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Nadelik lowen! (Merry Christmas in Cornish)

If you are staying on campus or in Cornwall over Christmas, this information offers a brief guide to opening hours for facilities and services in the University.

Christmas & New Year in Cornwall

Christmas in Cornwall

Christmas in Cornwall 2020

Staying in Cornwall over the holiday period? Make sure you're a member of the SU Together Wherever Facebook group to stay connected with other students. Details of opening hours for services on campus can be found on the FX Plus website.

On 29 December there will be a treasure hunt taking place on campus - book your free ticket here or check out the full range of events taking place throughout December and January online.

Testing for COVID-19 at the University will be available until Friday 18 December, and will resume again on 3 January 2021.

However, if you are experiencing COVID-19 symptoms, however mild, and you need a test between 19 December – 2 January, you can request one via the national testing scheme.

Please find more information on this, with help and guidance, on our web pages.


We have made a special, ‘by exception’ arrangement with HALO to ensure that people with symptoms of COVID-19 who need an emergency test during the closure period can get access to one, for example if it is impossible for them to get to a national testing centre, or if they have an unplanned, sudden requirement to travel overseas. Details of how to access a HALO test in emergencies will be available on the Rapid Response Hub webpage shortly.

Monday 14 – Friday 18 December

Phone Lines, SID enquiries and Info Point Desks open 9.00am -5.00pm

Monday 21 – Tuesday 22 December

Phone Lines, SID enquiries and Info Point Desk open 9.00am -5.00pm

Wednesday 23 December – Sunday 3 January

All Info Point and Hub services closed.

Library opening times can be found here.

Details for opening times for the Sports Centre, library, IT support, Student Services, Chaplaincy and food outlets around campus can be found on the FX Plus website.

Details on booking study space during the holidays, and what to do if you have Covid-19 symptoms, can be found on this page.

Students who need help during closure days should visit the emergency help webpages. Out of hours support is also available on 01326 253503.

Details of all the events on Campus over the winter break can be found on the FX Plus website.

Our new virtual desktop service is now available. It allows you to remotely access a huge range of learning resources that you may need for your course.

With an internet connection and suitable device (including Windows, Mac and Chromebook) you can access:

  1. A software directory with download links for you to install software on your own devices.
  2. Windows Virtual Desktop, providing secure access to a suite of applications to support your study.*
  3. LabStats Remote Desktop, providing secure access to graphic-intensive software. *

*The software available remotely will depend on the college in which you are studying.

To find out more visit the virtual desktops webpage. If you need more detailed guidance, the Digital Hub can help. 

We recommend using OneDrive for Business to store your work, however to remotely access files saved on University servers we recommend referring to this guidance.

If you encounter issues, please contact SID or email

Until 5pm on Friday 24 December 5pm student services will follow normal opening hours.* Normal services will resume on Monday 4 January 2021.

From 24 December - 3 January please contact Glasney Lodge on 01326 253503 if you have any immediate welfare concerns. Glasney Lodge will be open 24/7.

All students have access to Togetherall which is an online support community, offering peer and professional support and is available 24/7, 365 days of the year.

Why not download the Fika app which is free for Uni students and can help you with its range of mental fitness courses? Download it from the app store or Google play free and enrol using your University email.

Further advice can be found on the FX Plus Need Help Now page and the SU's welfare page.

*Please note. There are no Accessibility and Inclusive Learning drop-in sessions out of term-time

If you are staying in University accommodation over the winter break, you are eligible for a Digital Hamper. You don’t have to do anything as our accommodation team will pass your details to colleagues in order that you can receive this but you will have to let us know that you are staying via the accommodation survey, that you will have been sent recently. If you have not received the survey, please contact your accommodation team.

Our eligibility criteria for all students will continue to apply for the Digital Hamper during the winter break. If you test positive for COVID-19 or are having to self-isolate after contacting the Rapid Response Hub, please look out for further information by email. The last date we can issue Digital Hampers before the University’s closure period is Monday 21 December. You can find the correct form and additional information about what to do if you have tested positive on our web pages.

The Career Zone will be open Mon-Fri 9am-5pm up to and including Friday 18 December. While it will be closed from that date until Monday 4 January 2021, students will still be able to access My Career Zone and some other services on the web pages and use Handshake job search.

A full service will resume on Monday 4 January 2021 but we will confirm as soon as possible whether this will include face-to-face provision on this date, or online only, in line with government guidance.

FX Plus Campus Security provides security services 24 hours a day, 365 days a year. For more information visit the FX Plus website.

Campus security: 01326 255875

Emergency/First aid landline: 01326 254444 (4444 internal phone)



Travel around Cornwall

If you plan to travel in Cornwall using public transport, be aware that some services will be offering reduced services or certain services may not be running.

Check timetables and social media updates for the latest information: First Kernow for buses and Great Western for trains in Cornwall.

Remember you will need to wear a face covering on public transport.

Think ahead

Now the dark nights are fully upon us, think about your visibility to other road users when walking and cycling in the dark, especially when crossing roads. Your eyes have adjusted to the dark however you may not be as visible to other road users. 

If you’re going for a night out, make sure that you have a plan for how to get home, especially if you end up on your own. Try to stay with your friends, and keep a taxi number on you.

If your battery dies, ask to use your friend's phone or, if you get separated, ask in a shop or pub.

View the Devon & Cornwall Police advice site for some tips to ensure your night is safe.