Role of the Occupational Health Service
The Occupational Health (OH) Service will offer as much support and advice to staff as practicable. OH cannot (and should not) be regarded as a replacement for the advice or care being given by the employee's own doctor(s). However, OH will offer the expert advice needed in assessing an employee’s 'fitness for work', (i.e. despite there being a health problem).
The quality of advice given by OH following a referral will to some degree depend upon the quality of the information provided by managers in their referral (in addition to the information given by the member of staff during their OH consultation). If information within the referral is inaccurate, or if important points are omitted, the advice from OH is likely to be flawed.