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Staff - What you need to know and do before you come to campus

Please do not return to campus unless authorised to do so by your line manager or supervisor

As we plan for a return to campus working, we want to reassure you that we’ve put robust measures in place across all our campuses to ensure our teaching, study and social spaces are COVID-19 secure for colleagues and students.

We’ll be delivering blended learning through a mixture of in-person and online teaching sessions and considerable planning and preparation has gone in to ensuring that in-person teaching can be delivered on our campuses in a COVID-19 secure way.

A proportion of our professional services colleagues will also be returning to our campuses to support our students and academic colleagues and these services will all be run in line with COVID-19 safety guidelines.

We’re recommending that our students only come onto campus when they have scheduled in-person teaching sessions in their timetable, scheduled time in the lab or other specialist research facility, or when they have pre-booked a study space or other pre-arranged activity such as a sport or society. This is so we can manage the capacity levels on each of our campuses to ensure we are operating in a COVID-19 secure way. However, those students living in University accommodation on our campuses can use our outside spaces and catering facilities should they wish to do so.

We want to ensure we can support you to feel safe when you do physically return to work, that you are aware of the support that is available, and that you are aware of what you need to do before you return to work on our campuses.

To do this, we’re asking all colleagues to complete the information shown in the 'What you must do before coming to campus’ section below. Please also ensure you have read all the information on this webpage.

Section 1 - What you must do before you come to campus | What managers must do | What senior managers must do | 

Section 2 - The safety measures in place | Section 3 - Teaching safely on campus | Section 4 - Our campus facilities and support | 

Section 5 - Managing changes in government alert levels and managing outbreaks | Section 6 - Further information |

Section 1 - What you MUST do before / when you come to campus for the first time

Please ensure you have completed all of the relevant tasks below before you come to campus.

Before you come to campus everyone must:

We understand individuals may be affected by COVID-19 in different ways and there may be some people who are more vulnerable than others to this infection. Before coming to campus you must complete the COVID-19 Age Individual Vulnerability Risk Assessment and share your ‘COVID-19 age’ with your line manager.

If you have a High or Very High COVID-19 age or have answered 'yes' to any of the health questions please also complete the COVID-19 Personal Risk Assessment.

Please ensure you read the 'My safe return to Campus' working guidance before you complete the COVID-19 age Individual Vulnerability Assessment tool.

» COVID-19 age and Personal Risk Assessment information

Before coming to campus you must take half an hour to complete our mandatory online training course – 'Introduction to your Covid-19 Secure Workplace mandatory training'. Information on how to access this course can be found in our useful 'how to' document.

Please read our ‘Returning to Campus Guide’ and watch 'Our commitment to your safety' video (shown below) so you can see what’s been done to make your workplace safe for your return.

Colleges will coordinate the distribution of safety items (3 x face coverings and a thermometer) to all members of their College and will let you know how the items will be distributed.

Professional services colleagues will be able to collect their safety items from their local team, Business Managers, Executive Assistants and/or unit coordinators – they will also let you know how the items will be distributed.

If you teach, please see point 3.2 below about picking up your safe teaching items.

Managers must also:

Managers should ask everyone in their teams to complete the COVID-19 age individual vulnerability risk assessment as soon as possible in preparation for on campus working. Team members should inform managers of their COVID-19 age but they do not need to explain how this has been calculated. Some colleagues are at a higher risk from COVID-19 infection. This may be because of medical conditions or vulnerability because of ethnicity, age, or pregnancy or other personal circumstances.

Colleagues may also have a number of different challenges such as new or changed childcare arrangements, caring requirements, new or existing mental ill-health or a personal medical condition. It is important not to make assumptions about any members of your team or their circumstances. If concerns are raised with you by a team member, then you should, in line with the University's dignity and respect policy, have a discussion with them about their concerns, understand their situation and discuss with them any additional support that may be available.
This may include: –

If you are a manager you you can also complete the 45 minute online course entitled: Supportive Conversations for Managers.

In addition to this, managers will need to take 20 minutes to read our 'Managers guide to COVID 19 workplace risk assessment' information which outlines what they need to know about bringing their teams back on to campus.

Please also ensure your team members are aware of the support that’s available to them if they’re feeling worried. Our Staff Wellbeing Services have a number of tools that can help, and every colleague has access to the Pro-Counselling service, which we would encourage them to use if they need to.

Please ensure you carry out local inductions giving specific information on the workplaces your team members will be working in. Your local induction can be delivered via Teams, or you can provide written or Powerpoint information for everyone to read, or you can talk colleagues through the details individually during one to one meetings.

Further information and a local induction guide are available on our webpages.

Unless current guidelines change, our academics are able to start to use their office spaces should they wish to do so and further details of the steps individuals and departments need to take can be found in section 3.5 – this includes information on how to set up a rota for shared office spaces.

The same steps needs to be taken by individuals and departments working in professional services – and these are outlined below for your information, please go through these steps with your teams.

Before team members return to work on campus they will need to:

  • Confirm their building has been signed off as COVID-19 secure
  • Complete the COVID-19 age vulnerability risk assessment and follow the induction training on LearnUpon – if no concerns are raised as part of the risk assessment they will be able to return to campus
  • Inform their Service Director that they are intending to start using their work space

Please note that at this stage, COVID-19 secure buildings will only be open 8am to 8pm Monday to Friday and will be closed outside of these hours.

Individual Office Space

If team members have their own office, please make sure they work in the office with their door closed and encourage fresh air by opening a window.

Shared Space

If they work in a shared space please work with them to create a rota system with their colleagues to ensure that only the maximum number of people allowed are in that space at any one time, that use of desks is managed in a socially distanced way and that desks are regularly cleaned. Building Restart Co-ordinators can advise on maximum occupancy, optimal ventilation and use of shared facilities such as kitchens. We recommend that Departments or areas create a simple spreadsheet on SharePoint or in a similar booking system such as ClusterMarket in order to facilitate bookings but also to locate and alert individuals under Track and Trace should it be needed. 


It’s also important that colleagues stay in their work space whilst at work.

Shared Desks

If team members share a desk with another person, they must clean the desk and any other touch points (phones / screens etc) before and after use and keep a record via the booking system of who has used the space and on what day.

For help with setting up a rota and obtaining cleaning supplies please contact Building Restart Co-ordinators.

Face to Face meetings

This return to offices and work areas, is for desk work only. Please ask your teams not to hold any face to face meetings, and continue to hold these online.

SafeZone

You can also use SafeZone to confirm to use when you are working on campus.

Senior managers must also:

This training provides a general overview of the relevant points for Senior Managers across the University, to develop an understanding of their role and responsibilities in relation to: Prevention (mitigation measures in place and training requirements prior to arriving on campus); Test and Trace (if a member of the team develops symptoms); and Containment (if we have another lockdown). The training provides Senior Managers with the tools they need to bring colleagues safely back to our campuses.

You can see the slides online: COVID-19 action card training for managers and watch a recording of the training below. 

COVID-19 Student Symptom action cardCOVID-19 Action Card: Prevention at work  and what to do if a student has symptoms: COVID-19 Student Symptom action card

Section 2 - The safety measures we have in place

When on campus you need to follow:

As you will see when you read our ‘Returning to Campus Guide there are a number of measures in place to ensure the safety of our colleagues and students. These include:

  • COVID-secure buildings
  • Enhanced cleaning
  • One-way systems and displayed guidance on social distancing
  • Reduced occupancy in rooms, including teaching rooms and study spaces
  • Supporting robust hand hygiene with plenty of hand sanitiser points
  • Implementing booking systems for resources to optimise safe access and availability
  • Provision of three re-useable face coverings and a digital thermometer to each member of staff and every student
  • A Rapid Response Hub set up for all staff and students to contact if they have any symptoms, however mild.
  • Support for students who are ill to self-isolate in their own accommodation – whether that be University or private accommodation

In addition to this, we will have a friendly team called ‘Here to Help’ who will be available to help guide you around campus and answer any queries you might have. Please treat them respectfully and follow any instructions they might have on the safe use of the spaces.

Throughout lockdown and during our work to reopen our campuses, the Facilities Management team in Exeter, and the Facilities Operations team in Penryn, have remained on site to deep clean and prepare our buildings for the safe return of colleagues and students. Our cleaning strategy matrix provides additional details of the cleaning support being delivered in Exeter. Penryn colleagues can also view our Cleaning Services frequently asked questions - Penryn.

Current evidence suggests that younger people are less likely to develop recognisable symptoms of COVID-19. It therefore remains vitally important for colleagues and students alike to:

  • Continue to wear a face covering
  • Keep hands clean
  • Keep a safe distance from other

Following an increasing trend in the COVID-19 infection rate, the Government has now also imposed the Rule of Six concerning face-to-face social gatherings. Without taking all of these protective steps, you may unknowingly pass the virus onto others, including those that are much more susceptible.

All colleagues and students need to take collective responsibility and work together to play our part in preventing the spread of any COVID-19 infection. Doing so, we will protect ourselves, our family and friends, university colleagues and students and play our role in keeping our local community as safe as we can. Keeping our community safe in this way is especially good to maintain given that currently the rate of infection in the South West remains lower than most other parts of the country. Let’s help keep it way that way as without continuing to follow the guidance it can soon change and potentially place further regional restrictions on us all.

In line with government guidance, face coverings are mandatory in places such as shops, libraries and public transport both on campus and in the City. All colleagues and students are expected to wear a face covering while on campus. This includes inside all buildings, marquees and outside areas where you’re likely to come into contact with people outside of your household.

You must wear a face covering when inside University buildings – this includes wearing a face covering when in one of our marquees during the day (unless you are eating at the time) and when queuing at a catering outlet. 

You do not have to wear a face covering when eating/drinking in a catering outlet and you do not have to wear a face covering outside unless you are unable to socially distance or you wish to do so.

There are selected areas where face coverings are not required. However, the choice as to whether you wish to continue to wear them remains yours. Consideration should be made to wearing face coverings regarding:

Staff in individual offices
Occupants of shared office spaces are expected to wear face coverings unless spaced 2m apart with this distance capable of being maintained at all times. You don’t need to wear a face covering if you’re in an individual office. But you are expected to do so if you’re moving around your building or wider campus.

Frontline student service staff
Those working in areas such as hubs and information points, do not need to wear face coverings if your service desk is fitted with a transparent screen. However, you can choose to wear a face covering in addition to using the screen if you feel more comfortable with this. Where a screen is not in place, you are expected to wear a face covering or visor.

Teaching academics
Teaching colleagues will have access to a face visor and face coverings. These must be worn if you move outside of your marked 2m safe teaching zone or if you feel it’s likely that students may come within 2m. You can ask students to wear a face covering.

Colleagues in third party / host employer premises such as the NHS, should follow local policy. If you have any concerns, please discuss with your line manager / supervisor.

Some members of our University community are exempt from wearing face coverings. The reason may not always be obvious however, whilst not being a requirement, these members can request exemption cards or badges to highlight their exemption. Obviously, whilst we should all strive to respect everyone’s privacy.

It’s also important for us all to ensure members of our community that should be wearing face coverings are doing so. On occasions where someone is not wearing a face covering and there is no indication they have an exemption, we are therefore asking colleagues and student alike to appropriately and with empathy, point out the need to be wearing a face covering where they are. Taking collective responsibility, will help play a role in quickly establishing the correct use of face coverings, establish this as a social norm and keep the University and wider community safe.

Exemption cards and badges available for colleagues and students who choose to use one (lanyards will be available shortly) and these are available from:

· University Main Reception, Streatham Campus
· Info@St Luke’s
· Cornwall: Glasney lodge for students, ESI reception for staff
· Our campus Here2Help team (Exeter) and Marshalls (Cornwall)

“Please give me space” cards and badges are also available at the above locations.

To keep all of us safe we will continue to monitor the national picture and review face covering policy each week and will communicate any changes.

Support from our Rapid Response Hub

The Rapid Response Hub can provide a COVID-19 test for you, but only if you have COVID-19 symptoms (ie a new persistent cough, a high temperature, loss of taste and smell). People who have a slight cough or a runny nose are not eligible. You must contact the Hub (in Exeter or Cornwall) by email with your name, address, phone number and your symptoms.

Anyone with symptoms who requests a test must self-isolate immediately by law. If there is high demand at the Hub you can also request a test via the NHS national test scheme.

If your test is positive you’re required by law to continue your self-isolation for at least 10 days. The Rapid Response Hub will contact you to make sure you’re ok and ensure you have the support you need. They’ll identify who else is in your household as they will also be required to self-isolate for 14 days. Public Health officials will then get in touch to identify any “close contacts” who live outside of your household.

A close ‘contact’ is a person who’s been close to someone who has tested positive for COVID-19 anytime from 2 days before the person was symptomatic up to 7 days from the onset of symptoms (this is when they are infectious to others). This could be a person who:

  • spends significant time in the same household
  • is a sexual partner
  • has had face-to-face contact (within one metre), including:
    • being coughed on
    • having skin-to-skin physical contact, or
    • contact within one metre for one minute
  • has been within 2 metres of someone who has tested positive for COVID-19 for more than 15 minutes
  • has travelled with them in a small vehicle, or in a large vehicle or plane

If you are identified as a close contact by someone who’s tested positive, you are required by law to self-isolate for 14 days from the last contact you had with the person who tested positive. Public Health officials will also contact you. As you will be in isolation you are not eligible for a test yourself unless you develop symptoms. You should continue to wear your face covering (FACE), wash your hands (HANDS) and keep a safe distance (SPACE).

If you know someone who is a close contact of someone who has had a positive test you are not eligible for a test yourself but if you are worried, we recommend that you self-isolate for several days, since that will help the community greatly.

We all want to do our very best to prevent the ongoing spread of any virus in our community. If you have any COVID-19 symptoms please contact the Rapid Response Hub:

Contact details of the Rapid Response hub for Exeter colleagues – email: rapidresponsehub@exeter.ac.uk

Contact details of the Rapid Response hub for Cornwall colleagues – email: rapidresponse@fxplus.ac.uk

More information on the Rapid Response Hub can be found on their dedicated webpages.

We’ve recently purchased SafeZone, an online app, that helps us to help you whilst on campus if you request it. The app is available for all colleagues and students to download and sign into if they wish. In the event of an emergency, we’ll be able to keep you updated, via text messages, should you need to be aware of any vital location-based information. Once installed if you press Emergency, Help or First aid, your location will be sent to relevant staff on campus and allows us to keep you updated, via text messages, and relevant information relating to your emergency.

To download the app please go to: www.safezoneapp.com and follow the instructions for your device. You will need to register with your University of Exeter email address and review the permissions for the app to enable the app to be aware of your location, by using the transmitting signals on your phone. You should also allow push notifications, to enable the University to communicate with you if you raise an emergency alert. You can read more information about the SafeZone app online.

In addition to the existing University-wide COVID-19 secure measures we have in place, we’re asking all colleagues, students and visitors coming to campus to support any Public Health England tracing requirements through the use of a simple logging in/out system.

To do this we will be asking everyone attending our Exeter campuses for the activities below to complete a short online form. A QR code, and an alternative web address, will be on display in locations across campuses, which you will need to scan or input on arrival. You will then be given the link to complete the short form, when you are:

  • Attending a lecture/seminar
  • Using a catering outlet
  • Participating in/spectating a sporting event
  • Attending a Guild/Union society event
  • Attending a faith event
  • Visiting a museum / collection
  • Using University transport

We also have similar systems set up on our Cornwall campus and will be asking colleagues, students and visitors to follow local procedures and use the QR code/website to log in/out, where necessary.

The details collected will be used to support tracing if required in the event of a case/outbreak of COVID-19.

The information we collect will be stored securely for 21 days, in line with data protection laws, and will not be shared with anyone else other than NHS Test and Trace. We will also not use your data for anything else.

Please remember that: so we can manage the capacity levels on each of our campuses to ensure we are operating in a COVID-19 secure way, we’re recommending students only come onto campus when they have scheduled in-person teaching sessions, scheduled time in the lab or other specialist research facility, a pre-booked a study space or other pre-arranged activity such as a sport or society. Colleagues should not come to campus unless authorised to do so by their line manager or supervisor.

 

The health and safety of our colleagues is paramount and to support this as we head into winter we’ve purchased flu vaccinations for all colleagues who are not eligible for a flu jab from the NHS. This University flu jab scheme will go live shortly and colleagues will be able to download a voucher from the Occupational Health webpages behind SSO. The voucher will enable you to have your flu jab at a time and place convenient to you and location details and options will be available online. The flu jab scheme will be open for a month initially and we hope staff will take the opportunity to have a flu jab early in the season to reduce the chance of catching it.

Section 3 - Teaching safely on campus

When you return to teach on campus you need to:

Providing a safe working environment for colleagues and students is our highest priority, and we’ve been working closely with teaching staff to develop our framework for COVID-19 secure teaching.

In addition to the wider safety measures put in place to support a safe return to campus working, we’ve now finalised our On-Campus Education Principles [pdf] to govern all on-campus teaching, along with our Safe Teaching Guidance [pdf]. There is also a Safe Teaching Guidance Summary [pdf].

The Safe Teaching Guidance contains detailed safety guidance for how to teach in each of our seven main teaching spaces: from small teaching spaces to large lectures and from science and technology labs to drama studios.

The aim is to ensure you feel fully equipped and confident to teach safely, and know how to deal with any potential issues.

We’ve broken the guidance down into step-by-step checklists for each of the seven teaching spaces. These outline the actions to take before your session starts, during your session, and at the end of your session – as well as what to do if anything goes wrong. You can download these checklists by clicking on the links below:

We’ve also created a short slide deck on COVID Behaviours for you to go through with your students at the start of each teaching session.

The Location Logging Guidance outlines how students should use QR code scanning in classrooms on Exeter campuses to allow the University to collect contact details to support NHS Test and Trace. A similar QR code scanning process is in place at Penryn.

The University will use the details supplied to get in touch with campus users if an outbreak is identified, to help us to break the chain in transmission and keep infection rates at bay. The information we collect will be used solely for the purpose of contact tracing and be stored securely for 21 days, in line with data protection laws. It will not be shared with anyone else other than NHS Test and Trace.

Safe teaching items have been available for collection by teaching staff from each campus since 7 September prior to the start of term. The last day to collect these packs from central distribution points was Friday 18 September. After this, distribution of these packs has been managed by each college. If you haven’t yet picked yours up please look out for information that should have come from your college. 

Colleges will coordinate the distribution of safety items (3 x face coverings and a thermometer) to all members of their College and will let you know how the items will be distributed.

Professional services colleagues will be able to collect their safety items from their local team, Business Managers, Executive Assistants and/or unit coordinators – they will also let you know how the items will be distributed.

Seminar Room A in the LSI Building (Streatham Campus) and LT5 in the Peter Lanyon Building (Penryn Campus) are now available for academic colleagues who need to make essential recordings of teaching material for this academic year.

Timeslots are available to book using the online form. An overview of the COVID-19 secure measures in place within these buildings is included within the booking form. Contact details for any on-site queries will also be provided.

Unless current guidelines change, academic colleagues across all of our campuses, are able to utilise their normal office and work space should they wish, providing the building is COVID-19 secure.

This is part of our phased return to campus which we hope will help those who wish to return to campus for research activities or to deliver remote teaching sessions. Guidance on delivering remote teaching is available via the Enhancement HUB. Resuming the use of office or desk spaces is optional so please continue working remotely outside of face to face teaching sessions if you prefer.
If you would like to start using your office or desk space you need to:

Please note that at this stage, COVID-19 secure buildings will only be open 8am to 8pm Monday to Friday and will be closed outside of these hours.

Individual Office Space

If you have your own office, please work in the office with your door closed and encourage fresh air by opening a window.

Shared Space

If you work in a shared space, discuss with your line managers how you will create a rota system with your colleagues to ensure that only the maximum number of people allowed are in that space at any one time, that use of desks is managed in a socially distanced way and that desks are regularly cleaned. Building Restart Co-ordinators can advise on maximum occupancy, optimal ventilation and use of shared facilities such as kitchens. We recommend that Departments or areas create a simple spreadsheet on SharePoint or in a similar booking system such as ClusterMarket in order to facilitate bookings but also to locate and alert individuals under Track and Trace should it be needed. Please stay in your work space whilst at work.

Communications to PGR students returning to offices will follow shortly, so please do take their needs into consideration when creating rotas.

Shared Desks

If you are sharing a desk with another person, you must clean the desk and any other touch points (phones / screens etc) before and after use and keep a record via the booking system of who has used the space and on what day.

For help with setting up a rota and obtaining cleaning supplies please contact Building Restart Co-ordinators.

SafeZone

You can also use SafeZone to confirm to use when you are working on campus.

The Safe Community Charter: Taking responsibility for keeping our community safe

This is a challenging time for our University, our colleagues, students and the communities we live and work in. We must work together and each take personal responsibility for keeping each other safe. We have asked all students to abide by our ‘Safe Community Charter’ which sets out the personal commitments we must all make, alongside the University’s commitment to managing the risk presented to us all by COVID-19.

Please read the Exeter campuses and Cornwall campuses Safe Community Charters below:

Section 4 - Our campus facilities and how to access support

When on campus you need to know:

Exeter parking

Due to the COVID-19 pandemic parking charges through salary deduction and payment at parking meters were suspended in March and, because many colleagues are still working from home, we’ve taken the decision to delay the re-introduction of staff parking charges on our Exeter campuses until 2 January 2021.

To support colleagues who do not meet the eligibility criteria for a parking permit, and where access onto either Exeter campus is challenging via public transport, a Temporary Authority to Park permit can be requested and will be valid between the 21 September and 31 December 2020. It will only be valid for one car and can be requested on a first come, first served basis - dependent on available parking spaces. To request a Temporary Authority to Park permit please email: carparking@exeter.ac.uk

To gauge future demand on parking, each member of staff who has a parking permit will be written to ascertain their future expectations on what their working pattern will be i.e. potentially moving away from an annual permit to an Authority to Park permit.

All permits will need to be displayed within the vehicle and all colleagues must park within a designated parking bay. Parking Attendants will be on both Exeter campuses enforcing correct parking behaviours.
We expect fewer colleagues will be driving to campus at the same time and therefore do not anticipate demand for parking spaces to exceed supply. We’re also looking at options for increased showers and storage for those who would like to walk or cycle.

Penryn parking

At Penryn Campus parking charges through salary deduction and payment on exit were suspended in March. The 2020/21 car parking policy came into operation on 1 September and parking charges have been reinstated. The Car Park Permit Portal is now open for applications for the new Academic Year. Please refer to the policy to check eligibility criteria, permit pricing, daily parking charges and other parking-related information.

Car Park A and Glasney permits are no longer available; all staff will be required to park in the main car parks beyond the barriers. All permits will be processed electronically and no physical permits will be provided. For any questions or concerns, please contact: carparking@fxplus.ac.uk.

Public transport - Devon and Cornwall

Face coverings must be worn on public transport. In Cornwall, First Bus will be increasing the frequency of its service at peak times. Please check the timetable for details. In Exeter, the Stagecoach D bus has been re-branded as the Uni bus with a significantly enhanced frequency – the new timetable can be viewed on the Stagecoach website. The St David’s train station shuttle service is in operation; please visit the Transport website for more information on buses and shuttle buses.

We will have ‘Here to Help’ colleagues available on campus to answer your queries and help direct and support you around buildings in a COVID-19 secure way. You’ll find these colleagues in teaching buildings, near study spaces, in and around marquees and in other potentially busy areas.

Here to Help colleagues will be a first point of contact to advise students on where to find services, advise on capacity of areas, cleaning practices and signpost students to digital and telephone help services. The friendly and approachable Here to Help team will have a presence on campus throughout the teaching day from 0800 – 1830hrs, up to 2000hrs to support the Forum study spaces.

If you have any questions then please contact the team via email: HeretoHelp@exeter.ac.uk.

If you would like to volunteer to join the 'Here to Help' team please complete our online form.

We’re recommending that students only come onto campus when they have scheduled in person teaching sessions in their timetable, or when they have pre-booked a study space or other pre-arranged activity i.e. a sporting or society activity. Please note, students living in University accommodation on our campuses can use our outside spaces and catering facilities should they wish to do so.

Our students will be able to access our student support services remotely; online or via telephone. Remote access is the most direct way for students to access services whilst there is social distancing in place. Below are details of how our some of our specific student services will run:

  • Student services – we will continue to provide student services where possible online or via telephone, given social distancing this will be the quickest way for students to get in touch. There will also be a range of in person services on campus. For example SID and Hub services for students will be available online, via phone and in person.

  • Our libraries will be open for borrowing and study, support services will be on a digital-first basis with some in-person support on campus.

  • General access study spaces – capacities will be significantly reduced in these spaces to allow for social distancing, there will be cleaning guidelines in place and a booking system. Our study spaces will have set opening hours to manage capacity.

  • We are asking students to bring their own computer or device given that teaching and learning will be both online and in person. The number of computer study spaces on campus will be significantly reduced due to social distancing but also to enable good cleaning practices and maximising overall study space numbers. There is new provision in the University's Success for All Fund for students who find this financially difficult.

More details about the support available to students are available on thes student webpages.

To increase the amount of space on our campuses, we’re erecting heated marquees with a mixture of standing and sitting space – all marquees will have access to Wifi and some power outlets. Details of where the marquees will be located are provided below:

Penryn

Seven marquees will be distributed across our three campus ‘COVID-19 Secure Zones’, and these zones will also have additional toilets and handwashing facilities.

St Luke’s

There will be two marquees located on the quad. 

Streatham

There are marquees in The Ram quad, the Forum Piazza outside the Great Hall, and outside Queen’s, Streatham Court and XFi/Building One.

To help reduce touch points on our campuses, and reduce the risk of infection, we’re introducing ‘cashless’ systems in all University operated catering and shopping facilities at our Exeter and Cornwall campuses as of September. We will be supporting card and/or contactless payments and anticipate this arrangement is likely to continue for the foreseeable future. We will continue to work collaboratively with key groups and individuals to determine a long term solution that will provide a better experience for our services and customers.

Please find below the details of when buildings across our campuses will be open.

Please note: we’re recommending that students only come onto campus when they have scheduled face to face teaching sessions in their timetable, scheduled time in the lab or other specialist research facility, or when they have pre-booked a study space or other pre-arranged activity such as a sport or society.

Opening Hours - Exeter Campuses

Monday – Friday

  • Teaching Buildings (Streatham and St Luke’s) 08.00 – 19.00
  • Libraries (Streatham and St Luke’s) 08.00 – 20.00
  • The Forum (Streatham) 07.00 – 22.00
  • The Ram Bar (Streatham) 10.00 – 23.00
  • Sports Centre (Streatham) 06.00 – 22.00

Saturday and Sunday

  • Teaching Buildings (Streatham and St Luke’s) – closed
  • Libraries (Streatham and St Luke’s) – closed
  • The Forum (Streatham) 07.00 – 22.00
  • The Ram Bar (Streatham) 12.00 – 23.00
  • Sports Centre (Streatham) 08.00 – 20.00 (22.00 on Sunday)

Opening Hours - Penyrn

Monday – Friday

  • Timetabled teaching spaces – 09:00-18:00
  • Library – 24/7
  • Shop 08.00 – 20.00
  • Lower Stannery 08.30 – 19.00
  • Sports Centre - 06:30 - 22:00

Saturday and Sunday

  • Timetabled teaching spaces – closed
  • Library – 24/7
  • Shop - Saturday 10.00 – 18.00, Sunday 11.00 – 17.00
  • Lower Stannery – closed
  • Sports Centre - 08:00-18:00

The phased reopening of our sports facilities began on Monday 10 August, with the Russell Seal Fitness Centre on Streatham Campus and the gym and studio at Penryn. Other facilities at Streatham Sports Park and the outdoor facilities at Topsham reopened on Monday 24 August. The Penryn Sports Hall will open on Monday 14 September and will be available for bookings and programmed activities.

All facilities will be available on a pre-booking basis only and there are limitations on class numbers and numbers in the gym. We hope to introduce walk-in bookings once it is safe to do so later in Term One. All gym sessions and fitness classes must be pre booked via our online system.

For staff membership, payments will not restart until Friday 25 September. In recognition that colleagues may have changed working patterns on campus, a discount will be given on monthly prices until the end of Term 1 or staff can continue to freeze their memberships until Christmas.

St Luke’s Sports Centre reopened on 14 September. Due to challenges around changing facilities and flow around the building, swimming pool users will be asked to come ‘beach ready’ and for morning lane swimming, customers will only be able to use the changing rooms on leaving the pool. For other users of the building there will be only access to toilet facilities. A booking system will be in operation for all activities within the centre. 

You will find up to date information on the sports websites – Exeter sports facilities and the Penryn Sports Centre.

Once buildings have been declared COVID-Secure and entry permitted, all employees coming back onto Penryn Campus will need to update their ID Cards to access buildings. You can do this by finding one of the outdoor SALTO pads, which are located:

  • Outside the Shop
  • Outside the Exchange building
  • Glasney Lodge Side Door (Near Koofi)
  • CSM Museum Entrance
  • ESI Entrance

To update your card, hold it onto the pad for 20 seconds; you should then have the same level of access that you previously had. Please report any issues to Security Services at IDCards@fxplus.ac.uk and the team will endeavour to fix the problem as quickly as possible.

Section 5 - Managing changes in Government alert levels and managing outbreaks

Information you will want to be aware of:

Over the summer we mapped out what our teaching, learning, research, and many other activities will look like by each of the five government COVID-19 alert levels.

We’ve updated our response to alert level 4 so this now takes account of the recent government announcements, and the latest Department for Education guidance (10 September 2020) which defines a number of Tiers which universities should use to guide their approach when managing the operation of Higher Education Institutions during the pandemic.

Although the government announced on 22 September that the national alert level would rise to alert level 4, they also designated university teaching as ‘essential’ and set a clear expectation that universities would continue to deliver blended degree programmes.

Accordingly, we have updated our Impact on university activities/services at government alert level 4 (staff information) and we will continue to review this on a weekly basis.

We are awaiting further detailed guidance from the Department for Education and will review and update our guidance on the impact of all alert levels as soon as we can.

If you have any questions please do discuss these with your line manager in the first instance.

We have robust plans in place in the event of cases of COVID-19 occurring within the University community. Procedures have been developed jointly with the Devon County Council (DCC), Cornwall Council, Public Health Team, following national guidance and legislation. These set out how DCC, Public Health England (PHE) and the University will work together. A joint exercise to test these procedures was successfully completed in August 2020.

We also have a specific Outbreak Management Plans for our Exeter and Cornwall campuses, setting out how we will work together to respond to a case, cluster or outbreak of cases and deliver any actions agreed with PHE and DCC to ensure all appropriate measures are taken efficiently and effectively. An Outbreak Management Team will meet daily to monitor the current COVID-19 security situation. We will continue to work collaboratively with our key partners including the Councils, and the Public Health England Local Health Protection Team to ensure intelligence is shared to inform local action.

Section 6 - Further information

Information you may find helpful:

The University’s senior team is working with trade unions (UCU, Unite and Unison) and the Students’ Union in Cornwall and the Students’ Guild in Exeter to support the plans to return to campus. Each union is represented on the Campus Restart project group so that representatives are able to contribute to the steps we are taking to ensure all possible measures are in place to make a return to campus as safe as possible for our colleagues, students and visitors. Trade unions have issued a joint statement online. For information on the campus trade unions see our webpages or contact UCU, Unite or Unison.

Alongside our work to restart campus activities, we have been maintaining our Environment and Climate Emergency commitment and building a ‘Green Recovery’ programme to ensure a stronger green commitment going forward. This programme sets out key initiatives to help us all progress positive action – this includes reducing the impact of our travel and printing, supporting home working and building Climate Literacy into our training offer for all students and colleagues. Work is also underway to eliminate non-recyclable plastics on our campuses, which will coincide with the issuing of free reusable mugs to all students and colleagues.

In addition to this work, we’ve also produced a new Climate Companion Pack for students. This will support and encourage new and returning students to consider the impact of their actions and how they can take part in supporting the Environment and Climate Emergency. The companion pack includes details of our action so far, our targets and next steps as part of a Green Recovery; as well as information on how they can understand their own carbon footprint and get involved in action on our campuses. It will also provide offers and opportunities to join the Green Rewards programme, which is launching to colleagues and students in September. This launch follows a successful trial over the summer which saw 200+ colleagues’ record nearly 5,000 positive actions resulting in a saving of over 4,500 kg CO2.

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