Prospective students, applicants and offer holders (Exeter and Cornwall)
Our Admissions team are committed to continuing to provide the same exceptional service we always have for our prospective students. We’ve collated a series of FAQs below to help with your questions during this uncertain time, but if you need to get in touch, please don’t hesitate to complete our enquiry form and include your University of Exeter Student number which will help speed up our response time.
We are working with all our academics to offer you a flexible approach to studying, so that we have options and choices available to you. You’ll be taught face to face on campus, if you can safely attend, and live online and we will provide new enhanced, structured digital learning resources that our academics are creating now to support your learning. So whatever happens we can support you to study with us and get your world class degree.
Most international fee-paying students will need some form of visa to come to the UK. We have a dedicated team who will support you with this process. We know that international students will be worried by the Covid-19 situation and what it means for their immigration status and their studies in the UK.
We are hosting live webinars throughout the summer to help students understand the latest visa advice and to assist them with preparing their visa applications. Check out our schedule of events here.
While we’re not able to run any on-campus events at the moment, we have been and will continue to run an exciting schedule of online activities for prospective undergraduate and postgraduate students. We also have a series of virtual tours allowing you to take a look around our beautiful campuses.
In addition to Open Day, you can also take part in our Discover University series. Activities include regular subject specific sessions delivered by our academic community, as well as information and guidance on choosing a university course, writing a personal statement, navigating the UCAS process and more! Each session includes a live Q&A with University of Exeter colleagues or students, which provides a great opportunity to gain insight into life and study at a University of Exeter campus.
Your campus experience
The safety of our students is our priority. We’re putting in place new safety measures across all our campuses and buildings, and we are committed to making our safe. We’re lucky to have three of the most beautiful, green campuses in the UK, with two locations in Exeter and Penryn to choose from, the space on all our campuses allows us to socialise outside and manage our environment.
Studying safely on our campuses
Our students’ safety is our highest priority and we have been working to ensure our campuses are as safe as possible for the start of term your return in September. We’ve done this by assessing every building on our campuses and giving them a COVID-19 secure certificate.
We’re also recommending that, when you come to campus in September, you wear a face covering when inside our University buildings. To support this, we'll be providing three re-usable face coverings to all students on their return. Hand sanitiser will be available at approved entrances / exits to buildings, and clear signage will set out how you’re able to use each building safely. You’ll also notice Enhanced cleaning arrangements will also be in place.
We’ve set up SafeZone, an online app, which you’ll be encouraged to sign into. This system will register your location so, in the event of an emergency, we’ll be able to keep you updated should you need to be aware of any vital location-based information.
We are working hard to make sure all our university halls and accommodation offer a safe and happy environment. We’re following expert advice on this and will be putting in place enhanced hygiene measures to keep you safe and protected. If we make any changes to how you are grouped into halls or accommodation, we will tell you here. We have dedicated information for you on all accommodation matters included answers to your frequently asked questions on our dedicated webpages here for Exeter and here for Cornwall programmes.
The wellbeing of our students is extremely important to us, and even more of a focus during these times. Wellbeing and welfare support is available to our students 24/7, which means you'll have support available around the clock should you need it. Our Wellbeing Services in Exeter and Cornwall will be open for you and have been carrying out appointments remotely, throughout this time. We’re working on plans to enable you to get a rapid test for the virus if you feel unwell and, by working with the healthcare community in Devon and Cornwall, we’ll make sure you’re supported during any periods of isolation and/or treatment.
You'll also have access to a host of resources, which we would encourage you to use should you need to do so.
We are committed to ensuring you have fair and equal access to university, irrespective of your background, and understand that certain aspects of university life can be very challenging. You may be eligible for additional support throughout your studies, from bursaries to academic and employability support. We also provide an enhanced induction programme for eligible students as part of our Transition support, to help you settle into university life. Please see our website for information about how we can support you.
We are one community that looks after and supports each other, and we’re absolutely committed to supporting you and your wellbeing.
Your social life
We know that non-academic life is a key part of your University experience, and we are committed to ensuring that you have the best well-rounded experience during your time as a University of Exeter student. Whilst following Government guidance, we aim to have our campuses social spaces open and accessible to all students so you have plenty of opportunity to socialise with each other whilst remaining safe – plans will include the safe re-opening of our outdoor spaces, cafes, shops, and meeting spaces such as the Forum and Stannary.
Our wide-ranging and vibrant student societies will continue to operate and welcome new and existing members, so you can make brand new friends this coming academic year. For new students, the Students’ Guild (Exeter) and Students’ Union (Cornwall) will run a full programme of exciting Welcome events and activities.
Admissions are working from home in response to the current situation and advice, and we will maintain our operations as best we can. We have collated the following answers for you, to help with your questions during this uncertain time, but if you need to get in touch, please don’t hesitate to complete our enquiry form and include your University of Exeter reference number which will help speed up our response time.
Frequently asked questions
Please note the advice on this page may change, particularly as there are ongoing updates to the Government guidance.
We can assure all prospective students that we are making comprehensive plans to cover all eventualities for the next academic year. Like you, we do not yet know what the autumn will bring but we have emailed you with some thoughts on what teaching and learning may look like in the autumn and how the social experience of university may change as a result of Covid-19. We are committed to doing everything in our power to be able to personally welcome you to the University of Exeter in the autumn – to excellent learning and teaching and to exciting opportunities for research.
We will be providing updates on our developing plans as the situation becomes clearer and as we receive further guidance from government. In the meantime, we are grateful for your understanding through this constantly evolving situation and we wish you, and those close to you, safety and good health.
We are aware that some local education institutions have extended their holiday periods and some International English Language Testing System (IELTS) centres remain closed. We appreciate that this will have an impact on some students’ ability to complete their applications, particularly with preparing their creative portfolios and evidence of their academic and English language qualifications.
Please be assured that all applications received in line with relevant admissions deadlines will be considered equally. We will consider the likely impact of the escalating situation on our applicants and make every effort to ensure those students are not disadvantaged.
We appreciate that this is a difficult time and you may not be able to arrange for your deposit to be paid just yet. If you require an extension, please request this via the enquiry form with your University of Exeter reference number and we will do all we can to help you. We can only guarantee your place once you have paid the deposit and this is needed to secure any scholarship or Prompt Payment Award you have been offered.
We have amended our Deposit refund Policy to allow for refunds in exceptional circumstances which you can access here.
We are monitoring the situation carefully and are aware that English language testing providers are planning to put on more tests this year to manage demand. In light of the current situation we have extended the validity of some of our tests from 2 years to 2 years 6 months. In addition, we have conducted careful analysis and expanded the list of tests we are able to accept. Please visit our pages for details of the tests and scores we accept here.
If you are thinking of deferring, please make this request as soon as possible so that we can manage the number of places available for others wanting to study in 2020 and 2021. At the moment, we have strong demand for 2020 places because of those wanting to change gap year plans and we also have a responsibility to make sure those applying to study in 2021 are treated fairly alongside this year’s applicants. Whilst we don’t have a deadline for deferral requests, we prefer to receive them prior to results day. Each case will be considered individually, taking account of any particular personal circumstances as well as your chosen subject. Please be mindful though, that whilst we are generally able to allow deferred places for 2021 for programmes without a cap, if at any point you wish to change your mind and reverse the deferral, we may not be able to accommodate this, so please consider a deferral carefully before requesting it.
For those applying for a Postgraduate Taught programme, if you have paid a tuition fee deposit, this will automatically be rolled forward with your application if a deferral request is granted. Please note some Postgraduate Taught programmes are now available to start on 11th January, details of these programmes can be found here. Postgraduate applicants can request a deferral on The Gateway (details of how to access this are in your offer email) and this will be dealt with quickly.
Please see the individual terms and conditions of the scholarship you have been offered. Global Excellence and Global Commitment Scholarship offers are valid for September/October 2020 and January 2021 start dates. If you defer your offer to September 2021 these scholarship offers will be invalidated. Further information about funding and scholarships can be found here.
Studentships are paid to registered students regardless of whether you are on campus or not. For most studentships, the duration of the funding is not expected to change even if an adjusted start date is agreed.
We do not anticipate any delays. If this changes we will let you know.
Currently there do not appear to be any delays however you can check ‘The Gateway’ and this will advise you of your current status and if we have received your payment. The Gateway is a useful portal for uploading documents we have requested for you and you can accept your offer, instead of emailing, which is a faster process. However, if two weeks have passed and it does not appear on the ‘The Gateway’ that your payment has been received, please use our enquiry form and include details of when you paid, a screenshot of your receipt or other proof of payment and your Exeter reference number.
We regret to inform you we have cancelled all face to face interviews for 2020 entry due to the ongoing COVID-19 situation. We have taken this decision with the aim of safeguarding the health and welfare of our visitors, students and staff. We sincerely apologise for any inconvenience this may cause, but your safety is our top priority. If you have applied for a programme which requires you to attend an interview you will be contacted with regards to alternative arrangements. If you are applying for 2021 entry we will let you know soon whether we will be interviewing face-to-face. Please be assured that we are already experienced at conducting online interviews for programmes including Medicine and our PGCE and we will be able to do this if necessary. All 2021 application deadlines remain as before.
To make sure it’s a fair reflection of your performance, your school or college will be asked to send exam boards two pieces of information for each of your subjects, based on what they know about your work and achievement:
• The grades they believe you were most likely to get if teaching, learning and exams had happened as planned
• The order of students, by performance, within those grades
Your school or college will consider a range of things like your class and homework, your results in assignments and any mock exams, any non-exam assessment you might have done, and your general progress during your course.
The process outlined will ensure a set of fair and justifiable examination results are awarded for everyone affected by the examination and assessment cancellations. For more information please visit https://www.gov.uk/government/organisations/ofqual
Exeter will honour your place if you meet the conditions of your offer, with your awarded grades.
We know that some international qualifications such as HKDSE and Indian Standard XIIs may issue results with a small delay or be postponed. Some universities are also going to award degrees later than originally planned.
Undergraduate applicants are required to meet conditions of their offer by 31 August irrespective of year of entry. However, we understand that due to current circumstances some of applicants may need a bit more time to meet the conditions of their offer. With this in mind, if applicants will not be able to meet their conditions by this date due to the impact of Coronavirus i.e. delayed release date of results, we may be able to extend the deadline until 11 October 2020. If you think that you’ll need additional time to confirm your results, we ask that you contact the Admissions team.
For postgraduate admission, we continue to require formal confirmation of your degree and associated transcripts (if requested) to confirm enrolment. However, we will be keeping our admissions timetable under review and we will provide further information on any impact on semester start and late arrival dates soon.
No it will not, please send in your results as soon as you can prior to the start of your programme. Our latest enrolment dates are:
21st September start, latest enrolment date is 11th October
12th October start, latest enrolment date is 1st November
11th January start, latest enrolment date is 31st January
We have comprehensive information about applying for a Tier 4 visa on our website. You can also attend one of our online events to find out more about applying for your visa - http://www.exeter.ac.uk/internationalstudents/onlineevents/.
However, if you need more in-depth advice on your individual situation please contact International Student Support at email@example.com
After you have been made an unconditional offer we will send you a CAS Data Check. You will need to complete this before we can issue you with a CAS. We have started to issue CAS to undergraduate applicants.
If you are a Masters applicant who holds an unconditional offer (and have paid your deposit) you will be sent your CAS Data Check by 8th August. PhD students will start to receive their CAS once individual start dates have been agreed with supervisors.
Remember – it is not possible to submit a visa application more than 3 months before your programme start date.
This will depend on your particular circumstances, please contact firstname.lastname@example.org and our International Student Support team will advise you.
No – your CAS will remain valid and you will be able to use it when you decide to apply for your visa.
If you change programme before you make your visa application, you will need to use a CAS for the new programme to apply for your visa. If you change programme after your visa has already been granted, please contact email@example.com and our International Student Support team will advise you.
Your entry vignette (the visa sticker in your passport) should be granted for 90 days. You can therefore legally enter the UK at any time within this 90 day period. If you are able to start your studies remotely and travel to the UK within 90 days, your visa will continue to be valid. If you are unable to travel within the 90 day period on your vignette, please contact firstname.lastname@example.org and our International Student Support team will advise you on how to replace it.
You will need to wait until visa centres in your country are open before you can apply for your visa. If this means that there is a delay to your arrival on campus, most of our programmes will allow you to start your studies remotely until you are able to travel. Please contact email@example.com to let us know that you will be arriving late to campus.
For updates relevant to your home country please visit:
This will depend on your particular circumstances and may be affected by Covid-19 immigration concessions. Please contact firstname.lastname@example.org for advice from an immigration adviser in International Student Support.
They will advise whether or not it is possible for you to apply and help you to prepare a valid application.
As long as you arrive in the UK by the 6 April 2021, you will be eligible for the Graduate Route. You can find more information on this scheme here.
Events on campus
We are sorry to let you know that we have had to cancel our face to face Offer Holder Visit Days due to the ongoing COVID-19 situation. We have taken this decision to safeguard the health and welfare of our visitors, students and staff. Your safety is our top priority, but we are also very sorry to have cancelled as we know how important and valued these events are to our offer holders.
We have now invited all offer-holders to our online Offer-Holder Visit Days which are taking place after Easter. These will provide you with the guidance and information you need to make informed decisions about studying with the University of Exeter, across all its campuses. We have emailed all offer-holders with registration details for these online events. If you haven’t received an invitation, please check your spam/junk folders in case our email has been misdirected. If you are an offer-holder and haven’t been asked to register, please contact us at email@example.com (for Streatham or St Luke’s campus offers) and firstname.lastname@example.org (for Penryn campus offers).
Our May Open Days will not take place on campus either in Devon or in Cornwall but we are organising alternative opportunities for you to visit us in person at a later date. We are also planning a series of live online events for you to experience all that we have to offer and help you make informed decisions about studying with the University of Exeter.
In the meantime, please sign up for our Open Days as usual via our Visit Us web pages to record your interest so we can keep you informed of the latest position.
Whatever happens over the next few months, we will do our very best to make sure that you have the information you need and to answer your questions about studying with us.
We anticipate that our PGCE Open Day will not take place, but we are organising alternative opportunities for you to visit us in person at a later date. We are also planning live online events to help you experience all that we have to offer and help you make informed decisions about studying with the University of Exeter.
In the meantime, please book for an event on our Teacher Training Open Days web page to record your interest so that we can keep you informed of the latest position.
Whatever happens over the next few months, we will do our very best to make sure that you have the information you need and to answer your questions about studying with us.
We are sorry to let you know that we have had to cancel our Postgraduate Open Days due to the ongoing COVID-19 situation. We took this decision to safeguard the health and welfare of our visitors, students and staff. Your safety is out top priority, but we are very sorry not to meet you in person right now.
We organised a virtual postgraduate event in June and you can go online to watch recordings from this if you like. This will provide you with the guidance and information you need to make informed decisions about studying with the University of Exeter. Please visit our Postgraduate Visit Us web pages to find out more.
We are sorry to let you know that we have had to suspend our Campus Tours for the foreseeable future. If you have booked on to a tour we will be contacting you directly with more information. We will reinstate this service when it is appropriate to do so. In the meantime, we are organising a series of online events to help you experience all that we have to offer and help you make informed decisions about studying with the University of Exeter. We will promote these in due course.
We will offer face-to-face teaching on our campuses provided it is safe to do so. This will be part of a blended approach to on campus and online learning with structured face to face teaching and new digital resources to help you thrive on your degree programme. This flexible blended learning approach will allow us to provide an excellent education while responding to changing government guidance or circumstances, and enable us to maintain your learning through various means including live on campus and online teaching and discussion.
We are working with all our academic staff to offer you a flexible approach to studying, so that we have contingencies in place with options and choices available to you where necessary.
Our aim is to ensure that whatever the circumstance, you continue to receive the exceptional education that you expect.
We will be offering a blend of face-to-face classroom teaching on campus, provided it is safe to do so, and live online teaching and discussion. All of this will be supported by exceptional digital learning resources (videos, podcasts and more) created by our academics to support your independent study. We’re promising you the same excellent quality of teaching that we have always provided, although we are mindful that the way and the time we teach some modules may have to change.
Dissertations, projects and written work are often submitted online and this will continue. Presentations, where required, will be a blend of in person and in class or online using technology such as Microsoft Teams or Zoom. Many assessments or examinations are likely to be online from September and this is something we had been developing as part of our commitment to accessible learning and to meet student and academic needs.
We are currently enhancing all our programmes and modules so they deliver the best and most flexible blended learning approach to enable us to respond to the circumstances and guidance we are faced with in September and moving forward through the Academic Year. We will inform new first year undergraduate students of the planned approach to their programmes or modules by 26th July, and returning and postgraduate students of any changes by 28th August.
We recognise that some students may have difficulties in returning to campus at the start of Autumn, so activities like registration will be online, while induction will be both online and in person. We are also planning to extend the accommodation arrivals period to ensure that all students returning to campus are safely received and inducted into their accommodation.
If you wish to discuss this in more detail please contact us on +44 (0)1392 661000 or at https://www.exeter.ac.uk/enquiry
Any changes necessary for programmes and modules to enable their delivery in the 2020/21 academic year will go through quality assurance processes. This means they will be rigorously scrutinised by academic peers, quality and standards professionals and student digital learning assistants. This will ensure they maintain our high standards and that the content is enhanced for blended delivery. This work is being undertaken in partnership with professional, statutory and regulatory bodies where relevant.
We know that some students may not be able to attend campus for health, personal or logistical reasons related to Covid-19. In some circumstances you may need to study remotely and we can offer flexibility to assist with your personal requirements. We are an inclusive university and will seek to meet your individual needs.
If you are unable to be on campus by the start of your programme, please email email@example.com with your Exeter Student Number, Programme, intended enrolment date if post start date and intended on-campus date. This information will be shared with your personal tutor and relevant departments to ensure you are supported in this transition. Remote learning may not be possible in all cases, for example because of professional, statutory or regulatory requirements on certain programmes, but we will be happy to talk to you about your options.
For those who require a visa, you will need to include the date that you intend to travel to the UK in your visa application. The validity of Tier 4 entry visas has been extended from 30 to 90 days, so if you do have to delay your intended travel date you will not have to apply for a new entry visa if you are able to arrive within 90 days of this date.
We continue to carefully monitor the ongoing coronavirus situation, including planning for another lockdown period, if it were to occur. We are working very closely with Public Health colleagues on this to ensure we have effective response plans in place.
In the event of another lockdown being enacted by the UK Government or a more localised lockdown instigated by the Local Authority, our absolute priority is the safety of our staff, students and the wider community. The University will pay close attention to Government guidance and requirements and ensure that students and staff are supported and communicated with in the event of another lockdown.
Advice for those returning to the UK from overseas is changing rapidly.
Before travelling, or making plans to travel, you must check the latest advice from the Government’s Foreign Travel Advice website. The Government continues to advise individuals to return to the UK now if currently travelling abroad, and information on contacting relevant Embassies or High Commissions and how to book flights (where these are still available) is published on the FCO webpage. There is also a webpage with dedicated guidance on protecting yourself and others on your return.
Please also stay up-to-date with our University specific advice and guidance on travel.
UPDATED UNIVERSITY TRAVEL RESTRICTIONS
If you are currently abroad for work or study purposes and would like to consider returning to the UK please contact your supervisor or line manager for guidance or contact us via firstname.lastname@example.org. Supervisors and managers may need to seek further advice from their College or Professional Service.
Staff and Postgraduates must have completed the online travel form via: www.exeter.ac.uk/cgr/insuranceauditandrisk/insurancepolicies/travel/
Students must have arranged appropriate insurance, either via the University undergraduate travel insurance provider (www.exeter.ac.uk/cgr/insuranceauditandrisk/insurancepolicies/travel/undergraduatetravelinsurance/), or a provider of their choice.
In line with our plans for the safe and gradual return to campus working, there will be a reduced capacity on our campuses going forward and we therefore do not anticipate any problems with the availability of parking spaces. We also expect an increase in people cycling and walking to work rather than driving or taking public transport. To support colleagues in doing this, we are investing £100,000 in cycling provision and facilities on our Streatham and St Luke's Campuses, including refreshing existing facilities and providing new changing areas and showers, providing new cycle racks, shelters and lockers.
On our Penryn Campus, the Bike User Group, which represents staff and students from across the campus who commute to work by bike, has been reinstated to develop plans to improve the cycling infrastructure around campus and within the local area. If you would like to be more involved with our Penryn cycling community, you can sign up via this online form and receive updates of meetings - https://docs.google.com/forms/d/e/1FAIpQLSfdvh9uCbcjtNCMEvmrCyX_rNmuD6DZzmakuTJCAro7NIPS8w/viewform
All individuals should self-isolate if they develop a new continuous cough, fever or anosmia.
Anosmia is the loss of or a change in your normal sense of smell. It can also affect your sense of taste as the two are closely linked. For further information please visit the GOV UK Pages.
The Department of Health and Social Care and Public Health England (PHE) update the UK’s COVID-19 information on a regular basis.
The Government has set out that people must wear a face covering whilst using public transport or when attending a hospital as a visitor or outpatient.
We are therefore recommending that all colleagues and students wear a face covering when inside University buildings. To support this, we are providing three re-usable face coverings to all colleagues and students on their return to campus. Please do not return to campus, unless you are a staff member authorised to do so, or a student living in University Accommodation.
If you are currently working or living on our Exeter campuses you can access disposable face coverings in the reception area of the building you are working / living in. If your building does not currently have a supply of face coverings, or has run out, please let us know via the following contact points:
If you are working or living on the Cornwall campus you can collect face coverings from Glasney Lodge.
It is important to note that face coverings do not replace social distancing and that you need to use them properly i.e. wash your hands before putting them on and taking them off and ensure your mouth and nose are covered.
To find out more about what the health and social care system across the UK has done to tackle the coronavirus (COVID-19) outbreak, and what it plans to do next, please read the Coronavirus action plan: a guide to what you can expect across the UK.
For students - our AccessAbility team is available for you to discuss any concerns you may have around your disability. You can find information on how to access this team on our website.
A guide has been developed specifically for disabled colleagues working from home which addresses some of the challenges faced by those who need to self-isolate and maintain prolonged social distancing. The guide also provides signposting and guidance towards additional support. If you are contacted by your manager about returning to work on campus, you should discuss with them whether any additional adjustments are required. If you have a condition which makes you extremely vulnerable or vulnerable please see the sections above and refer to government advice regarding shielding. If you require additional support or advice please contact your line manager who can arrange a referral to occupational health or contact a disability adviser in confidence.
Advice for parents
Unfortunately, we are not able to discuss the details of individual students with parents, guardians or carers unless the student gives us permission to do so, but please be assured we are keeping students up to date with the latest information, which can be found on this webpage and also via the Public Health England (PHE) webpages. We would encourage any student with an underlying health condition to speak to their GP for advice.
We encourage you to make contact with your child directly and re-emphasise the need to contact 111 if they are worried about their health.