Help and advice
Studying
Paying your tuition fees
If you are unable to pay your tuition fees in one go, you can set up a Recurring Card Payment Plan (RCP) to split the fees into monthly instalments. Get more details.
If you are in financial difficulty and struggling to pay tuition fees, please log a SID enquiry to the Accounts Receivable team.
Reading lists
The library should stock the materials you need for each module, so it’s worth checking there first, before you buy books on your reading list. If you can’t find something, do ask the staff to see if it’s something we can stock – they’re keen to help. Your reading list, or other guidance from your module lead/department, should specify if some reading is optional.
Not sure how the library works? Check out our get started guide.
Warm study spaces
If you’re looking for somewhere on campus which is heated in the winter months, remember that the libraries in the Forum on Streatham campus and on St Luke’s are open for you 24/7.
On Streatham Campus, Devonshire House is also available 24/7.
On St Luke’s, Giraffe House and Cross Keys also have 24/7 access - you’ll need to use your Unicard to access Cross Keys.
Find all study spaces and opening times.
If you’re studying on campus, or travelling to and from home, at night please stay safe. Avoid travelling alone, try to stay with a group of friends if possible, and stick to busier and well-lit areas. In an emergency, call 999 or contact Estate Patrol if you’re on campus, through the SafeZone app or their emergency line 01392 722222.
Check in with SafeZone
Make sure you’ve downloaded the SafeZone app to quickly contact campus security should you need them when you’re on campus. If you’re staying late, or working alone or in hazardous areas, you can use the check in feature so that the team know where you are or the check in timer that raises an alert automatically if you get into difficulties and can’t use your phone.
Extensions and deferrals of assessments and exams (Mitigation)
If you need to have an extension to an assignment, or delay taking an exam, you have to apply for what’s called mitigation. The reasons for mitigation usually cover things like illness or family emergency. We’re very conscious that for some students the Cost of Living situation will add extra pressure at this time. So if financial circumstances are impacting directly on your ability to engage with teaching and learning activities, and/or complete your assessments, this is currently included as a reason you can apply for mitigation.
Find out more about mitigation on our web pages.