Helping colleagues manage and cope with change
Following the last Employee Engagement Survey and recent Pulse Check results, new change management training launched in March. More than 160 managers have attended so far on Streatham and Penryn campuses. This two-part programme focuses on leading through change, helping managers understand the process of change, how they and team members feel, build personal resilience, and develop strategies to support their teams.
There is also guidance for managers on running bespoke sessions for their teams to understand and cope with change.
One Exeter IT appointed its own change champions who ran regular drop-in sessions for colleagues to ask questions or voice concerns in confidence. Specific change management training was also delivered to support colleagues through the creation of One Exeter IT and a newsletter about the changes was produced.
The College of Engineering and Physical Sciences held Professional Services staff forums at Penryn and Streatham to update and discuss the Transformation Programme. The Business School appointed change agents, who were represented on the Senior Management Team.