

James Bingham

James Bingham has provided support for the University's Finance System - Aptos for over 4 years.   He provides training for the following Aptos Courses:

Kathryn Coombes

Training includes Web Content Management System (CMS)

Kathryn is the Staff Learning and Development Administrator.  She is responsible for managing the annual course calendar, learning records and reporting, the central Learning and Development website and monitoring the Staff Learning and Development budget; she is a member of the Chartered Institute of Personnel and Staff Development (MCIPD). 

Kathryn has an interest in IT and has worked with the Web Team to develop and deliver the training for creating webpages on the University's web content management system (Web CMS).

Caroline Dominey

Training includes Data Protection

Caroline joined the University as a Planning Officer; whilst working in Planning Services, she obtained her Masters Degree in Records Management, following which she transferred to Academic Services and became the University’s first Records Manager.  

Caroline supports the management of the University’s records in both electronic and paper copy, advising on good record keeping practices, developing retention/disposal policies and ensuring compliance with relevant legislation.  Caroline is responsible for the University’s Modern Records Centre and also coordinates the University’s compliance with the Data Protection and Freedom of Information Act.

Dr Neil Hayes

Training includes Working with Business: Expert Panel Review.

Neil joined the University in 2010, having previously worked as project manager for the Manchester Centre for Integrative Systems Biology.  Past roles include New Product Introduction, R&D and Operations management. Neil has worked for various sized enterprises from large multinationals to SME’s, including a spell as a director of a technology spin-out. His experience spans a number of sectors including materials science, surface coatings & analysis, optoelectronics / telecommunications, sensor systems and biosciences

Neil is responsible for seeking, securing, and managing commercial opportunities for research income development.  He identifies potential intellectual property and opportunities for exploitation, and advises on preparation of grant applications, proposals and tenders in relation to commercialisation and exploitation potential. He is also charged with creating and managing strategic venture partnerships surrounding the University’s IP portfolio.

Andy Henson

Training includes Fire Safety (Advanced)

Andy Henson served with the fire service in Devon for thirty years in various departments including operational (attending all types of emergency incidents), staff/administration and about ten years in fire safety, specialising in fire safety in educational buildings, bedsits and flats. He has been in post now for ten years with the responsibility to advise on all fire matters within the University.

He is currently

  • Overseeing and assisting with the fire safety risk inspections programme for all of our University buildings.
  • Providing fire safety training to members of staff, Guild of Students and Postgraduates.
  • Monitoring all the construction sites to ensure fire safety arrangements to our existing buildings is not compromised.
  • Providing advice to all of the University's various departments, Colleges, Services etc.

Patrick Kennedy

Training includes Goals & Targets of the University

Patrick Kennedy, Director, Strategic Planning and Change has responsibilities for the overall direction and development of the Service and leads on strategic initiatives/projects.

Strategic Planning and Change supports strategic planning for senior management and Colleges/Professional Services, gives quality, relevant and on-time information to internal and external customers, and provides analytical briefs across a range of themes.

Patrick is also Secretary to Strategy, Performance and Resources Committee (SPaRC).

Rob Misselbrook

Training includes Working with Business: Expert Panel Review.

Rob Misselbrook CFA is one of UEC Enterprises' two business mentors. He has a wide range of technical, business and Venture Capital experience.

Following a career in investment banking covering the European technology and venture capital sectors, Rob Misselbrook founded a number of companies in the renewable energy and energy saving sectors of which he still remains a non-executive director. Prior to this he enjoyed a short career in the British Army as a pilot in the AAC.

Maggie Morgan

Training includes Lifting & Handling,  Safe disposal of Bodily Fluids & Sharps, Introduction to chemical awareness & safe working practices.

Shortly after joining the University 19 years ago I entered a supervisory management role within the
self catering accommodation. After many years with the responsibility of looking after the cleaning
and portering staff, I joined the Health and Safety office where I obtained the NEBOSH general safety
certificate and ROSPA manual handling trainers certificate.

My other work includes the receiving and imputing of accident data, investigation of accidents, reporting to the Health & Safety Executive when necessary and compiling the data for annual audit to present at committee.

I am also heavily involved with the writing of various types of risk assessments and am currently working with the University chefs and the Innovation Centre.

Yvonne Pinto

Training includes Culture Awareness

Yvonne Pinto is the Training Manager for Corporate Services.   Having worked as senior manager of the Streatham Campus self-catering accommodation with 2,000 students, she has developed expertise in supporting international students.  This gave Yvonne a real insight into the needs of the students.  Recently Corporate Services introduced a Cultural Awareness Training Course which Yvonne co-designed and delivers.

Yvonne is also responsible for managing the Training & Development processes and systems for Corporate Services. 

Paul Ruddock

Training includes Excel 2007: Functions, Formulae and Pivot Tables

Paul studied for an MSc in Sport & Health Sciences at St Luke’s before working as a data analyst for the Devon & Exeter Police.  It was here that Paul quickly became familiar with Microsoft Excel and was successful in building several analysis tools to monitor such things as crime rates and forensic performance. 

After his move to the University of Exeter in 2007, Paul continued his work as a data analyst within the Planning Team where his Excel skills were utilised on things such as student surveys analyses, KPI reporting, league table compilation amongst other things.  It was these analyses that led to Paul being awarded the Roddy Ross Prize for his outstanding, innovative and entrepreneurial contribution to the University in March 2009. 

On realising that there was no inhouse training on Excel, Paul decided to undertake this himself to help others develop their Excel skills and to encourage greater efficiency when working with data in Excel.

Claire Turner

Training includes Introduction to Contracts

Claire has worked for the University of Exeter since 2005, initially as Contracts Manager within Research and Enterprise Services, and since October 2007 in establishing and managing the University’s in-house Legal Services Office. In August 2010 Claire was appointed as Head of Legal and Insurance Services.  As well as leading the team of five, Claire is a practising solicitor and deals with a broad range of contractual and other higher education related issues.

Claire works closely with the University’s panel of external solicitors to ensure the University receives high-quality, cost-effective legal advice.

Prior to joining the University Claire worked as an Associate Solicitor in the commercial dispute resolution team of a large local law firm.

Claire has a BA in European Studies from University of London and studied for a year at Augsburg University in Germany. She subsequently studied for the postgraduate diplomas in law and legal practice here at the University of Exeter.

Andrew Treen

Training includes Working with Business: Expert Panel Review.

Dr Andrew Treen is an employee of defence and security company QinetiQ ltd but is currently seconded to the University to  lead the EPSRC funded Knowledge Transfer Account project. This project aims to generate exploitation opportunities, including creating spin-out businesses and licensing deals, based on functional materials technology within the College of Engineering, Mathematics and Physical Sciences. Andrew’s early career focused on the development of electromagnetic technology for defence applications working initially at BAE, before joining the Defence Evaluation and Research Agency (DERA). Andrew then led the Materials Department in QinetiQ, during and following the company’s flotation in 2006, where he focused on its transformation from a UK MoD support role to a business with 70% income from commercial sources, including a number of major international corporations.

Jill Williams

Training includes How the University Works with Jonathan Barry

Jill joined the University in January 2007 as Employability Coordinator for the Business School.  In January 2009 Jill was appointed as Executive Officer to the Head of the Business School and School Manager before, in April 2009, undertaking a secondment in the Executive Suite as Executive Officer to the Vice-Chancellor.  In June 2010 Jill was appointed as Executive Officer to the Registrar. 

Jill delivers the How the University Works session for staff.

External trainers and consultants

Eversheds

Helen Mortlock, Eversheds

Training includes our Statutes & Ordinances training.

Helen is an associate in the Education team at Eversheds, specialising wholly in the higher education sector.

Helen was listed in Legal 500 2008 as being 'highly recommended by clients' for 'her work with higher education establishments'.  She is also a University Governor.

Helen’s recent HR experience in the sector has included:

  • leading an all-Wales project to implement the Revised Model Statute within the chartered Universities of Wales
  • writing guidance for HR managers on the performance management of academic staff
  • several mergers, including due diligence, communication and consultation
  • restructuring and harmonisation of terms strategy
  • imposing a new pay and grading structure on large groups of staff
  • handling complex grievance cases
  • preparing service agreements for newly-appointed Vice Chancellors, executives and senior management teams
  • advising on pay and terms of employment for university staff
  • handling dismissal procedures for senior staff and negotiating severance agreements taking into account the implications of Funding Council guidance on payments for senior staff

HRD Bristol

HRD Bristol is a Human Resources and Development consultancy providing bespoke HR advice and support.

Training includes our leadership and management courses.

Sandra Keith, HRD Bristol

  • Management development trainer at a large educational establishment
  • Holds a Masters Degree in Management Development & Organisational Change
  • Lectures on the CIPD-accredited Certificate in Personnel Practice course at City of Bristol College

Other experience includes:

  • Coaching senior managers
  • Implementing development programmes for junior managers
  • Introducing an accelerated learning group to develop store managers for fast track promotion
  • Supporting managers through redundancy consultation processes

Lisa Hegan, HRD Bristol

  • Expert adviser on selection processes including designing competency frameworks and job analyses
  • Formerly Regional Training & Development Manager of a major retail organisation
  • Chartered MCIPD

Other experience includes:

  • Developing customer care skills programmes
  • Developing nationwide ILM accredited programmes for team management development
  • Introducing succession planning development schemes
  • Developing employee handbooks, procedures and job evaluation schemes

Mark Lomas

Training includes Working with Business: Expert Panel Review.

Mark is a Partner and Head of the Intellectual Property and Information Technology Team at Ashfords LLP Solicitors.  He specialises in the fields of intellectual property information technology and commercial law.

Mark has a background in commerce, having worked for ICI as a market analyst before qualifying as a Solicitor. 

John Mitchell

Training includes our Recruitment & Selection (Foundation)/(Experienced) and our Bite Sized Learning courses.

Following career as a human resources manager with the Metropolitan Police, John Mitchell lectured in HR and, in 2001, established a training consultancy in the West Country with clients across the private, public and not for profit sectors and has a long association with the University of Exeter. John holds an MA in Human Resource Management (dissertation: management of organisational change) and is a Fellow of the Chartered Institute of Personnel and Development.  He is also an examiner in HR management.

Red Door Coaching and Training

Are training professionals with a 'passion' for developing people through training, coaching and facilitation.

Training includes our Customer Service Workshops (Foundation) and (for Practitioners).

Linda Banister, Red Door

Information coming soon.

Tracy Francksen, Red Door

Information coming soon.

Tim Ripper

Tim is a very knowledgeable and well-informed trainer with over 27 years experience of planning, designing and delivering effective training and development solutions to a wide variety of customers. 

Having completed an HND in Hotel Management Tim started his career in the Hotel and Hospitality Industry prior to becoming a trainer first with Grand Met before moving on to over 10 years with the Hotel and Catering Industrial Training Board (latterly known as Stonebow/People 1st Sector Skills Council for the Hospitality Sector).

For the past 10 years Tim has run his own Training and Development business and worked as an Associate with Stonebow.  Tim specialises in Train the Trainer, Customer Care, Management Development and Food Safety delivering both off the shelf and bespoke programmes to a cross section of businesses at employee to Director level. 

His work takes him around the whole of the UK as well trips to Greece, Germany, Spain and South Africa.   In recent years Tim has also developed award winning elearning programmes in Food Safety and Food Nutrition & Healthy Eating.

Stephen Lloyd Training

Training includes Minute Writing.

Stephen Lloyd has worked with words since 1986, when he began his career as a freelance business writer. Working as a consultant he wrote a wide range of corporate documents, including annual reports and newsletters, recruitment literature, press releases and advertising copy.

Becoming increasingly involved in publishing, Stephen developed the skills of editing and proofreading. He worked with a number of major publishers including the careers and recruitment specialists Hobsons PLC. Later he spent seven years as Senior Tutor at a leading publishing training organisation.

Today Stephen passes on this wide experience through his specialist courses in the skills of writing, editing and proofreading.

Stephen was nominated for the LETG “Trainer of the Year” Award 2008.

Clive Wallen

Training includes Level 3 Award in Supervising Food Safety in Catering (Intermediate Food Hygiene)

Carol Wager

Carol Wager is a trainer with a passion for customer service.  Carol is a UK master trainer for the Welcome to Excellence courses.  Welcome to Excellence are a series of eight training courses covering a range of topics related to customer service.  Since she became a trainer, she has won the England for Excellence Training Award for the Bristol Taxi Training Initiative.

As well as writing and delivering the disability awareness course for Corporate Services, Carol has written and delivered equality training courses for organizations such as Belfast City Airport and the Lost Gardens of Heligan. 

Carol also co-wrote the disability awareness NVQ for City and Guilds. 

Word Smiths

Design and run one-day workshops in effective business writing, speed reading, Mind Mapping™ and memory techniques. These are run mainly for clients on an in-company basis, but also as occasional open events.

Training includes our Managing Information Effectively.

Jane Smith, Word Smiths

My aim is to develop people’s confidence by showing them how easy and exciting it can be to read, read, write and learn effectively. My background is in education and adult education management. I am an experienced training consultant and run a range of management training and personal development workshops. I design classroom, text and on-line learning and training materials. I also write and ghost-write management/ business books, reports, articles, reviews and audio books.