Terms and conditions
Every effort has been made to ensure that the information contained in the prospectus and on the University website is correct at the time of going to press. The University will use reasonable endeavours to deliver programmes and other services in accordance with the descriptions provided.
However, changes may be reasonably required to programmes, modules, entry requirements, services delivered by the University or the content of the Prospectus, for example, to meet the requirements of an accrediting body or to keep courses current and accurate or to respond to changes which are outside the reasonable control of the University i.e. a member of staff leaving the University or to maintain standards of student experience. Other circumstances outside the University’s control would include, but not be limited to, third party industrial action, unexpected lack of funding, government restrictions, health and safety considerations, fire, etc. Where such a change arises, we will notify you as early as possible and address the matter in accordance with the Terms and Conditions set out on our website.
In the event that, prior to the student commencing the first term of study for any programme described in this Prospectus, the University discontinues the programme or makes material changes to the programme, the student may either (1) withdraw from the University without any liability for fees; or (2) transfer to such other programme (if any) as may be offered by the University for which the student is qualified. If in these circumstances the student wishes to withdraw from the University and to enrol in a course at a different University, the University shall use its reasonable endeavours to assist the student.
Once the student has commenced the first term of study, if:
(a) the University’s ability to deliver programmes or other services in accordance with the descriptions provided is compromised by circumstances beyond the control of the University as set out above and this results in material changes to the programme (or delivery of the programme), the University will use all reasonable endeavours to minimise disruption as far as it is practical to do so;
(b) the programme is cancelled or substantially varied from that described in the Prospectus for reasons other than circumstances beyond the University's reasonable control, the University will use reasonable endeavours to provide a suitable alternative programme. If the student does not wish to accept the alternative programme, the student shall be entitled to withdraw from the programme. In the event of such withdrawal, the University shall provide appropriate compensation capped at a maximum of a refund of course fees, where it believes there is a fair case to do so.
The UCAS codes are correct at the time of going to press, but are subject to change, therefore you should check with the UCAS course search facility when you make your application.
It is very important that you read carefully the terms of your offer as communicated to you in this letter and via UCAS. If you are unsure about anything, please contact us for clarification. Remember that the official offer is only that which we communicate to you through UCAS.
For details of our admissions policy please go to our undergraduate study website.
Please ensure that you read carefully through all terms and conditions.
By accepting an offer of a place you are agreeing to the following:
- Places are only guaranteed if the exact terms of an offer have been met. Compensating grades will only be guaranteed when advised in official correspondence from the University (normally via email).
- The University reserves the right to amend or withdraw an offer where it comes to our attention that the applicant (or party authorised to act on behalf of an applicant) has taken or is taking, more than one academic qualification that meets our entry requirements, provides fraudulent or false information or has not disclosed information which would have affected the outcome of their.
- Upon receipt of your results if you have either accepted your place as firm or insurance choice but you have not met the exact conditions of your offer the University reserves the right to make you an offer on an alternative programme. For full details please see the ‘Alternative Offers’ section below.
- The University will provide clear deadlines for supplying information/meeting the conditions of your offer that fall outside of standard UCAS guidelines. The University reserves the right to decline your place should fail to adhere to these deadlines.
- Requests to change a programme/course of study during the application stage or on arrival at the University are not guaranteed and are subject to availability and meeting the terms of entry for that specific programme.
- In accepting your place you are confirming your fee status as stated in your offer letter. If you think your fee status is incorrect, please refer to our Fee Status guidance or contact us at email@example.com.
- To abide by the University of Exeter Admissions Policy .
- To abide by the regulations for students. All students are required to abide by the University’s Charter, Statutes, Ordinances and Regulations as a condition of enrolment. These include, without prejudice to the generality of that statement, academic regulations, arrangements for appeals and grievances, disciplinary regulations and regulations covering the use of the Library and IT facilities. Copies are available on request from the Student Information Desk and can be accessed by following the link to Information for Current Students.
Upon receipt of your results (or non-academic information required as part of your offer) if you have either accepted your place as firm or insurance choice but you have not met the exact conditions of your offer (please note, that the University does not guarantee to confirm grade equivalencies unless otherwise stated) the University reserves the right to make you an offer on an alternative programme or the same programme on a different campus, we offer some programmes at our Exeter campuses (Streatham and St. Lukes) and also at our Penryn Campus in Cornwall (offers for the Penryn Campus will be highlighted by the campus code C on UCAS Track).
If you are made an offer for an alternative programme at confirmation (when your results are received), you will be notified of this via email and/or text message and it will appear and be highlighted in your UCAS Track. When an alternative offer is made you are under no obligation to accept it and should you decline, you will either be released to your insurance choice or into UCAS clearing.
Should you wish to opt-out of the alternative offer service, once you have accepted your place (firm or insurance) please contact us online stating “Alternative Offer Opt-Out” in the subject of your email quoting your full name, UCAS Personal ID and programme of intended study with 14 days of accepting your offer. Please note that if you opt out of this service but subsequently change your mind, we cannot guarantee to consider you for alternative programmes and you may be required to apply for any vacancies via UCAS Clearing.
Our decision guarantee
Offer acceptance and enrolment at the University is subject to a 14 day cooling off period.
At offer acceptance stage changes can be made in UCAS Track during the 14 day period. Any requests for change after 14 days are not guaranteed and will require a request in writing. We aim to respond to requests within 14 working days.
Upon enrolment at the University withdrawal within the first 14 days following enrolment will not incur any financial penalty. For further information on the withdrawal process please view our website. Please note, that for students holding a Tier 4 student visa this will result in the appropriate withdrawal report to the UKVI and visa curtailment.
Student Protection Plan
The University is cognisant of its duties under the Higher Education and Research Act 2017, which requires higher education institutions to maintain a Student Protection Plan to protect students’ interests in the case of material change, eg programme changes, suspensions, closures, or institutional closure. The University will always aim to ensure that there are no material changes to a student’s experience while at university. However this is not always possible due to a number of factors, some of which may be beyond the University’s control. Therefore the Student Protection Plan (pdf) looks to detail the University’s plans for material changes and how it would mitigate for such changes.
The University will seek to communicate any changes to students as early as possible, with clear information and options, and will take all reasonable steps to minimise the resultant disruption to services and to affected students.
In preparation for your arrival at the University we would like to share some of your personal information (such as full name, date of birth, Exeter Student Number, your email address/es and your University of Exeter username (once allocated) with the Guild of Students. This information is not be shared until you have been offered and accepted an unconditional offer at the University and will be used to allow you to sign up for appropriate Guild events in advance of your formal registration with the University. If you do not wish to share your data, you must notify us within 10 days of accepting an unconditional place at the University by emailing firstname.lastname@example.org, quoting your full name, student number putting DATA SHARE-OPT OUT in the header of your email.
The University works with a number of organisations around the world who assist with academic checks on submitted documents and quality assurance. In circumstances where the University needs to consult a third party organisation in order to clarify degree certificates and transcripts in order to make a decision we would like to share your information. If you could benefit from pre-departure assistance we might refer your application onto our network of appointed agents in country. If you do not wish us to share your information with approved third party organisations you can opt out by emailing email@example.com within the next 10 working days. If you email please quote THIRD PARTY-OPT OUT.
Registration as a full-time member of the University confers full membership of the Students' Guild (students studying on the Streatham or St Luke's campuses) or the Students' Union FXU (students studying on our Penryn Campus). However, in accordance with the terms of the Education Act 1994, all students of the University have the right not to be members of the Students’ Guild.
Those exercising that right will have the same access to premises and facilities and services provided by the Guild/FXU, but in accordance with the Constitution of the Guild/FXU will not be eligible to speak or vote in meetings of the Guild/FXU or participate in election of officers of the Guild/FXU or vote in referenda.
Car parking on all our campuses is severely restricted and charged for and students are therefore discouraged from bringing a car to the University. Campus car-parking permits will not be issued to students in catered halls, in self-catering University accommodation or in private accommodation within a restricted area from the campus, with the exception of blue badge holders, unless there is a medical reason which makes a permit necessary. Further details can be found on our Student Car Parking web pages.
Last updated 6 Dec 2017