Appeal Procedure for Assessing Fee Status as a Registered Student

In the event that a registered student of the University of Exeter disagrees with the fee classification made by the University of Exeter following completion of a fee assessment form, then they have the right to appeal. An appeal must be made within 28 days following the University of Exeter completing a full fees assessment. A request for appeal can be made by the registered student or their nominated decision maker and should be made in writing to the Accounts Receivable Manager.

An appeal should only be made if

  • Additional material evidence to show why the fee classification is incorrect has been provided; or
  • The registered student feels their assessment has not been treated in a fair or consistent manner, or in line with official regulations

Appeal Panel

This will consist of at least three members of staff:

  • The Accounts Receivable Manager (or member of staff acting on their behalf), a member of staff from Admissions who was not involved in the original assessment and a member of staff from Accounts Receivable
  • The panel members should assess the fee status independently and then meet to discuss their findings
  • The appeal should be held in a timely manner
  • The decision will then be communicated in writing to the registered student, by the Accounts Receivable Manager (or member of staff acting on their behalf)