Cancellation policy

The majority of learning and development courses are funded centrally, so there is no charge to individuals attending from Colleges or Professional Services. However, should circumstances mean that staff need to cancel attendance at a learning event, the following charges will apply:

Notice givenCancellation charge
More than 2 weeks No charge
Less than 2 weeks Full cancellation charge
There will be no charge if you arrange for a substitute to attend instead.

The cancellation charge applicable is given on the course description on the Staff Learning and Development website and can be seen on your Personal Learning Account on Trent when a place is booked.


These cancellation fees are applicable to anyone attending courses listed on the Staff Learning and Development website. Charges will be made by journal to each College/Professional Service on a monthly basis in the month following the course date.