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Staff - What you need to know and do before you come to campus





Planning is underway to enable the return of more colleagues to on-campus working, this will be managed carefully to ensure everyone is protected and remains safe.

Managers - please read our dedicated guidance for managers for information and actions.

Staff - Please read the information below carefully and undertake any actions required. 

Section 1 - What you MUST do before / when you come to campus for the first time

We understand individuals may be affected by COVID-19 in different ways and there may be some people who are more vulnerable than others to this infection. Before coming to campus you must complete the COVID-19 Age Individual Vulnerability Risk Assessment and share your ‘COVID-19 age’ with your line manager.

If you have a High or Very High COVID-19 age or have answered 'yes' to any of the health questions please also complete the COVID-19 Personal Risk Assessment.

Please ensure you read the 'My safe return to Campus' working guidance before you complete the COVID-19 age Individual Vulnerability Assessment tool.

» COVID-19 age and Personal Risk Assessment information

Stay at home, self-isolate and request a test

You can book a HALO/PCR COVID-19 test via our Rapid Response Hub, find out more on our dedicated Rapid Response Hub webpages



It continues to be vitally important that everyone gets tested twice a week, every week, to help protect our University community. It’s fast and easy.

We have test centres across our campuses where you can continue to get tested and we now have a number of locatiosn where you can collect an LFD home test kit to test yourself regularly at home. Locations and opening times are available on our website.

More information on regular testing can be found on our dedicated testing webpages

If you are travelling overseas either to or from the University, you must read the international travel guidance on testing and quarantine - everything you need to know can be found on our international travel webpage

We have created a Digital Health checklist to help you if you are returning to campus to work. As the date of return will vary across each team, please ensure you follow the guidance outlined by the University and your line manager.

The Digital Hub was here to help you when you started working from home - we are here for you when you start working on campus again.

Find the detailed checklist on The Digital Hub.


Section 2 - The safety measures we have in place

A number of measures remain in place on our campuses to ensure the safety of our colleagues and students. These include:

  • Enhanced cleaning
  • Supporting robust hand hygiene with plenty of hand sanitiser points
  • Ventilation signage in buildings and prompts to open windows where natural ventilation in encouraged.
  • Booking systems for some study spaces to optimise safe access and availability
  • Availability of face coverings at a number of locations on our campuses
  • Campus test centres and the ability to collect home test kits
  • A Rapid Response Hub set up for all staff and students to contact if they have any symptoms, however mild.
  • Support for students who are ill to self-isolate in their own accommodation – whether that be University or private accommodation

In addition to this, we have a friendly ‘Here to Help’ team who will be available to help guide you around campus and answer any queries you might have. Look out for them in the blue t-shirts. Please treat them respectfully and follow any instructions they might have on the safe use of the spaces.

Our cleaning strategy matrix provides additional details of the cleaning support being delivered in Exeter. Penryn colleagues can also view our Cleaning service frequently asked questions - Penryn.

Face coverings will no longer be required in outdoor areas. However the University has a strong expectation that students and colleagues will continue to wear face-coverings in shared indoor spaces to lower the risk of COVID-19 transmission.

Government guidance is that face coverings remain mandatory in healthcare settings. This will apply to colleagues and students using our RILD building and other hospital sites in Cornwall and Exeter. Please also be mindful that there may be different guidance in place if you are in a shared setting, such as an NHS building.

Please also remember and be sensitive to the fact that some members of our community are unable to wear face coverings.

If you have COVID-19 symptoms and you are travelling to one of our test sites to take a test, you must wear a face covering at all times, keep a safe distance from others, use sanitiser gel on your hands and avoid touching surfaces.

In summary, guidance is as follows:

  • All persons are strongly recommended to wear a face covering inside the buildings.
  • There is a strong expectation that we will continue to wear face coverings where we cannot keep a safe distance from others.
  • If you are in an individual office you do not need to wear a face covering  but you are strongly recommended to do so if you’re moving around your building or wider campus.
  • You are asked to test yourself before coming to work as this is another useful way to control infection and protect others
  • Face coverings will continue to be made available to all staff, students and visitors  from the face covering stations. Transparent face coverings and visors are also available from University receptions.
  • Some tasks, based on the local risk assessment, may require staff who will be required to work in very close proximity to other staff, students or members of the public, to continue to wear a face covering for the time being. 
  • In the event of a change in government policy or local outbreaks requiring public health intervention, at the request of a competent body, all staff, students and visitors will be required to wear face coverings if requested, unless exempt.

Face coverings remain available from a number of locations on our campuses

Some members of our University community are exempt from wearing face coverings. The reason may not always be obvious however, whilst not being a requirement, these members can request exemption cards or badges to highlight their exemption. Obviously, whilst we should all strive to respect everyone’s privacy.

Exemption cards, lanyards and badges, and 'Give me space' badges are available from all home test kit collection points


SafeZone is an online app that helps us to help you whilst on campus, if you request it. The app is available for all colleagues and students to download and sign into if they wish.

In the event of an emergency, we’ll be able to keep you updated, via text messages, should you need to be aware of any vital location-based information. Once installed if you press Emergency, Help or First aid, your location will be sent to relevant staff on campus and allows us to keep you updated, via text messages, and relevant information relating to your emergency.

To download the app please go to: and follow the instructions for your device. You will need to register with your University of Exeter email address and review the permissions for the app to enable the app to be aware of your location, by using the transmitting signals on your phone. You should also allow push notifications, to enable the University to communicate with you if you raise an emergency alert.

Colleagues can now also download SafeZone to their University laptop or PC desktop.  To do this, please search 'Software Centre' in the start bar; then search 'SafeZone' on the applications page; then click on the install button.  If you are logging in using the desktop application, please note "(DESKTOP)" before your room number when checking in.

You can read more information about the SafeZone app online.

In addition to the existing University-wide COVID-19 secure measures we strongly recommend that all colleagues and students use the NHS app for Test and Trace. QR codes will be in place in teaching spaces.

More information is available on the NHS website

Section 3 - Teaching safely on campus

We have worked with academic colleagues to establish robust teaching protocols for the new academicterm to enable colleagues to teach safely and deliver a world class education.

From September, we’re expecting the majority of academic colleagues to be on campus to deliver in-person teaching, whilst recognising that this may have to be adjusted in line with the Government regulations in place at the time. Social distancing measures, one way signage and room occupancy limits have been removed in line with the Government easing of restrictions, however other measures remain in place to ensure we can continue to deliver in-person teaching and minimise the transmission of COVID-19.

Our Teaching Guidance 2021-22 follows Government guidance and is the result of comprehensive risk assessment work undertaken on our campuses in order to allow teaching to go ahead.  You will see that we are maximising ventilation whether through the use of mechanical ventilation or opening windows, retaining the 2m teaching zone in all teaching spaces to enable you to keep your distance if you wish, and promoting good personal COVID-19 behaviours through the on-going provision of hand sanitisers and face coverings.

This Teaching Guidance has been summarised into Teaching Protocols which will be displayed on screens in teaching spaces across our campuses. These protocols outline a few key points and reminders; acting as a prompt to you and your students:

Protect yourselves and others – teaching in Term 1

  • Sign up to our Safe Community Charter
  • Log your location for Test and Trace
  • Wipe down before you sit down – clean your spot
  • Be mindful of the 2m teaching zone
  • Continue to wear your face covering unless exempt
  • Follow the guidance displayed in windows
  • Fill up from the back, spread out to use the space

In addition, and to support you further, we’re providing teaching colleagues with a pack of a pack of white board pens, board rubbers and visors. You can collect these from your college info point/hub – you will not need to sign for these.

We expect students to abide by our ‘Student Community Charter’ which sets out what we expect of our students, alongside the commitment by the University to protect our community and continue to reduce the risk of COVID-19 transmission.

Please read our Student Community Charter for our campuses in Exeter and Cornwall:

Section 4 - Our campus facilities and how to access support

The Here to Help team is available on all our campuses to answer queries and support staff and students.

On the Penryn Campus, our Here to Help / FX Plus Information Marshals will be on campus from 9.30 am to 5.00 pm, from Monday to Friday.  Please contact if you have any queries.

In Exeter, our Here to Help team will be present on St Luke’s campus Monday to Friday and at Streatham seven days a week. They are able to advise on where to find services such as testing, vaccinations, on COVID-19 protocols and can signpost colleagues and students to digital and telephone help services.

If you have any questions then please contact the team via email:

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