Shower works 2017/18
The information contained in this webpage may be subject to change. We are seeking to provide you with as much detail as we are able to at this moment, however this could be changed by events outside the University’s control. For the avoidance of any doubt, the refund associated with the disruption will only be payable if the works proceed.
Timetable of works
A timetable of works will be made available on this webpage for the 2018/19 academic year.
The temporary flat for students to move into in Lafrowda during the 2018/19 academic year will be confirmed.
Birks Grange Village
The temporary flat for students in Birks Grange Village during the 2018/19 academic year will be confirmed.
How to get ready for your move:
Moving out of your room
You will be vacating your room on a Sunday. University staff will be on-hand to assist you and to give you the key/fob to your temporary flat. A professional removal team will move your crates. Remember to take any food you want from fridges/freezers for the week - insulated bags/boxes will be provided on the day. Kitchen equipment - kettles, saucepans, plates etc - will be provided in your temporary kitchen, so you don’t need to bring anything unless it is something specialist such as a coffee machine or rice cooker. If you live in Lafrowda, you will need to be available to move at 11:00am on the Sunday. If you live in Birks Grange Village, you will need to be available to move at 1:00pm on the Sunday.
Moving back into your room
You will move back into your room on a Saturday. University staff will be on-hand to assist you, and removal staff will move your crates back again. When you are back in your original room, please unpack your crates and stack the empty crates at the end of your bed. These will be collected on the Thursday following your move back.
- Your crates will arrive on the Thursday before you move out.
- Crates will be delivered and left at the end of your bed.
- When you fill your crates, please ensure that the lids can still close – do not overfill your crates.
- You should attach a label (provided with the crates) to each of your crates.
- Please leave your boxes stacked ready for collection at the end of your bed (see the image below):
We recommend you pack your essential items into one crate – this will mean you don’t need to unpack every crate in your temporary flat. If you have large items, such as a TV, please contact us in advance to arrange movement by emailing: email@example.com.
You will need to carry valuable small items such as laptops, iPads and phones to the flat yourself.
You will have six crates delivered to your room. If you need more, extra crates will be available on the day of your move. You can also contact us to request more.
- Your crates will be delivered on the Thursday before your move.
- Please don’t fill the crates so that the lids cannot close.
- We recommend you pack your essential items in one crate.
- Remember to affix a label onto each crate.
- Stack your crates at the end of your bed, ready for collection.
- You should take responsibility for valuable items – contact us in advance if you have concerns.
- Extra crates will be available on the day – to request extra crates, contact us in advance.
- If you have large items, such as a TV, please contact us in advance to arrange movement.
- Remember to take any food you want from fridges/freezers on the morning of your move.
- Please leave your bathroom clean and tidy.
- Be available on the Sunday to move to your temporary flat – at 11:00am if you live at Lafrowda, and at 1:00pm if you live at Birks Grange Village. You will receive the key fob to your temporary flat at this time.
- You don’t need to unpack everything into your temporary flat. You can keep belongings in your crates, which should be stacked at the end of your bed.
- Be available on the following Saturday to move back to your original flat – at 11:00am if you live at Lafrowda, and at 1:00pm if you live in Birks Grange Village. You should return the key fob to your temporary flat at this time.
- Please unpack your belongings by 12 noon the following Thursday and stack the empty crates at the end of our bed. These will be collected by the removal firm.
- Note that your rent rebate will be applied to your account at the start of next term.
Shower room flooring works
Should you be required to move from your flat for a period of one week, to enable your shower room flooring to be refreshed, you will receive a one off rent reduction of 50% of your weekly rent.
The rent reduction will be credited to your student account once the work has taken place. For example, if your shower floor is refreshed in Term 1, your Term 2 fee will be reduced by 50% of one week’s rent.
How can I check my account?
Throughout the year you can check your account with the University of Exeter by accessing your online statement. This can be done by logging into your iExeter account and clicking on the ‘Student Record’ and ‘Finance’ tabs.
Moving out leaflet
For useful information about your move, download a copy of the moving out leaflet below:
To see what kitchen equipment will be provided in the alternative flat, please download a copy of the kitchen inventory below:
Get in touch
If you have any questions about the work taking place, please email: firstname.lastname@example.org.
For urgent matters please contact Estate Patrol on 01392 723999.
Frequently asked questions
You will be informed by email 4 weeks before you move, then 2 weeks beforehand and again 1 week before the work is due to start.
Yes. The whole of your flat (i.e. all eight rooms) will be moved at the same time, so you will be moving with your friends.
You will need to pack up all of your belongings from your study room and shower room.
Please note that you will also need to remove any photos or pictures that are currently affixed to your walls and pack them into the crates with your other belongings.
There will be crockery and utensils supplied in the temporary flat (plates, saucepans, cutlery etc). However if you have anything specific you like to use, such as a rice cooker, you should pack that into your crate. You will also need to take any fresh food with you – insulated bags/boxes will be provided on the day. Otherwise, frozen and canned/packet goods can remain in the flat, as it will be sealed off from the construction staff.
We have arranged each student to be supplied with six crates with which to pack up their belongings. The crates will be delivered 3 days before you move (Thursday). Once your crates are packed and sealed a professional team from a removals company will come and collect them and transport them to your temporary flat (and back again, once the week is up).
Yes – extra crates will be available, please email: email@example.com by 12noon on Friday to request additional crates.
If you have used your own suitcases or packing trunks they will be transported as per the crates. If you have items which may need speciality packing (such as a large screen TV), please email: firstname.lastname@example.org prior to your move date so that this can be arranged in advance.
You must carry all valuable items, such as mobile phones and tablets, separately.
If you notice damaged/missing items on the day please speak to the manager on duty, otherwise please email: email@example.com as soon as possible.
How much you unpack is up to you but we think it’s probably easier for you to keep what you need for the week in one crate. That way you only have one to unpack and re-pack for the moves to and from the temporary accommodation. Please ensure that the crates don’t block fire exits or create a trip hazard within your temporary flat. Further information will be provided as to how to store your crates.
Please unpack all your belongings by noon the following Thursday and stack the empty crates at the end of your bed. They will be collected from your flat by the removal firm. The crates will be reused by other students so please ensure that they are returned clean.
For health and safety reasons, please do not stack crates in corridors or communal spaces.
We ask that you are available for those two weekends. When you are notified about what date you’ll be required to move, please check it immediately and make sure you let us know as soon as possible if you can see any problem with the dates. Please contact email: firstname.lastname@example.org.
You will be issued with a fob for your temporary room on Sunday by the Manager on duty at 11.00am (Lafrowda flat) or 1:00pm (Birks Grange Village flat). Please ensure that you are in your term time flat at these times.
You will also need to hand back to the Manager on duty the fob for the temporary room when you move back into your room on the Saturday 11.00am (Lafrowda) or 1:00pm (Birks Grange Village). Please note that there will be no access to your flat for the duration of the works – your term time fob will not work whilst you are in the temporary accommodation
The contractors will have access your room in order to carry out the work to your shower room. We will also clean it thoroughly before your return. Otherwise, no one will have access to your room and your belongings will not be there in any case.
If you are already living within one of the rooms which caters for students with additional needs then you won’t be asked to move – the work will be carried out during the summer holidays. This also applies to the other rooms within your flat and so you won’t be left on your own for a week!
If you have a disability that you haven’t previously told us about, or are currently injured or unwell, please email: email@example.com as soon as possible. A member of staff will get in touch with you to discuss your needs and how we can assist you to move.
If you are unwell during the weekends that you are move from/back to your room, please email: firstname.lastname@example.org as soon as possible and we will discuss how we can best assist you.
Students who are having their shower room floors refreshed and must move to the temporary flat, will have the reduction credited to their account at the beginning of the following term (i.e. if you move during Term 1, your account will be credited at the start of Term 2).