Arrivals and Freshers 2020/21

For your safety and wellbeing the information about the Arrivals and Freshers' period is subject to change to reflect the latest Government guidelines. 

We are currently working through our plans for arrivals to our 6000 bed spaces for the start for the academic term and will be updating our information as these are developed. However, so that we can ensure that all students arrive in a safe and socially distanced way we will be asking you to help us during your arrival in the following ways:

Preparing to arrive

Our booking system will open in week commencing 24 August and you will receive an email to request that you book an arrival time with us.

For postgraduate students, we will ask you to advise us of your arrival date and approximately time of arrival by booking an arrival time so that we can ensure your accommodation is available to you on your arrival.

For undergraduate students arriving between 10 and 20 September, we will ask you to book a 1 hour arrival slot in advance between 10am and 6pm on the designated arrival day for your block/residence. Evenings slots will also be available.

Only you and one other member of your household can assist in moving belongings into your bedroom/flat. Anyone else travelling with you will not be permitted into the building and we would ask that you do not brings pets with you (with the exception of assistance animals).

If you plan to bring a vehicle to unload, you need to arrive, unload your belongings and remove the vehicle from the residence parking area within that hour. Once you have unloaded your belongings, you will not be able to return with a vehicle to unload within the residence area at any other time during the arrivals period (10 September to 20 September). This will allow others to arrive safely in a social distance manner before the start of the academic year.

On Arrival

Traffic marshals will be available on the campus and around our residences to co-ordinate traffic.

Please look out for external signs giving specific guidance on the day, Reception staff will register your arrival and provide instructions on how to proceed to your room. The keys must be collected by the resident and only they will be allowed into the key collection area.

Social Distancing & Safety Measures 

  • You will see visible modification and signage around Receptions and the buildings. You must observe and adhere to all measures in place. The current social distancing rule is applied at all times whilst on site.
  • Lifts (where available) will be restricted to 2 people from the same household only.
  • There will be hand-wash/sanitising stations in key points around the Receptions and residences.
  • Please use toilet/washroom facilities within your own room/flat.  

For further information on the Arrivals period for 2020/21 please click on a question below to reveal an answer.

**PLEASE NOTE: For your safety and wellbeing the information about the Arrivals period is subject to change to reflect the latest Government guidelines.**

In order to manage the risks in relation to the ongoing COVID-19 situation we will be staggering arrivals for undergraduate students across the period 10 – 20 September 2020. We will notify all students of their allocated arrival date and you will be able to book a time slot for your arrival via our online system. You can view the allocated arrival dates for each residence on our dedicated webpage.

For postgraduate students, we will ask you to advise us of your arrival day and time in advance.

The booking system will be available between 24 August and 4 September and you will receive an email when you are able to access the system. Until you receive this email you will not be able to book an arrival time. All students in your block who have a contract in place will receive details at the same time however, different blocks/residences may receive the emails at different times.

Due to the number of timed arrival slots available, accommodation blocks may have a limited number of residents until the end of the arrivals period. Some students may choose not to arrive until teaching begins therefore rooms may remain unoccupied until the start of the academic year.

In postgraduate accommodation, we expect that arrivals will happen over a period of time before the academic course start date on 11 October, and you may find that not all rooms are occupied when you move into the accommodation.

We encourage students who will be staying within University of Exeter residences to not arrive at the University of Exeter any earlier than their allocated arrival date. However, we do understand that arriving early may be necessary. Please visit our dedicated early arrivals webpage if you need further information on this process.

For undergraduate students, in order to maintain social distancing and avoid congestion and overcrowding at the residences, you will be advised of your allocated arrival day. You will be able to book an arrival slot via our online check-in system and you will be advised by email when the system will be available to use. Take a look at our availability for arrivals.

Please do not attempt to arrive to your residence outside of your allotted date unless you have made prior arrangements with us due to exceptional circumstances.

For postgraduate students, we would ask that you book an arrival day and approximate time of arrival with us in advance so that we can prepare for your arrivals and ensure you can access your room.

You will still need to book an arrival time even if you do not plan to arrive over the Arrivals period. You will receive an email when you are able to access this system.

From 21 September 2020 onwards you should go to your residence reception during their opening hours to arrange to access your room.

If you anticipate your arrival day to fall later than the available accommodation arrival booking dates (usually the end of second week after your course start date), we strongly recommend you contact your College to discuss your reason for arriving late and any possible impact on your studies. If you are an International Student, you are also advised to contact the International Student Support Office to enquire about any possible VISA constraints if arriving late.

If you are living in University of Exeter accommodation, please refer to the information below.

  • Complete our online induction, which will be available from mid-August and read the residents information. This will answer many frequently asked questions about your arrival at Exeter and help you get to know your University accommodation. You will receive an email when this is available to you.

  • Book an arrival time through our online system which will be available from mid-August to those students who have confirmed their accommodation contract with us.

  • Complete your student registration online - open from early September.

  • Check your policy details and level of insurance cover through Endsleigh by entering in the policy number HH1134* and‌ to find out if you need to extend the cover for valuable items such as laptops, cameras, musical instruments, bikes and mobile phones.

    * If you're living in Birks Grange Village (self-catered blocks F to Q), Duryard (Yeo or Teign), East Park, Lafrowda, Moberly, Rowe House, St Germans and Spreytonway, then these are our UPP residences and you should review your policy using policy number HH1109F.
  • Register with Glide Student in order to receive high speed wired and wireless network/internet. Please register using the links below:
    The Glide Student user guides are now available in 8 languages which include: Arabic, Cantonese, French, Greek, Italian, Mandarin, Russian and Spanish. Please view their website to download your copy.
  • Check if you require a TV licence and make arrangements to set this up before you arrive. 

Storage space is not available for belongings sent in advance and, if you are not bringing all your belongings with you, you are advised to ensure that your belongings arrive after you have taken up occupation. Storage facilities are not available after the end of your contract period.

For information on what to bring with you to accommodation (catered and self-catered) please take a look at the Moving In Checklist

If you would like to save yourself having to carry essential items, order online with UniKitOut and have your items delivered directly to your room before your arrival in September. 

Please see the video below which provides you with a step by step guide on how to complete your online eInduction for accommodation.

Please see the video below which provides you with a step by step guide on how to book your arrival slot ready for your arrival at your University of Exeter residence.

On Tuesday 10 July 2018 our Accommodation Coordinator, Catherine, took part in a live Facebook Q&A. Take a look to see if she has answered any questions which will be relevant to you joining us but please note that information given below is for the 2018/19 academic year, so dates may vary for your year of entry, however, general information is the same.

Arrivals and Freshers' Week Events

Video: what to bring to University

A film by current students on what to bring with you to University.