Guidance for managing staff working from home

It is equally important that the manager of the homeworker is equipped to manage homeworking arrangements effectively. In particular, managers will want to ensure that homeworkers remain part of the team and that homeworking arrangements do not have a negative impact on service quality.

Managers should address the issues under working arrangements with the homeworker, to ensure the homeworker is clear about what is expected of them and how their performance will be assessed.

To achieve this, the manager should:

  • set objectives and targets which are realistic and measurable
  • specify monitoring arrangements for output of work
  • make arrangements for ‘keeping in touch’, including attendance at team meetings
  • specify requirements for hours of work and availability for contact