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Mail Room

Current mail room operations

The University Central Mailroom has remained open, even during lockdown. This means that we are currently holding mail and parcels, which we have been receiving since March. Due to volumes we are holding, still receiving and lack of most staff being back on site, we are unable to provide the usual collection/delivery service.

The mailroom will be open Monday to Friday 08:30-16:30 (excluding public holidays and University closure days)

Outgoing mail is processed on Tuesdays, Wednesdays and Thursdays only.

There are various options available to everyone, for collection and delivery of mail/parcels.

In the first instance, if you would like to find out if you or your department/college have any post, please email mailroom@exeter.ac.uk

Click & Collect/Drop (C&C)

https://spa.exeter.ac.uk/chronos/cc/ (click the green button)

Move it request

https://www.exeter.ac.uk/campushelp/porterage/moveitrequest/  (Select the earliest date the calendar allows. Your request will be booked in for the first available date, unless you state a specific date/time)

  1. Collection and drop off on campus (C&C)
    This is the preferred option. Please book a time slot using the C&C link above to collect from us or drop off mail to us.
  2. Delivery/collection (on campus)
    If you are on campus, but unable to use C&C, please complete a ‘move it’ request form using the link above.
  3. Delivery/collection (off campus less than 5 miles)
    If you are still working from home, and live within 5 miles, we would ask that you book via C&C and come to site. If this is not practical, please use the ‘move it’ request form. We will deliver to and collect directly from your home.
  4. Delivery/collection (off campus more than 5 miles)
    Please email mailroom@exeter.ac.uk providing your home address. Items will be sent to you either by Royal Mail or ParcelForce. We can also provide remote collection from your home address back to campus, or onwards for standard mail/parcel items. Please contact us for more details.

St Lukes

Refer to points 1-4, however we will be visiting the Facilities Assistants (Porters) lodge, at 12:00 each day to collect any outbound mail and drop off any requested mail.

Penryn/Truro Intercampus Courier

This service is still running, which at the moment is on a Wednesday only (unlessdemand increases). Items need to be with us the day before to ensure they are collected. For all items that are not standard mail or small parcels, please complete a ‘move it’ request form.

Magazines

Please note that magazines are currently being held separately to the rest of the mail and parcels. Due to volume of these alone (500kg +), we have done this to prioritise letters and parcels. Where possible please amend your subscriptions to your home address. For the magazines that we currently have, we ask that you claim them by Friday 30th October. All magazines not claimed after this date will be taken for recycling.
We hope you understand the need for this decision.

Full details of our outbound services will be added to this page soon. In the meantime please use the contact details below for more information.
Email:- mailroom@exeter.ac.uk
Tel. 01392 72(2041)


University of Exeter
Central Mailroom
The Old Library
Prince of Wales Road
Exeter
EX4 4SB

We aim to provide a cost effective, customer orientated mail service throughout the University on a daily basis.

We are located in the Old Library on Prince of Wales Road.

Email:- mailroom@exeter.ac.uk 

Tel: 01392 722041 Opening hours 08:30-16:30, Monday to Friday.

For more information see the mailroom section of the FAQ

The University Central Mailroom has remained open, even during lockdown. This means that we are currently holding mail and parcels, which we have been receiving since March. Due to volumes we are holding, still receiving and lack of most staff being back on site, we are unable to provide the usual collection/delivery service.

The mailroom will be open Monday to Friday 08:30-16:30 (excluding public holidays and University closure days)

Outgoing mail is processed on Tuesdays, Wednesdays and Thursdays only.

There are various options available to everyone, for collection and delivery of mail/parcels.

In the first instance, if you would like to find out if you or your department/college have any post, please email mailroom@exeter.ac.uk

Click & Collect/Drop (C&C)

https://spa.exeter.ac.uk/chronos/cc/ (click the green button)

Move it request

https://www.exeter.ac.uk/campushelp/porterage/moveitrequest/  (Select the earliest date the calendar allows. Your request will be booked in for the first available date, unless you state a specific date/time)

  1. Collection and drop off on campus (C&C)
    This is the preferred option. Please book a time slot using the C&C link above to collect from us or drop off mail to us.
  2. Delivery/collection (on campus)
    If you are on campus, but unable to use C&C, please complete a ‘move it’ request form using the link above.
  3. Delivery/collection (off campus less than 5 miles)
    If you are still working from home, and live within 5 miles, we would ask that you book via C&C and come to site. If this is not practical, please use the ‘move it’ request form. We will deliver to and collect directly from your home.
  4. Delivery/collection (off campus more than 5 miles)
    Please email mailroom@exeter.ac.uk providing your home address. Items will be sent to you either by Royal Mail or ParcelForce. We can also provide remote collection from your home address back to campus, or onwards for standard mail/parcel items. Please contact us for more details.

St Lukes

Refer to points 1-4, however we will be visiting the Facilities Assistants (Porters) lodge, at 12:00 each day to collect any outbound mail and drop off any requested mail.

Penryn/Truro Intercampus Courier

This service is still running, which at the moment is on a Wednesday only (unlessdemand increases). Items need to be with us the day before to ensure they are collected. For all items that are not standard mail or small parcels, please complete a ‘move it’ request form.

Magazines

Please note that magazines are currently being held separately to the rest of the mail and parcels. Due to volume of these alone (500kg +), we have done this to prioritise letters and parcels. Where possible please amend your subscriptions to your home address. For the magazines that we currently have, we ask that you claim them by Friday 30th October. All magazines not claimed after this date will be taken for recycling.
We hope you understand the need for this decision.

Full details of our outbound services will be added to this page soon. In the meantime please use the contact details below for more information.
Email:- mailroom@exeter.ac.uk
Tel. 01392 72(2041)


University of Exeter
Central Mailroom
The Old Library
Prince of Wales Road
Exeter
EX4 4SB