National Student Survey 2017

The National Student Survey (NSS) 2017 will be live for University of Exeter students from 30 January to 30 April 2017. 

The NSS is a nationally recognised annual survey of mostly final year undergraduates in the UK. The survey provides students with an opportunity to give their honest opinions on what they liked about their time on their course at the University of Exeter as well as things that they feel could have been improved.

The survey is administered by Ipsos MORI, an independent market research agency, so answers remain anonymous at all times.

At the University of Exeter, the NSS 2017 survey opens from 30 January to 30 April. During this period, students will receive direct correspondence from Ipsos MORI and they can answer the survey at The University will carry out complementary communications activity to encourage our students to respond.

  • The NSS provides students with the opportunity to provide honest feedback on their student experience;
  • Their feedback will be used to improve the student experience at the University;
  • The results are taken very seriously and inform the nationwide quality assurance system with regards to teaching quality;
  • Results are used by prospective students, their families and advisors to make decisions on what and where to study.

In order for results to be made publically available on the HEFCE and Unistats website, a publication threshold of a minimum of both 10 respondents and 50% response rate has to be met.

Last year the University of Exeter achieved a 73% response rate overall.

During the survey period (30 January to 30 April 2017) a weekly update of the University's response rate so far will be uploaded to the Strategic Planning Team's web pages every Thursday (you will be asked to log in).

If you want to help promote the NSS to students that you work with, please contact the relevant contact as listed in 'Who to contact about the NSS' in the first instance.

Please also make yourself aware of the NSS - Inappropriate influence guidance for staff.

If you have a question about how the National Student Survey will be publicised in your college, please contact the relevant person below. For all other enquiries, please contact

CollegeNSS contact

Heather Honan and Susan Byrch

HUMS Cathy King and Bea Underwood

Tim Rushforth


Frankie Keenan (Exeter)

Rebecca Takeda Frost (Cornwall)

UEBS Lauren Walker

Ben Goulding (Exeter)

Hannah Goodfellow (Cornwall)

You can read more information about the NSS Survey and the questions asked on the NSS website.

If you have any other questions, please contact