Frequently asked questions

Please click on an FAQ below to reveal the answer.  If you can't find the answer you are looking for please contact the Accommodation team on 01326 253639 or email us at accommodation@fxplus.ac.uk

A number of rooms in both Glasney Student Village and The Sidings have been modified for students with a range of disabilities. We're happy to discuss individual requirements with students who have disabilities, and we encourage you to contact the Accommodation Office and the Accessibility Service at an early stage.

If you are allocated to self-catered halls, but prefer to have your meals prepared for you, the nearby campus café’s, refectory and bar offer a range of options during the week. At the refectory you can pay as you go or buy vouchers to cover your meals. The campus shop sells a variety of essential food items, and there is also a large supermarket in nearby Penryn.

We welcome applications from all students and we guarantee to offer you a place in University owned/managed/approved accommodation if you are:

  • A UK or international undergraduate entering into Year 1, who has firmly accepted the offer of a place at the University of Exeter
  • An International postgraduate who has firmly accepted the offer of a place at the University of Exeter
  • An incoming study abroad or exchange student based at the Penryn Campus for the full academic year

We also have a number of spaces for study abroad or exchange students joining the University of Exeter at the Penryn Campus for single semesters. Please contact us directly for further information.

The guarantee deadline date for first year undergraduate students and international postgraduate students is 31 July in year of entry.  

Whilst we try to allocate students their preferred choice of accommodation we cannot guarantee that we will be able to offer all students their first choice and therefore recommend that all available options are put in an order of priority. Please note, during periods of high demand, we enter into agreements with approved accommodation providers in Falmouth, Penryn and Truro in order to increase the availability of university owned, managed or approved accommodation.

We are committed to reducing our environmental impact, and agree a Green Travel Plan with Cornwall Council every year as part our planning permission. There is no parking available at any of our residences (except for Blue Badge holders) and students are strongly discouraged from using a car unless it is essential.

We have excellent public transport links. In addition, there are secure bike storage points all around both campuses and at the various accommodation sites. More information on travelling sustainably around Falmouth and Penryn can be found within our Travel and Transport pages.

Applications for accommodation are made online via our Room Service application system so should be accessible to the majority of people whether out of the country or otherwise. However if you will not have access to the internet while you are away please contact the Accommodation Team for further advice on 01326 253639.

For information on the application process please visit FXPlus Accommodation pages.

The guarantee deadline for accommodation is normally 31 July. If you are looking for accommodation after this deadline please contact the Accommodation Team on 01326 253639 or accommodation@fxplus.ac.uk.

Any student living in the United Kingdom is considered a ‘Home Student’. Students from the Channel Islands (except those doing a foundation course) are considered International Students along with any other student living outside the UK.

New unaccompanied international undergraduate postgraduate students in their first year of study will be guaranteed University owned, managed or approved accommodation if their application and deposit are received by the published deadline.

For full guidance on the offer process please see the FX Plus website.