Courses and resources

Coaching and Mentoring - Quality Conversations



Personal Effectiveness.


Working within a Team.

About this course:

Successful mentoring and coaching conversations engage people by challenging them to think, act and learn for themselves.

This course will encourage you to develop the skills and techniques to enable quality conversations when coaching or mentoring.

We will explore situations and models that can be applied in the workplace.

You will also examine the skills, behaviours and values for successful workplace coaching.

Staff interested in this session might also be interested in the Mentoring Skills and Techniques course:

Learning outcomes:

As a result of attending this course, you will be able to:.

- Identify situations for which you might employ a coaching or mentoring approach.

- Apply the GROW model for effective conversations.

- Recognise five skills for developing quality conversations.

Who should attend this course:

The course is open to all staff.

It is recommended for all line managers and aspiring managers.

Training Provider:

This course is administered by People Development; please contact for more details.

This course occurs on the following dates
09/12/2019 Streatham: Queen's, Lecture Theatre 4.1 13:00 16:00 Free Rachel Brewer
Rebecca Ledger
30/01/2020 Penryn: Stella Turk Seminar Room 10:00 13:00 Free Rachel Brewer 10

Book your place

Add your name to the waiting list
Please ensure you have permission from your line manager to attend.