International students

There are several ways to get from Heathrow, Gatwick, Bristol or Exeter Airports to the Exeter or Cornwall Campuses.

Over the Arrivals Weekend, the International Student Support service offer an Airport Collection Service for students who have firmly accepted an offer to study at the University of Exeter. These students are able to reserve a place on our Airport Collection Service at Heathrow International Airport. Please note that this service is only available for the Arrivals Weekend only.

If you are planning to arrive outside of the September arrivals period, the information on the "Planning your Travel to University" webpages will aid you in organising your own independent travel to campus.

For further information about travelling to the university, please visit the International Student Support webpages for detailed information.

The University of Exeter is able to provide both catered accommodation and self-catered accommodation to students who fall within our accommodation guarantee. Our catered accommodation is available on the Streatham Campus and approximately 80% of all our self-catered accommodation is located on campus and approximately 20% is available off campus. If you would like to get an insight into what living off campus is like, take a look at our video featuring students living off campus. 

To find out what accommodation options the University of Exeter has to offer and to see what is important to you, see our 'how to choose' pages for information and advice.

If you have a FIRM offer to study a course with the university and you fall within our accommodation guarantee, you will be able to create an accommodation account online. From here, you will be able to make an application for accommodation.

To see our accommodation then please visit our virtual tours.

If you have any queries about this process, please contact the Accommodation Office and they will be happy to help answer any questions.

The university has two campuses in Exeter; the main one is the Streatham Campus and the other is our St Lukes Campus. There is also our Penryn Campus based in Cornwall - for further information about accommodation available at the Cornwall Campus, please see our website.

Streatham Campus

We offer both self-catered and catered accommodation at the Streatham Campus.  We have a video available for our Birks Grange Village and Duryard residences to show what our accommodation has to offer. You can view this video via YouTube. Further videos of other residences will be available soon.

The Streatham Campus is situated on a hill and our on-campus residences are located at both the top and bottom of the hill. If you are placed within a residence at the bottom of the hill, it might seem daunting at first but many of our students have advised us that they enjoy walking through the beautiful grounds and taking in the scenery on their way to and from the centre of campus. If nothing else, it is a free daily workout!

St Lukes Campus

St Lukes is located a few minutes' walk from the city centre and close to the area of Heavitree. Although our St Lukes Campus does not have any on-site accommodation, we are able to offer self-catered accommodation within an easy walking distance. If you are studying here then the nearby residences include:

• Rowancroft - 5 minute walk
• Rowancroft Court - 5 minute walk
• Rowancroft Mews - 5 minute walk
• Nancherrow - 1 minute walk
• James Owen Court - 12 minute walk and situated within the city centre

Images of the campuses

The Grounds Team have won a Green Flag Award for both of our Exeter campuses and they work exceptionally hard to keep our university grounds looking neat and tidy each year. The Grounds Team help to look after the plants, trees, pots and bedding plants, sports fields and surfaces, indoor plants, litter management and to ensure that all roads and pedestrian areas are gritted over the winter.

If you are unable to attend our open days, please ensure you take a look at the Streatham Campus and St Lukes Campus virtual tours. Up close imagery of our campus grounds can be seen by visiting the Grounds Team Instagram page or the University of Exeter Instagram page.

We have devised a useful checklist for to advise you of what to bring with you to your accommodation. Please see below:

• Moving In Checklist 2022‌

You can order bedding, kitchen and bathroom items to be delivered directly to your residence and have waiting for you upon arrival via UniKitOut. There is a saving of 10% with discount code EXETER10.

There are a number of independent shops, department stores and supermarkets in the city centre of Exeter for you to purchase items upon your arrival. Shops are often open between 9:00am-5:00pm on Friday and Saturday and 11:00am-5:00pm on Sundays. Take a look at the Visit Exeter webpage for information on shopping in the city.

What help is available on campus?

If you require any support whilst staying at the University of Exeter there are a number of services available to help. Please click on the links below to find out more information about each service:

Residence Life Team

Living away from home in a new city (or country) can bring new challenges, so every student living in our accommodation is assigned a Residence Life Mentor who has experience of student life.

You can speak to them confidentially about whatever is on your mind. And they will visit one evening a week to answer questions, help with any problems, and keep you up-to-date with what’s going on in the University and city.

Overnight, members of the Residence Life Night Patrol support Security by visiting residences. If you have a problem late at night contact security and they will arrange for a member of the team to help.

Please visit the Residence Life Team website for further information and to see which team are available to help within your area.

Wellbeing Services

Our Mental Health and Psychological Therapies teams, made up of counsellors and practitioners, are all highly skilled and experienced. They are available to offer advice, therapeutic and practical support to help students cope personally and to manage their studies.

• Telephone: 01392 724381
• Email: wellbeing@exeter.ac.uk

Our AccessAbility team are disability specialists dedicated to supporting students with a disability or long-term health condition including Specific Learning Difficulties and Autism Spectrum Conditions.

• Telephone: 01392 723880
• Email: AccessAbility@exeter.ac.uk

As there are a number of teams within Wellbeing Services, if you are unsure which team to speak to please call 01392 724381, email wellbeing@exeter.ac.uk or speak to them on instant chat and the team will be happy to guide you.

Find out more information about how Wellbeing Services can help you manage your health and wellbeing on their dedicated webpage.

Estate Patrol

Estate Patrol are the uniformed staff which you will see around campus and driving our security vehicles. They are available to provide advice and assistance, 24 hours a day 365 days a year and are based in Northcote House on the Streatham Campus. Estate Patrol monitor fire and intruder alarms, the University’s extensive CCTV system and provide a rapid response when required.

• Telephone: 01392 723999
• Email: E.Patrol@exeter.ac.uk
• Twitter: @UoE_Security

International Student Support

The International Student Support Office is made up of a team of trained immigration advisers who are qualified to provide the latest immigration advice covering a range of visa types.  Advisers are available to discuss any issues students may be facing and are able to signpost to the appropriate team when necessary.is dedicated to advising and supporting non-UK students on all campuses.
 
Please see their dedicated tab below for further information about the services they offer and for their contact details.

Students' Guild Advice

Students' Guild Advice provides free, independent and confidential advice and information on a range of issues affecting students, including: housing, money and academic related matters.

The Advice Unit is based on Level +1 of the Forum adjacent to Devonshire House on the Streatham Campus and on Friday's during term time the 'St Luke's Advice Surgery' is available within College House on the St Lukes Campus. Please visit Students' Guild Advice for information on times and availability.

• Telephone: 01392 723520
• Email: advice@exeterguild.com

Student Information Desk (SID)

SID is the first port of call for all student related enquiries. It is available online, via the telephone and in person (at both the Streatham and St Lukes Campus). Please see their website for further information on opening times and availability.

• Telephone: 0300 555 0444
• Email: ExeterAO@exeter.ac.uk

Fire safety

We take fire safety very seriously - fire can spread in seconds, and is a potential killer. Please watch our Fire Safety video and read our Fire Prevention Poster for important fire safety information.

Equipment in our accommodation is there to help keep you safe from fire, including alarm systems, fire doors, and fire extinguishers. We maintain and test our equipment regularly.  But you also have a major part to play in keeping your residence safe from fire.

When you accept your accommodation contract, you agree that you will not cause a fire risk or endanger other people’s health and safety. Certain items are not permitted in residences for safety reasons, including:

• Candles and incense
• Deep fat fryers/Chip pans
• Portable heaters

If we believe that something in your room is unsafe, we will ask you to remove it.  If you don’t, we will remove it from the residence to protect everyone in the building.

If You Discover A Fire:

• Sound the alarm
• Call the Fire Brigade (999) from the nearest safe telephone.  Give the address including the postcode
• Notify the Estate Patrol (01392 72222 - save the number in to your phone)
• Evacuate the building as usual  

Accidental Activation

If the fire alarm sounds, there is always a reason. Sometimes this is because the sensors have been set off by accident and this can be frustrating for both the residents and staff. Help prevent accidental fire alarms by:

• Keep the door shut and turn the extractor fan on when you take a shower
• Open the windows when cooking, and turn on the extractor fan 
• Use hairdryers and hair straighteners, aerosol sprays (e.g. deodorant, hairspray) and talcum powder well away from smoke detectors

If you think you may have accidentally set off the fire alarm, you must still evacuate the building in the normal way - you don't know what might be happening elsewhere in the building. However, tell a member of staff straight away that this may be a false alarm.

Local Fire Service

Our local fire service, 'Devon and Somerset Fire and Rescue Service' have lots of helpful information on their website about staying safe at home. Find out more here:

• Electrical safety
• Student safety
• Cooking safety

International Students

We know that coming to a different country to study can be a daunting experience. The International Student Support pages provide useful advice about the cultural differences you might experience and how you can overcome these in order to feel well-informed and safe.

Road safety

Although students are not permitted to park on campus, there is still traffic on site so please be aware as you walk around campus. Keep to the pavements and don't walk on the road where possible. Please make sure that before you cross the road, you follow the 'stop, look, listen' rule - visit the THINK! website for some interactive games about road safety.

Estate Patrol Campus Security

The University has its own campus security known as Estate Patrol, a friendly team of officers who provide 24/7 security and safeguarding services across our University campuses. They monitor CCTV, patrol the campus, and respond to incidents. During out-of-office hours, they can also help with issues relating to your residence, such as arranging for emergency repairs to be carried out or helping you to access your room if you're locked out. Save their number 01392 723999 into your phone now, in case you need it one day.

Estate Patrol have a team of Residence patrollers that work overnight during term time who provide extra security around accommodation blocks and can help with welfare issues that might occur.  They are available during the night if any student feels that they need to talk with somebody and are also first aid trained. 

Here are some other tools to help keep you safe during your time at University, both on and off campus:

• SafeZone App - Our free app-based system for students and staff enhances your personal safety and connects you round-the-clock directly to the University Estate Patrol Security team. It provides a quick and easy way for users to alert Estate Patrol if you ever need advice or urgent help when on campus. Find out more, including how to download for free, here.
• Safer Walking Routes - These dedicated walkways have enhanced lighting along with coverage by the University CCTV cameras along many paths. Keep a look out for the routes marked with green spots on the floor and signs on lampposts.
• Campus Safety Guide - Provides lots of information not only about campus safety, but also tips to consider when you are out and about, personal safety and securing your property.

Health Services

• Student Health Centre - Available to all registered University of Exeter students and is located within Reed Mews on the Streatham Campus. Opening hours vary - please see their website for up to date details. For information for International students and for details on how to register, please visit the Student Health Centre website.
• Health services close to St Luke's Campus - Students living at Rowancroft or close to the St Luke's campus may prefer to register with The Heavitree Practice. For further details on the practice, including opening hours and how to register, please visit their website.
• NHS Walk-In Centre - Located in Sidwell Street which is within the city centre. It is approximately 20 minutes walk from both the Streatham and St Lukes Campus. Please see their website for information on opening times.

Emergency services and facilities

• Accident and Emergency (A&E) - Exeter's A&E is located within the RD&E Hospital (Wonford), Barrack Road and is available 24 hours a day, 7 days a week.

If you require an ambulance in an emergency, please telephone 999.

• Police - The Exeter Police Enquiry Office is located on the outskirts of Exeter on Sidmouth Road, EX2 7RY. For further information and opening times, please visit their website.

If you require the police in an emergency, please telephone 999. For any non-emergencies, please telephone 101.

The Streatham Campus is conveniently located within a 20 minute walking distance of the city centre (if you are coming from The Forum) and the St Lukes campus is approximately 15 minute walks from the city centre. The city centre itself offers a wide range of shopping and dining facilities including supermarkets, retail shops, restaurants and bars.

Both campuses are served by the Stagecoach UNI buses which have a subsidised rate for students and travel through the city centre.

Exeter has two mainline railway stations - Exeter St David's and Exeter Central. The Streatham campus is a 15 minute walk from St David's station and 20 minutes from Exeter Central station. From St Lukes, it is approximately a 30 minute walk to St David's station and 20 minutes to Exeter Central station. The walking route to the Streatham Campus is signed from St David's' station and the campus map shows the walking route.

A number of shops and cafes are available on site at both campuses for students and visitors.

Recycling and Waste

As a priority, waste should always be prevented and minimised. If waste can be avoided, there is no need to look at recycling or disposal options for the materials. Where waste is generated, the University’s priority is to ensure that waste is diverted from landfill and recycled or recovered. For example, since September 2014, we've sent all of our general waste to a waste-to-energy plant rather than landfill.

The University of Exeter provides recycling bins at various sites at both campuses, where plastic, cans and paper can all be separated from anything deemed as 'general waste'. For information on where our recycling points are, please see our sustainability map.

For further information on how you can help and to see what can be recycled within your residence, please see our recycling and waste pages.

For students living in a UPP residence, you can find out more, including your collection schedule, on the UPP recycling poster 2022.

Sustainability

There are many ways you can get involved with the University's Environment and Climate Emergency Policy. Find out more here.

We encourage students to dispose of waste and use resources such as water and electricity in a sustainable manner. Here are some useful tips on saving water, which can be easily incorporated into your daily life and will make a small but important difference:

• Use the dual flush if your toilet has one
• Take a shorter shower - showers may use up to 20 litres per minute!
• Put on a full load of washing to reduce the number of clothes washes you have to do, saving you time and money
• Put a bottle of tap water in the fridge so you have cold water instantly without the need for running the tap through
• Boil the amount of water you need when cooking food or making a drink
• Use a washing up bowl over a running tap
• Try not to waste food - a lot of water is used in its production
• If you spot a dripping tap or leak in your residence please report it to your reception. A leaking tap can waste 15 litres of water a day!

The International Student Support Office is dedicated to advising and supporting non-UK students on all campuses. They support events throughout the year to ensure that students are settling in to life in the UK and Exeter.

They offer bookable appointments on both the Cornwall and Streatham campuses as well as term time drop-in sessions in the Student Services Centre (Streatham) and SID (St Lukes).

For all appointments on the Streatham Campus, please report to the SID desk within the Forum.

For all appointments on the St Lukes Campus, please report to the SID desk in South Cloisters.

If you wish to see the International Student Support Office at any other time, or you have a very complex query, you MUST make an appointment using SID Online.