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Accessibility statement for the University of Exeter website

On this page:

This accessibility statement applies to the University of Exeter website (“the website”) hosted at these domains: www.exeter.ac.uk, as.exeter.ac.uk, biosciences.exeter.ac.uk, business-school.exeter.ac.uk, cedar.exeter.ac.uk, emps.exeter.ac.uk, geography.exeter.ac.uk, humanities.exeter.ac.uk, lifesciences.exeter.ac.uk, medicine.exeter.ac.uk, psychology.exeter.ac.uk, socialsciences.exeter.ac.uk, sport.exeter.ac.uk and sshs.exeter.ac.uk.

It does not currently apply to project sites or blogs hosted at blogs.exeter.ac.uk, sites.exeter.ac.uk, or projects.exeter.ac.uk.

How accessible this website is

This website is run by the University of Exeter. We want as many people as possible to be able to use this website.

You should currently be able to:

  • Make the text larger or change the text colour
  • Zoom in up to 400% without the text spilling off the screen (on all responsive pages)
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader
  • Access the website in a range of different browsers.
  • Find information on the site in several ways:
    • A search box is available on every page using the standard University page design. Advanced search options are available from the search results page.
    • We provide a breadcrumb trail above the main content of most pages (apart from landing pages) to show you the path from the home page to where you are in the site.
    • A full site map is available.

You can use our library’s Sensus Access tool to convert documents or webpages into audio files, braille, accessible PDFs and ebooks.

We aim to make the website text as simple as possible to understand. Because we are an academic institution, some of our research-focussed pages require an advanced reading level.

AbilityNet has further advice on making your device easier to use if you have a disability.

We know some parts of this website are not currently fully accessible:

  • The colour contrast on some page elements is insufficient to be easily discernible for all users
  • Some of our pages and online forms are difficult to navigate using just a keyboard
  • You cannot skip to the main content when using a screen reader
  • Some pages, forms and search fields are difficult to access using a screen reader
  • Some images and links are missing alternative text
  • Not all videos on the site have captions
  • Most older PDF and Word documents aren’t fully accessible to screen reader software
  • WAI-ARIA tags are not used consistently throughout the site
  • A few pages are missing headings which makes them more difficult to navigate
  • Some of our oldest pages are not responsive, so you can’t zoom in without text spilling off the screen.
  • You cannot modify the line height or spacing of text.

Find out what we’re doing to fix these problems and make the site more accessible in the technical information below.

The website also contains a range of third party content and functionality. This may direct you to a related service, or partner we work with, where we are not responsible for the accessibility of this content.

How to contact us if you can’t access part of this site:

If you need information on this website in a different format like accessible PDF or Word document, audio recording or braille, email digitalteam@exeter.ac.uk.

If possible, please include a link to the page you need in a different format.

Reporting accessibility problems with this website

We’re working hard to improve the accessibility of this website. If you experience problems whilst using assistive software to access our site, or have any other feedback, please contact the digital team: digitalteam@exeter.ac.uk.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your accessibility-related issue, contact the Equality Advisory and Support Service (EASS).

Visiting us

You can find access information for key buildings on our Streatham Campus (Devon) and Penryn Campus (Cornwall) on the AccessAble website. This includes information on parking, level and ramped access, and locations of accessible toilets.

Find directions to our campuses and campus maps here

If you have any questions about accessing our buildings, please email accessability@exeter.ac.uk.


Technical information about this website’s accessibility

The University of Exeter is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances listed below.

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Navigation and using the site

Some types of pages (such as Course pages), forms, and user interfaces of pages (such as dropdowns) cannot be accessed using a keyboard. This fails WCAG 2.1 success criterion 2.1.1 (keyboard). We plan to review each of these elements and implement solutions by June 2021.

On some pages, link text is used for multiple different destinations, which makes the links inaccessible to people using a screen reader and fails WCAG 2.1 success criterion 2.4.4 (Link Purpose (In Context)). We have identified the pages this applies to and plan to fix them by February 2021.

Some microsite homepages and gateway pages are missing headings, which makes them difficult to read and fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships). We have identified the pages this applies to and plan to fix them by June 2021.

WAI-ARIA tags are not used consistently throughout the site, which fails WCAG 2.1 success criterion 4.1.2 (Name, Role, Value). We plan to standardise this and correct existing errors by July 2021.

Some tables are missing clearly-defined headers so are inaccessible to people using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships). We have identified the pages this applies to and plan to fix them by July 2021.

There are a few places in the site where HTML is used to format content, instead of CSS. This could lead to information about the hierarchy of information being obscured, which fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships). We have identified the pages this applies to and plan to fix them by July 2021.

Some iframes are missing ‘title’ attributes, which fails WCAG 2.1 success criterion 4.1.2 (Name, Role, Value). We plan to fixthis by December 2020.

Forms and searches

In forms and search functionality, some input fields are missing descriptions or unique IDs, so are inaccessible to people using a screen reader. This fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships). We plan to fix this by September 2021.

Some forms contain checkboxes with empty <label> tags, or <label> tags that aren’t connected to an element. This fails WCAG 2.1 success criterion 4.1.2 (Name, Role, Value). We plan to fix it by September 2021.

Where forms contain a set of radio buttons for users to select from, these buttons are not grouped. This makes them inaccessible to people using a screen reader and fails WCAG 2.1 success criterion 1.3.1 (Info and Relationships). We plan to fix this by September 2021.

Visual presentation and images

The colour contrast on some page elements is insufficient to be easily discernible for all users: for example, the menu at the top of the life sciences site. This fails WCAG 2.1 success criterion 1.4.3 (Contrast (Minimum)). We plan to fix this by March 2021.

Link text is identified only by colour, so may not be discernible for users with vision or cognitive disabilities. This fails WCAG 2.1 success criterion 1.4.1 (Use of Color). We plan to make link text identifiable by an underline as well as colour by March 2021.

Some images are missing “alt” attributes, so people using a screen reader cannot access the information. This fails WCAG 2.1 success criterion 1.1.1 (non-text content). We plan to add alt attributes for all images by December 2020. When we publish new content we’ll make sure our use of images meets accessibility standards.

Not all videos have captions, which fails WCAG 2.1 success criterion 1.2.2 (Captions (Prerecorded)). When we publish new videos we’ll make sure they include captions.

Some of our oldest pages are not responsive, so users can’t zoom in without text disappearing off the screen, and column widths don’t adapt to fit the screen size. This fails WCAG 2.1 success criterion 1.4.10 (Reflow). We plan to move all non-archived sites into our responsive design by September 2021. All new sites we create will meet this criterion.

Disproportionate burden

The website contains a large body of content built up over many years, and it is a disproportionate burden to update this all at once.

We therefore intend to prioritise fixing the issues where we can make the biggest impact on disabled people’s experience of the site within a short timeframe.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services.

Most of our PDFs and Word documents are not the only way to access information about our services. However, a few of these documents do contain essential information, such as the EU Qualifications Equivalency Guide. By September 2021, we plan to either make these accessible or replace them with accessible HTML pages.

From January 2021, any new PDFs or Word documents we publish will meet accessibility standards.

Pre-recorded video

The regulations do not require us to add captions to pre-recorded videos published before 23 September 2020. However, from this date onwards we will ensure any videos we publish include captions.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

Archived websites

Our archived websites are those that are no longer being updated and do not contain information that is essential for accessing our services. These have not been included in our accessibility plans because they are exempt.

Intranets

We do not plan to update content on our intranet server published before 23 September 2019 because this is exempt from meeting the regulations. If we make any major revisions to this content we will ensure these are accessible in line with our plans described in the Non-compliance section of this statement.

Third party content

We do not plan to update third party content and functionality because we are not responsible for the accessibility of this content.

Other actions we are taking to improve accessibility

Alongside fixing the non-compliances described above, we are developing a training programme for all staff who write and edit web content. This will include advice on descriptive link text, writing concisely, use of headings and alternative text.


Preparation of this accessibility statement

This statement was prepared on 11 September 2020. It was last reviewed on 9 October 2020.

This website was last tested on 28 July 2020. The test was carried out using the SiteImprove web accessibility tool. All non-archived pages were included in the test.

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