-
- Annual leave (holiday)
- Attendance during severe weather
- Compassionate leave and Emergency leave
- Flexible working
- Flu pandemic
- Homeworking
- Circumstances in which homeworking may be approved
- Suitability for homeworking
- Employee requirements and effective homeworking
- Working arrangements
- Guidance for managing staff working from home
- Equipment
- Accessing IT facilities and support from home
- Long term/extended homeworking
- Business continuity
- Security and confidentiality
- Health and safety
- Compensation for expenses
- Mortgage, landlord, council tax and insurance issues
- Changing job
- Jury service
- Parents and Carers
- Right to request training
- Sickness absence
- Study leave
- Travel policy
- Forms and templates
How to access IT facilities when working from home
There are different ways of accessing your University computing facilities depending upon what you need to do.
- For the majority of staff, simply having access to e-mail, calendar and networked file space is quite sufficient to continue to their work while working at home. These services can be accessed through the My Exeter staff portal
- Other staff will require additional access to University business systems (eg SITS, Trent HR or PAMS) from a University laptop or their home computer. These services can be accessed through VPN (but note that some University business systems will require the business application to be installed on the computer and therefore can only be accessed from home using a University laptop).
IT support
All problems relating to University IT facilities should be reported to the IT Helpdesk in the first instance. However, the IT Helpdesk will not be able to assist with problems which are caused by a broadband connection – such problems will be the responsibility of the employee’s internet provider.
How to contact the helpdesk
The IT Helpdesk can be contacted by email, through the IT webpages or by telephone on 01392 723934.
Any known IT issues or planned maintenance work are broadcast on the IT hot issues pages and homeworkers should consult this before contacting the Helpdesk.
The homeworker will be required to bring any University provided IT equipment into the University for investigation and repair by Desktop Support. The homeworker should arrange with their manager to work at the University while they are without this equipment, unless acceptable alternative arrangements are agreed.
