Managers' Guidance

Internal support

Considerations

See the below considerations regarding particular times when your staff member may require support during their partner's deployment (not necessarily in priority order):

  • Being aware of important dates for the employee – Deployment dates, R&R dates, deployment return date, birthdays, anniversaries, and Christmas etc
  • Understanding that news events may heighten emotions. e.g. terrorism, and reports of conflict. This may affect staff more during deployments than if it would have occurred at any other time.
  • Understanding stress and anxiety may occur due to uncertainty of what is happening (or what your staff member is imagining) with the person deployed. e.g. the risk of combat, confidentiality and operational security, not knowing what situation the partner is in, not understanding the day-to-day reality or risks, and travel to and from areas of operations.
  • Understanding that employees may be providing extra support to their deployed partners. e.g. unhappiness of being away from family/home, change of colleagues, change of work role, the stress of the situation they are in, loss of colleagues, fatigue, tiredness, and boredom.
  • Being aware that there will be a (potential) reduction in emotional and/or available support for the employee whilst their partner is away. e.g. during periods of illness, challenges of work, daily stresses may become more amplified or prominent. These may be due to issues such as time differences, shift/working patterns, specific duties which may reduce contact time, inadequate internet connection and slow mail service, reduced time to talk (may be limited to 20 mins per week during operations).

External support

  • Armed Forces Covenant – support and advice for families provides advice and support in areas such as:
    • Supporting children and education
    • Having access to healthcare
    • Having a home
    • Finance: Overseas Investment and Scam-avoidance
    • Supporting spouse/partner careers and education
    • Families Federations

3 things you need to know as a manager about managing Veteran employees

Internal Support

  • University Staff Wellbeing
  • Compassionate leave
  • ‌‌Purchase of Additional Leave
  • Pro-Councilling Pro-Counselling is the EAP provider for the University of Exeter. This free service is offered to University of Exeter staff members, postgraduate students and family members who live at the same address as staff members and postgraduate students.  The service includes 24/7 telephone counselling via our online portal; Online wellbeing space; and Face-to-face counselling.

External Support

The University will grant an additional week of paid leave to staff who are required to attend summer camps for training as a Reservist of the Armed Forces. Subject to operational requirements (and its statutory duties), the University will seek to facilitate a Reservist’s mobilisation and actively support the Reservist’s return to work at the end of their deployment.

Members of the Reserve Forces and their managers are encouraged to use the annual Performance and Development review to explore how the employee’s military experience can be effectively applied in their work.

See our HR Policy pages for further information on:

  • Training commitments and time off
  • Mobilisation
  • Reinstatement

The University also provides the following support for reserve forces:

  • Purchase of Additional Leave
  • Compassionate leave
  • Pro-Councilling Pro-Counselling is the EAP provider for the University of Exeter. This free service is offered to University of Exeter staff members, postgraduate students and family members who live at the same address as staff members and postgraduate students.  The service includes 24/7 telephone counselling via our online portal; Online wellbeing space; and Face-to-face counselling.

National Access to Work Mental Health Support Service which offers fully-funded support to anyone in employment

Reserve Forces Toolkit