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Psychological Therapies Pathway


Our Psychological Therapies Pathway offers confidential support for students experiencing difficulties with their mental health/wellbeing. Psychological therapies are provided by qualified practitioners who aim to help you cope more effectively with any personal and/or emotional difficulties that may arise during your time at University. Our pathway is made up of two teams: our Counselling team and our Cognitive Behavioural Therapy team.

What support is available?

Based on your current concerns, a number of support options can be recommended by a practitioner. Within this pathway, we follow a stepped care model which recommends accessing the most effective, least intensive/intrusive treatment first. This means that we often recommend students access self-help resources before progressing on to one-to-one therapy. You may be advised to access:

  • Self-help (books, websites or mobile apps)
  • A workshop or group
  • A Wellbeing Consultation (WBC)
  • One-to-one sessions within Wellbeing Services
  • Support from a service outside of the University

Please be aware that postgraduate research students are also able to access the free service Spectrum Life for advice and ongoing mental health support.

What is a Wellbeing Consultation (WBC)?

A Wellbeing Consultation (WBC) is a one-off session with a practitioner from our Psychological Therapies Pathway. During this session, a practitioner will help you to formulate a plan and consider strategies you can take immediately to deal with a specific worry or concern. This may include:

  • Learning new ways to begin to manage troubling thoughts or feelings
  • Knowing who else to contact within the University
  • Recommendations for external support or online resources

We offer a number of ‘on the day' drop-ins bookable daily between 9.15-3.30pm, Monday – Friday. These can be confirmed on the day be speaking to a member of the Wellbeing reception team.

These are available on a first come, first served basis.

You will be able to talk to a qualified wellbeing practitioner who will offer initial advice, support and (if relevant) an onward referral. The drop-in is usually up to 20 minutes and we ask students to complete a short form before the start of their consultation to help the practitioner understand what might be helpful for you.

Drop-in sessions are currently being run in person at Reed Mews Wellbeing Centre. You can either come along to the Reed Mews Wellbeing Centre reception to request a session or call 01392 724381 to confirm a time to attend. If all our drop-in consulations are booked or you are unable to attend that day, you can still book an online initial wellbeing appointment at a time that’s convenient to you. There is also 24/7 support available via Togetherall which can help if you're feeling stressed, anxious or low.

If you are concerned about your immediate safety or experiencing a mental health crisis, please look at our urgent support pages which will help you access the right support for you circumstances.

To speak to a qualified wellbeing practitioner about something that is affecting your mental and emotional health, you can book an online drop-in. This is a 20 minute appointment where you will be able to outline your concerns to a wellbeing practitioner who will offer initial advice, support and (if relevant) an onward referral. Your appointment will be on an online platform: your practitioner will share log-in details with you by email ahead of your appointment.

To arrange an online drop-in, please:

1)      Complete this short form.

2)       Once you have completed the form, please check your emails for a lnk to book your appointment.

Please be advised appointments will be offered via video call unless telephone preference is stated, but you can choose to have your camera off if you would prefer.

We aim to offer an appointment within 3 working days of request, but please be aware that at busy times or where this doesn't fit with your timetable we cannot guarantee this, and we will work with you to agree a suitable time. There is always 24/7 support available via Togetherall which you can access online with your university email address.


If you are concerned about your immediate safety or experiencing a mental health crisis, our Urgent Support pages will help you access the right support for you circumstances.