Courses and resources

PDR Training for Reviewers (Professional Services)



Leadership and Management.


People Management.

About this course:

The PDR process has a focus on goals and achievement but it is also intended to be supportive, flexible and individualised.

A great PDR is all to do with the quality of the conversation, consequently this session will introduce you to the new ePDR system, however the main focus will be on how this tool can be used to support a great quality conversation.

We will explore the purpose of the PDR process, whilst considering the wider performance management context.

We will also discuss how to deploy a coaching style and share a range of hints, tips, tools and techniques to help you and your reviewees get the most from your PDRs.

Learning outcomes:

As a result of attending this course, you will:.

- Understand the purpose of PDRs.

- Be able to play an active role in making the PDR a useful, engaging and productive conversation.

- Be confident in setting SMART objectives.

- Feel well-equipped to give meaningful feedback.

- Understand when and how to use coaching styles and techniques.

Who should attend this course:

All Professional Services managers/supervisors who will conduct PDR reviews.

This is a mandatory course.


Rachel Brewer, People Development.

What previous participants have said about the course:

"A really professionally conducted training course, from an experienced trainer - very impressive".

"Enjoyable training - lots to take away".

"Really opened up my view about how to use PDR positively".

"Very engaging course, right length of time and relevant".

"Good way to meet colleagues in similar roles and share ideas/experiences/knowledge".

Before the course:

Please have a look at the PDR guidance offered here: You should also find out details of how the PDR process works in your department, as there may be particular points you wish to raise during the workshop.

Learning provider:

This course is administered by People Development, please contact for any queries.

This course occurs on the following dates
12/11/2018 Streatham: Northcote House, Committee Room B/Ted Wragg 14:00 16:00 Free Rachel Brewer 5
14/11/2018 Penryn: Peter Lanyon Building, Seminar 9 10:00 12:00 Free Rachel Brewer 13

Book your place

Add your name to the waiting list
Please ensure you have permission from your line manager to attend.