Control

The control that your staff have means:

• how much say do your staff have in the way they do their work?

Situation that may lead to stress

If your staff feel that they have no say over how and when they do their work, they will feel disengaged, become resentful and will start performing poorly.

What can be done to reduce stress

You should consider how well your staff are involved in decision making and how they may contribute, as individuals and as part of your team. Hopefully any disagreements and misunderstandings can be resolved amicably as they happen. You and you staff can discuss this more formally during their Performance Development Review (PDR)

The ideal situation

Your staff are able to have a reasonable say about the way they do their work and, if they feel they do not, there are procedures in place to respond to their concerns.