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Prospective students, applicants and offer holders (Exeter and Cornwall)

 

Your application

Our Admissions team are committed to continuing to provide the same exceptional service we always have for our prospective students. We’ve collated a series of FAQs below to help with your questions during this uncertain time, but if you need to get in touch, please don’t hesitate to complete our enquiry form and include your University of Exeter Student number which will help speed up our response time.

Your education

We are working with all our academics to offer you a flexible approach to studying, so that we have options and choices available to you. You’ll be taught face to face on campus, if you can safely attend, and live online and we will provide new enhanced, structured digital learning resources that our academics are creating now to support your learning. So whatever happens we can support you to study with us and get your world class degree.

Your visa

Most international fee-paying students will need some form of visa to come to the UK. We have a dedicated team who will support you with this process. We know that international students will be worried by the Covid-19 situation and what it means for their immigration status and their studies in the UK.

We are hosting live webinars throughout the summer to help students understand the latest visa advice and to assist them with preparing their visa applications. Check out our schedule of events here.

Visiting us

While we’re not able to run any on-campus events at the moment, we have been and will continue to run an exciting schedule of online activities for prospective undergraduate and postgraduate students. We also have a series of virtual tours allowing you to take a look around our beautiful campuses.

In addition to Open Day, you can also take part in our Discover University series. Activities include regular subject specific sessions delivered by our academic community, as well as information and guidance on choosing a university course, writing a personal statement, navigating the UCAS process and more! Each session includes a live Q&A with University of Exeter colleagues or students, which provides a great opportunity to gain insight into life and study at a University of Exeter campus.

Your campus experience

The safety of our students is our priority. We’re putting in place new safety measures across all our campuses and buildings, and we are committed to making our safe. We’re lucky to have three of the most beautiful, green campuses in the UK, with two locations in Exeter and Penryn to choose from, the space on all our campuses allows us to socialise outside and manage our environment.

Studying safely on our campuses

Our students’ safety is our highest priority and we have been working to ensure our campuses are as safe as possible for the start of term your return in September. We’ve done this by assessing every building on our campuses and giving them a COVID-19 secure certificate.

We’re also recommending that, when you come to campus in September, you wear a face covering when inside our University buildings. To support this, we'll be providing three re-usable face coverings to all students on their return. Hand sanitiser will be available at approved entrances / exits to buildings, and clear signage will set out how you’re able to use each building safely. You’ll also notice Enhanced cleaning arrangements will also be in place.

We’ve set up SafeZone, an online app, which you’ll be encouraged to sign into. This system will register your location so, in the event of an emergency, we’ll be able to keep you updated should you need to be aware of any vital location-based information.

Accommodation

We are working hard to make sure all our university halls and accommodation offer a safe and happy environment. We’re following expert advice on this and will be putting in place enhanced hygiene measures to keep you safe and protected. If we make any changes to how you are grouped into halls or accommodation, we will tell you here. We have information for you on all accommodation matters including answers to your frequently asked questions on our dedicated webpages here for Exeter and here for Cornwall programmes.

Your wellbeing

The wellbeing of our students is extremely important to us, and even more of a focus during these times. Wellbeing and welfare support is available to our students 24/7, which means you'll have support available around the clock should you need it. Our Wellbeing Services in Exeter and Cornwall will be open for you and have been carrying out appointments remotely, throughout this time. We’re working on plans to enable you to get a rapid test for the virus if you feel unwell and, by working with the healthcare community in Devon and Cornwall, we’ll make sure you’re supported during any periods of isolation and/or treatment.

You'll also have access to a host of resources, which we would encourage you to use  should you need to do so. 

We are committed to ensuring you have fair and equal access to university, irrespective of your background, and understand that certain aspects of university life can be very challenging. You may be eligible for additional support throughout your studies, from bursaries to academic and employability support. We also provide an enhanced induction programme for eligible students as part of our Transition support, to help you settle into university life. Please see our website for information about how we can support you.

We are one community that looks after and supports each other, and we’re absolutely committed to supporting you and your wellbeing.

Your social life

We know that non-academic life is a key part of your University experience, and we are committed to ensuring that you have the best well-rounded experience during your time as a University of Exeter student. Whilst following Government guidance, we aim to have our campuses social spaces open and accessible to all students so you have plenty of opportunity to socialise with each other whilst remaining safe – plans will include the safe re-opening of our outdoor spaces, cafes, shops, and meeting spaces such as the Forum and Stannary.

Our wide-ranging and vibrant student societies will continue to operate and welcome new and existing members, so you can make brand new friends this coming academic year. For new students, the Students’ Guild (Exeter) and Students’ Union (Cornwall) will run a full programme of exciting Welcome events and activities.

Admissions are working from home in response to the current situation and advice, and we will maintain our operations as best we can. We have collated the following answers for you, to help with your questions during this uncertain time, but if you need to get in touch, please don’t hesitate to complete our enquiry form and include your University of Exeter reference number which will help speed up our response time.

New Students' Guide

Welcome to your first year at Exeter! We developed a guide to help you through your first term and give you a handy checklist of tasks and links to show you everything you’ll need to know.

Online programme for self-isolation

Have you arrived from overseas and need to self-isolate? Don’t worry you are not alone!

The University have put together several activities during this 14-day period. View the whole programme for Exeter Based Students and Cornwall Based Students.

Everyone join us on the Connected FaceBook group to meet with other students who are self-isolating across our campuses.

Frequently asked questions

Please note the advice on this page may change, particularly as there are ongoing updates to the Government guidance.

My application

We can assure all prospective students that we are making comprehensive plans to cover all eventualities for the next academic year. Like you, we do not yet know what the autumn will bring but we have emailed you with some thoughts on what teaching and learning may look like in the autumn and how the social experience of university may change as a result of Covid-19. We are committed to doing everything in our power to be able to personally welcome you to the University of Exeter in the autumn – to excellent learning and teaching and to exciting opportunities for research.

We will be providing updates on our developing plans as the situation becomes clearer and as we receive further guidance from government. In the meantime, we are grateful for your understanding through this constantly evolving situation and we wish you, and those close to you, safety and good health.

We are aware that some local education institutions have extended their holiday periods and some International English Language Testing System (IELTS) centres remain closed. We appreciate that this will have an impact on some students’ ability to complete their applications, particularly with preparing their creative portfolios and evidence of their academic and English language qualifications.

Please be assured that all applications received in line with relevant admissions deadlines will be considered equally. We will consider the likely impact of the escalating situation on our applicants and make every effort to ensure those students are not disadvantaged.

We appreciate that this is a difficult time and you may not be able to arrange for your deposit to be paid just yet. If you require an extension, please request this via the enquiry form with your University of Exeter reference number and we will do all we can to help you. We can only guarantee your place once you have paid the deposit and this is needed to secure any scholarship or Prompt Payment Award you have been offered.

We have amended our Deposit refund Policy to allow for refunds in exceptional circumstances which you can access here.

 

 

We are monitoring the situation carefully and are aware that English language testing providers are planning to put on more tests this year to manage demand. In light of the current situation we have extended the validity of some of our tests from 2 years to 2 years 6 months. In addition, we have conducted careful analysis and expanded the list of tests we are able to accept. Please visit our pages for details of the tests and scores we accept here.

If you are thinking of deferring, please make this request as soon as possible so that we can manage the number of places available for others wanting to study in 2020 and 2021. At the moment, we have strong demand for 2020 places because of those wanting to change gap year plans and we also have a responsibility to make sure those applying to study in 2021 are treated fairly alongside this year’s applicants. Whilst we don’t have a deadline for deferral requests, we prefer to receive them prior to results day. Each case will be considered individually, taking account of any particular personal circumstances as well as your chosen subject. Please be mindful though, that whilst we are generally able to allow deferred places for 2021 for programmes without a cap, if at any point you wish to change your mind and reverse the deferral, we may not be able to accommodate this, so please consider a deferral carefully before requesting it.

For those applying for a Postgraduate Taught programme, if you have paid a tuition fee deposit, this will automatically be rolled forward with your application if a deferral request is granted. Please note some Postgraduate Taught programmes are now available to start on 11th January, details of these programmes can be found here. Postgraduate applicants can request a deferral on The Gateway (details of how to access this are in your offer email) and this will be dealt with quickly.

Please see the individual terms and conditions of the scholarship you have been offered. Global Excellence and Global Commitment Scholarship offers are valid for September/October 2020 and January 2021 start dates. If you defer your offer to September 2021 these scholarship offers will be invalidated. Further information about funding and scholarships can be found here.

Studentships are paid to registered students regardless of whether you are on campus or not.  For most studentships, the duration of the funding is not expected to change even if an adjusted start date is agreed.

We do not anticipate any delays. If this changes we will let you know.

Currently there do not appear to be any delays however you can check ‘The Gateway’ and this will advise you of your current status and if we have received your payment. The Gateway is a useful portal for uploading documents we have requested for you and you can accept your offer, instead of emailing, which is a faster process. However, if two weeks have passed and it does not appear on the ‘The Gateway’ that your payment has been received, please use our enquiry form and include details of when you paid, a screenshot of your receipt or other proof of payment and your Exeter reference number.

We regret to inform you we have cancelled all face to face interviews for 2020 entry due to the ongoing COVID-19 situation. We have taken this decision with the aim of safeguarding the health and welfare of our visitors, students and staff. We sincerely apologise for any inconvenience this may cause, but your safety is our top priority. If you have applied for a programme which requires you to attend an interview you will be contacted with regards to alternative arrangements. If you are applying for 2021 entry we will let you know soon whether we will be interviewing face-to-face. Please be assured that we are already experienced at conducting online interviews for programmes including Medicine and our PGCE and we will be able to do this if necessary. All 2021 application deadlines remain as before.

To make sure it’s a fair reflection of your performance, your school or college will be asked to send exam boards two pieces of information for each of your subjects, based on what they know about your work and achievement:
• The grades they believe you were most likely to get if teaching, learning and exams had happened as planned
• The order of students, by performance, within those grades
Your school or college will consider a range of things like your class and homework, your results in assignments and any mock exams, any non-exam assessment you might have done, and your general progress during your course.
The process outlined will ensure a set of fair and justifiable examination results are awarded for everyone affected by the examination and assessment cancellations. For more information please visit https://www.gov.uk/government/organisations/ofqual

Exeter will honour your place if you meet the conditions of your offer, with your awarded grades.

We know that some international qualifications such as HKDSE and Indian Standard XIIs may issue results with a small delay or be postponed. Some universities are also going to award degrees later than originally planned.

Undergraduate applicants are required to meet conditions of their offer by 31 August irrespective of year of entry. However, we understand that due to current circumstances some of applicants may need a bit more time to meet the conditions of their offer. With this in mind, if applicants will not be able to meet their conditions by this date due to the impact of Coronavirus i.e. delayed release date of results, we may be able to extend the deadline until 11 October 2020. If you think that you’ll need additional time to confirm your results, we ask that you contact the Admissions team.

For postgraduate admission, we continue to require formal confirmation of your degree and associated transcripts (if requested) to confirm enrolment. However, we will be keeping our admissions timetable under review and we will provide further information on any impact on semester start and late arrival dates soon.

No it will not, please send in your results as soon as you can prior to the start of your programme. Our latest enrolment dates are:

21st September start, latest enrolment date is 11th October
12th October start, latest enrolment date is 1st November
11th January start, latest enrolment date is 31st January

Planning for the next academic year

We will offer face-to-face teaching on our campuses provided it is safe to do so. This will be part of a blended approach to on campus and online learning with structured face to face teaching and new digital resources to help you thrive on your degree programme. This flexible blended learning approach will allow us to provide an excellent education while responding to changing government guidance or circumstances, and enable us to maintain your learning through various means including live on campus and online teaching and discussion.

We are working with all our academic staff to offer you a flexible approach to studying, so that we have contingencies in place with options and choices available to you where necessary.  

Our aim is to ensure that whatever the circumstance, you continue to receive the exceptional education that you expect.

We will be offering a blend of face-to-face classroom teaching on campus, provided it is safe to do so, and live online teaching and discussion. All of this will be supported by exceptional digital learning resources (videos, podcasts and more) created by our academics to support your independent study. We’re promising you the same excellent quality of teaching that we have always provided, although we are mindful that the way and the time we teach some modules may have to change.

Dissertations, projects and written work are often submitted online and this will continue.  Presentations, where required, will be a blend of in person and in class or online using technology such as Microsoft Teams or Zoom.  Many assessments or examinations are likely to be online from September and this is something we had been developing as part of our commitment to accessible learning and to meet student and academic needs.

We are currently enhancing all our programmes and modules so they deliver the best and most flexible blended learning approach to enable us to respond to the circumstances and guidance we are faced with in September and moving forward through the Academic Year. We will inform new first year undergraduate students of the planned approach to their programmes or modules by 26th July, and returning and postgraduate students of any changes by 28th August.

We recognise that some students may have difficulties in returning to campus at the start of Autumn, so activities like registration will be online, while induction will be both online and in person. We are also planning to extend the accommodation arrivals period to ensure that all students returning to campus are safely received and inducted into their accommodation.

If you wish to discuss this in more detail please contact us on +44 (0)1392 661000 or at https://www.exeter.ac.uk/enquiry 

Any changes necessary for programmes and modules to enable their delivery in the 2020/21 academic year will go through quality assurance processes. This means they will be rigorously scrutinised by academic peers, quality and standards professionals and student digital learning assistants. This will ensure they maintain our high standards and that the content is enhanced for blended delivery. This work is being undertaken in partnership with professional, statutory and regulatory bodies where relevant.

Information for students wishing to apply to study remotely for a period in 2020/21 or arrive later

We know that some students may not be able to attend campus for health, personal or logistical reasons related to Covid-19. In some circumstances you may need to study remotely and we can offer flexibility to assist with your personal requirements. We are an inclusive university and will seek to meet your individual needs.

If you are unable to be on campus by the start of your programme, please email coronavirusenquiries@exeter.ac.uk with your Exeter Student Number, Programme, intended enrolment date if post start date and intended on-campus date. This information will be shared with your personal tutor and relevant departments to ensure you are supported in this transition. Remote learning may not be possible in all cases, for example because of professional, statutory or regulatory requirements on certain programmes, but we will be happy to talk to you about your options.

If you are a new student and require a visa, you will need to include the date that you intend to travel to the UK in your visa application. The validity of Tier 4 entry visas has been extended from 30 to 90 days, so if you do have to delay your intended travel date you will not have to apply for a new entry visa if you are able to arrive within 90 days of this date.

If you are a continuing student and a Tier 4 visa holder you will be able to study remotely, if approved by your College, without this affecting your visa's status. You must ensure however that you continue to engage with your programme throughout this period.

Please see additional guidance on teaching adjustments for digital learning online.

We will do our best to ensure that all the library materials that are core to your programme are available digitally. If you find that an essential library text is not available digitally for your programme, please contact library@exeter.ac.uk

General Library COVID FAQS 

General Penryn Library Current Service FAQs 

Applying for Remote Study with the University is not applicable to INTO students. INTO Students have had separate arrangements with regard to their formal online study options and If you are an INTO student please contact into@exeter.ac.uk. If you are an INTO student, registered on an individual University of Exeter module, you will have study options that are the same as all Exeter students.

Finance

We’re making a commitment that you’ll be taught by the same excellent lecturers, professors and researchers, that your university experience with us will be thought-provoking, stimulating and exciting, and that you’ll be inspired by your peers and academics as they challenge theories, engage in pioneering research and seek to innovate and drive change for the future. We promise you an excellent quality of teaching, even if we adjust the way we teach some modules. The financial payments will therefore be the same even if you study partly online and then on campus.

The decision to study remotely for any part of the Academic Year is an individual one taken by a student which the University has agreed to support given the exceptional challenges posed by the COVID-19 pandemic and the University’s desire to support each student’s engagement with their programme, regardless of individual circumstances.

Supporting a student who has decided to study remotely requires the University to put additional adjustments and support in place in order to maintain the standards and quality of our degree provision. There are also other notable benefits of attending the campus that will be more difficult to achieve, including the social aspects of being at University, and we are working hard to ensure that those students who choose to study remotely remain engaged and included in our learning community.

It is important to clarify that no reduction in fees will be made for students whose decision to study remotely has been supported by the University. This is on the basis that whichever mode of study undertaken by a student (on-campus, online or blended) we will be delivering a high quality education to give students every opportunity to complete their degree.

If remote study is approved by the University, and you have accepted an offer for University accommodation and received your Contract Formation Email, but do not live in our accommodation until January 2021 then we will continue to hold the room for you with no charge for the first payment period, i.e. 12/13 September 2020 to 3 January 2021 (or your arrival date if you decide to come before 3 January). If you then remain enrolled on your course for the remainder of the academic year we will charge you for the accommodation from 3 January 2021 (or your arrival date if earlier) until the end of the contract.

Visas and remote study/late arrival (Admission)

As long as you arrive to the UK by the 6 April 2021, you will be eligible for the Graduate Immigration Route.

No – your CAS will remain valid and you will be able to use it when you decide to apply for your visa. 

Airport pickups

Our Airport Collection Service running from Heathrow has dates available until 9 October. If you are arriving outside of our Airport Collection Service times we have comprehensive information on our website about the various public transport options to our university campuses. We will be running the Airport Collection Service again for January starters and we are currently working on the dates and times of both that and the Postgraduate Induction for January.

Our buddy scheme Global Chums is available in Cornwall this September and on all campuses in January. We aim to make these schemes both in person and online. There are lots of other ways to connect with other students online and these will be publicised in our Induction materials.

We are planning that courses will be taught on campus and current information on this can be found on our Coronavirus Update pages. However, if it has been confirmed by the University that you can study remotely and you have accepted an offer for University accommodation and received your Contract Formation Email, but do not live in our accommodation until January 2021 then we will continue to hold the room for you with no charge for the first payment period, i.e. 12/13 September 2020 to 3 January 2021 (or your arrival date if you decide to come before 3 January). If you then remain enrolled on your course for the remainder of the academic year we will charge you for the accommodation from 3 January 2021 (or your arrival date if earlier) until the end of the contract.

For students at Exeter campuses accommodation:

If you have a Contract Formation email, we will hold the room that you contracted for in Term 1. However, this would not apply if you are a new January starter (e.g. PGT January starts). You will need to apply for accommodation at least one month before you intend to arrive and you will be allocated accommodation as available at the time of your application.

For students at Cornwall campuses accommodation:

Yes there will be accommodation available for Term 2, if you have signed a contract. The accommodation will be an equivalent offer to what you would have had in September.

If you have been confirmed to be on Remote Study for Term 1 and you have a room held for you, you will be able to book an arrival time with us for your arrival for Term 2. Please check our website from October for further details of how to do this.

Yes, if you did not have an accommodation contract confirmed in Term 1, you may apply for accommodation from Term 2 only and we will allocate accommodation to you, if there is accommodation available.

Applications for University accommodation at Exeter can be made via our website. Applications for University accommodation at Cornwall campuses can be made on the FXPlus website.

For Undergraduate students at Exeter campuses accommodation:

Even though the accommodation contract start date is 13 September, due to Government guidelines and recommendations to manage the risks in relation to Covid-19, we will be implementing staggered arrivals. We will notify you by email of your allocated arrival date which will be a date between 10 September and 20 September. We will then offer you a refund if your allocated arrival date is after 13 September 2020. Similarly, we will not charge for the period between 10 and 13 September if your allocated arrival is before 13 September.The exact refund amount will be calculated according to your allocated arrival date, not your actual arrival date.

For Postgraduate students at Exeter campuses accommodation:
Even though the accommodation contract start date is 13 September, due to Government guidelines and recommendations to manage the risks in relation to Covid-19, we understand that you may wish to arrive at another time. If you arrive between 13 September and 10 October, we will offer a refund and not charge you until you arrive at your accommodation. If you decide to arrive on or after 11 October, a maximum of four weeks rent rebate will be offered. The exact refund amount will be calculated on a case-by-case basis depending on your arrival date.

For Undergraduate students at Cornwall campuses accommodation:
For undergraduate students arriving between 7 and 13 September, you will be able to book a two hour arrival slot via Room Service; bookings go live on 25 August 2020. You will still need to book an arrival time even if you do not plan to arrive over the Arrivals period. You will receive an email when you are able to access this system. Or you can contact halls.help@fxplus.ac.uk to plan your arrival.

For Postgraduate students at Cornwall campuses accommodation:
For postgraduate students, you will be able to book an arrival slot via Room Service; bookings go live on 25 August 2020. The contract start date will be 12 September, so that you can arrive prior to the start of your academic course start date. If you arrive between 12 September and 10 October, we will offer a refund and not charge you until you arrive at your accommodation. If you decide to arrive on or after 11 October, a maximum of 4 weeks rent will be offered.

If you secure accommodation in the private sector in either Exeter or Cornwall, each accommodation agreement will vary and you should clarify with the provider of the accommodation what will happen BEFORE you agree to the accommodation contract. The University will not be able to assist you with any negotiations with private accommodation providers.

Your visa

We have comprehensive information about applying for a Tier 4 visa on our website. You can also attend one of our online events to find out more about applying for your visa - http://www.exeter.ac.uk/internationalstudents/onlineevents/.

However, if you need more in-depth advice on your individual situation please contact International Student Support at visaadvice@exeter.ac.uk

After you have been made an unconditional offer we will send you a CAS Data Check. You will need to complete this before we can issue you with a CAS. We have started to issue CAS to undergraduate applicants.

If you are a Masters applicant who holds an unconditional offer (and have paid your deposit) you will be sent your CAS Data Check by 8th August. PhD students will start to receive their CAS once individual start dates have been agreed with supervisors.

Remember – it is not possible to submit a visa application more than 3 months before your programme start date.

This will depend on your particular circumstances, please contact visaadvice@exeter.ac.uk and our International Student Support team will advise you.

If you change programme before you make your visa application, you will need to use a CAS for the new programme to apply for your visa. If you change programme after your visa has already been granted, please contact visaadvice@exeter.ac.uk and our International Student Support team will advise you.

Your entry vignette (the visa sticker in your passport) should be granted for 90 days. You can therefore legally enter the UK at any time within this 90 day period. If you are able to start your studies remotely and travel to the UK within 90 days, your visa will continue to be valid. If you are unable to travel within the 90 day period on your vignette, please contact visaadvice@exeter.ac.uk and our International Student Support team will advise you on how to replace it.

You will need to wait until visa centres in your country are open before you can apply for your visa. If this means that there is a delay to your arrival on campus, most of our programmes will allow you to start your studies remotely until you are able to travel. Please contact coronavirusenquiries@exeter.ac.uk to let us know that you will be arriving late to campus.

For updates relevant to your home country please visit:

TLS contact if you’re in Europe, Africa and parts of the Middle East
VFS global for all other countries

This will depend on your particular circumstances and may be affected by Covid-19 immigration concessions. Please contact visaadvice@exeter.ac.uk for advice from an immigration adviser in International Student Support.
They will advise whether or not it is possible for you to apply and help you to prepare a valid application.

As long as you arrive in the UK by the 6 April 2021, you will be eligible for the Graduate Route. You can find more information on this scheme here.

If you are studying in the UK more than six months and are from one of the countries listed on the Police Registration section of our website, you are required to register with the police when you arrive in the UK. Information on this can be found on our When you arrive in Exeter website.

However, please note that you will not need to register with the police while you are self-isolating, as it is more important that you complete your self-isolation period safely. The police are aware of this and understand that students may take longer than usual to register. You should register with the police as soon as possible after your period of self-isolation has been completed.

If you need to self-isolate

UK Government COVID-19 regulations mean that many travellers arriving in the UK will need to self-isolate for two weeks upon arrival. There are a number of territories and countries with no self-isolation requirement for travellers arriving in the UK. This list is regularly updated and you should continue to check this on the Government website.

Travellers from any country not on this list must self-isolate for 14 days when you arrive in the UK. This applies to UK residents and visitors to the UK. You will also need to self-isolate if you visited or made a transit stop in a country or territory that is not on the list in the 14 days before you arrive in England. In England, those who break these rules and do not self-isolate for two weeks from your arrival date in the UK can be fined £1,000. Exeter Students failing to self-isolate can also be subject to University disciplinary procedures.

Don’t worry though, if you do need to self-isolate upon arrival in the UK, the University will offer a number of services to support you – please see our FAQs on this below.
If you are:

  • a new student who is travelling from outside the UK to our Exeter or Cornwall campuses prior to your arrival and you are a student who would be covered by our accommodation guarantee, even if you have decided not to live in our accommodation for the academic year
  • and at the time of making your booking for accommodation you are due to arrive in the UK having spent the 14 days prior to your planned arrival date in a country that is not on the UK Government travel corridors exemption list, we will provide free accommodation to self-isolate for the required duration, in University residences. To find out more about this please visit the prospective student Accommodation pages here.

 

If you have arrived from overseas and need to self-isolate don’t worry you are not alone!

The University have put together several activities during this 14-day period. View the whole programme for Exeter Based Students and Cornwall Based Students.

We will provide free accommodation to eligible students who, in line with UK Government guidelines, need to self-isolate for 14 days on arrival in the UK.

The accommodation will be available if:

  • You are a new student who is travelling from outside the UK to Exeter prior to your arrival and you are a student who would be covered by our accommodation guarantee, even if you have decided not to live in our accommodation for the academic year.

    and

  • At the time of making your booking for accommodation you are due to arrive in the UK having spent the 14 days prior to your planned arrival date in a country that is not on the Government travel corridors exemption list.

The accommodation will be free for a maximum of 14 days before the start of your accommodation contract. For Undergraduate students the contract start date is Sunday 13 September 2020.

If your period of self-isolation ends before the start of your accommodation contract, we will continue to provide you with accommodation but you will be charged for any additional nights. This accommodation may not be the same as the accommodation provided for your period of self-isolation. Please advise us when booking your accommodation that you require additional accommodation until the start of your contract.

If the accommodation you are allocated to for self-isolation is not the same accommodation that you have booked for the academic period, we will discuss the date to relocate to this accommodation with you once details of where you will living are confirmed.

If you have chosen to stay in private rented accommodation we advise you to check your contract start date. If you need to arrive to your accommodation before that date then we recommend you contact your landlord/provider to discuss your options. If you are unable to self-isolate in your accommodation, you can book with us for your period of self-isolation.

If you are studying in Exeter, then to book self-isolation accommodation only please visit our online store. If you wish to use the university's Airport Collection Service and require self-isolation accommodation then please choose the combined product for this which is also available within the online store

If you are living in Cornwall, please contact our Accommodation team in Cornwall for details about booking accommodation.

As we get closer to the start of the new academic year, we understand that one of the biggest concerns for our international students may be how restrictions on flights could affect your ability to return to campus. We are doing all we can to help those students affected, in particular those who live in countries that have seen significantly reduced scheduled flights to the UK. We are looking into a number of options and further details will be communicated with you later this month.

Depending on when you arrive, and where you enter the country, you may be able to take advantage of the Airport Collection Service, so have a look and see if this is an option for you. We will offer some coaches specifically for students who need to self-isolate, so you can travel safely.

If you are not able to use the Airport Collection Service, we recommend you read the Government advice on travelling to the place where you are self-isolating. If you do need to use public transport to get from the Airport to your accommodation we recommend you check our guidance on planning your travel to university, to ensure that you are taking the most direct route to campus.

Everyone travelling to the UK must complete a Passenger Locator Form prior to your departure. You will be required to show proof of a completed Passenger Locator Form at the UK border. You can complete it up to 48 hours before you enter the UK. All students required to self-isolate when they arrive in the UK will need to give details of the accommodation in which they plan to self-isolate, so please be sure to have these details arranged when you complete the form. If you need help finding self-isolating accommodation, please read our FAQ on how to arrange this – we will be able to support you during this time.

You may be refused permission to enter the UK (if you are not a British citizen), or fined if you fail to provide your contact details or do not self-isolate, unless you arrive in the UK from an exempt country. In England, if you do not self-isolate, you can be fined £1,000. If you do not provide an accurate contact detail declaration – or do not update your contact detail form in the limited circumstances where you need to move from the accommodation where you’re self-isolating to another place to continue self-isolating – you can be fined up to £3,200. Full detail of this can be found on the Government webpages.

It is important that you register with a Health Centre during your time in the UK. Anyone self-isolating will be able to register online with our Student Health Centre.

If you are studying in Exeter – please register with the Student Health Centre online before you get here. Additional information on the services available can be found on the Health Centre homepage.

If you are studying in Cornwall, you can access The Penryn Surgery, which is available in the Tremough House Annexe, Penryn Campus, five days a week during term time. You can register with the Penryn Surgery by emailing compass@fxplus.ac.uk to request a registration form.

Students can order Starter Packs (Exeter campuses), Starter Packs (Penryn Campus) or UniKitOut (Exeter and Cornwall campuses) for when you arrive in the UK. There are also a wide range of supermarket and food delivery services in the local community, which will deliver food and provisions to your accommodation. We have listed some of these below.

If you are self-isolating in University accommodation, you will be able to sign-up for a delivery service to receive three meals a day to your door. The cost for this service is £15 per day. Fees can either be paid directly or added to your student account.

The following supermarkets provide a delivery service and can deliver to your accommodation:

Sainsburys
Tesco
Morrisons

Note that you may need to plan ahead and book in advance to arrange your delivery slot. There are also a number of local companies that can provide pre-prepared food boxes with set-menus:

Exeter

Hello fresh
Mindful chef
Guosto
Morrisons
Aldi
Asda

Cornwall

The following supermarkets provide a delivery service and can deliver to your accommodation:

Sainsburys
Tesco
Asda

Other delivery options include:

Fal food box co.
Lillie Brothers
Real food box

Upon arrival in the UK, you will need to go directly to your accommodation in order to self-isolate. If you do not already have a UK bank account, you may not have the opportunity to open one until your self-isolation period has ended. It is therefore recommended that you come prepared with means to pay for food and provisions during the self-isolation period. Acceptable payment methods might include an International Credit Card, either Visa or MasterCard, or a prepaid credit card. Please note you can pre-order Accommodation Essentials Packs before you depart.

If you develop any COVID-19 symptoms or begin to feel unwell during your time in self-isolation accommodation, you will need to self-isolate and email our Rapid Response Hub.

Rapid Response Hub

Exeter students should contact the Rapid Response Hub by email: rapidresponsehub@exeter.ac.uk or call 01392 722 929. The Rapid Response Hub is open 8am-6pm on weekdays, and 9am-1pm on Saturdays and Sundays.

Cornwall students should contact the Rapid Response Hub by email: covidresponse@fxplus.ac.uk or call 01326 370 402. The Rapid Response Team is currently available 8am-6pm on weekdays, with weekends being initially covered by our out of hours teams.

For more information, please refer to the University guidelines which can be found at: http://www.exeter.ac.uk/coronavirus/students/

The University will be offering an online programme of activities for all students who are self-isolating. The University have put together a variety of activities to support and entertain students needing to self-isolate throughout the 14-day period. You can view the whole programme for Exeter Based Students here and for Cornwall Based Students here. Everyone can join us on the connected Facebook group to meet with other students who are self-isolating across our campuses.

The Foreign and Commonwealth Office are regularly reviewing the COVID-19 data and may update the list of Countries and territories with no self-isolation requirement on arrival in England at any time. It is important for you to regularly check the FCO's Coronavirus Travel Corridor guidance to see if travellers from your country are required to self-isolate upon arrival in the UK. If the status of your country changes and you need to self-isolate upon arrival in the UK, it is important you make suitable arrangements to self-isolate before you travel.

If you are a new student studying in Exeter, then to book self-isolation accommodation only please visit our online store. If you wish to use the University's Airport Collection Service and require self-isolation accommodation then please choose the combined product for this which is also available within the online store.

If you are living in Cornwall, please contact our Accommodation team in Cornwall for details about booking accommodation.

Returning students going into private rented accommodation are advised to self-isolate in their private accommodation following Public Health England guidelines.

If you arrive in England from a country that has been added to the Travel Corridor list on or after the date it is added, you may no longer need to self-isolate. Check the guidance on Travel Corridors if you think this may apply to you.

Events on campus

Please note, due to the ongoing coronavirus pandemic we have closed our campuses for all but essential access. The safety of our University community is our absolute priority and therefore our buildings and spaces are temporarily closed to visitors.

We are sorry to let you know that we have had to cancel our face to face Offer Holder Visit Days due to the ongoing COVID-19 situation. We have taken this decision to safeguard the health and welfare of our visitors, students and staff. Your safety is our top priority, but we are also very sorry to have cancelled as we know how important and valued these events are to our offer holders.

We have now invited all offer-holders to our online Offer-Holder Visit Days which are taking place after Easter. These will provide you with the guidance and information you need to make informed decisions about studying with the University of Exeter, across all its campuses. We have emailed all offer-holders with registration details for these online events. If you haven’t received an invitation, please check your spam/junk folders in case our email has been misdirected. If you are an offer-holder and haven’t been asked to register, please contact us at visitus@exeter.ac.uk (for Streatham or St Luke’s campus offers) and cornwall@exeter.ac.uk (for Penryn campus offers).

Our May Open Days will not take place on campus either in Devon or in Cornwall but we are organising alternative opportunities for you to visit us in person at a later date. We are also planning a series of live online events for you to experience all that we have to offer and help you make informed decisions about studying with the University of Exeter.
In the meantime, please sign up for our Open Days as usual via our Visit Us web pages to record your interest so we can keep you informed of the latest position.
Whatever happens over the next few months, we will do our very best to make sure that you have the information you need and to answer your questions about studying with us.

We anticipate that our PGCE Open Day will not take place, but we are organising alternative opportunities for you to visit us in person at a later date. We are also planning live online events to help you experience all that we have to offer and help you make informed decisions about studying with the University of Exeter.

In the meantime, please book for an event on our Teacher Training Open Days web page to record your interest so that we can keep you informed of the latest position.
Whatever happens over the next few months, we will do our very best to make sure that you have the information you need and to answer your questions about studying with us.

We are sorry to let you know that we have had to cancel our Postgraduate Open Days due to the ongoing COVID-19 situation. We took this decision to safeguard the health and welfare of our visitors, students and staff. Your safety is out top priority, but we are very sorry not to meet you in person right now.

We organised a virtual postgraduate event in June and you can go online to watch recordings from this if you like. This will provide you with the guidance and information you need to make informed decisions about studying with the University of Exeter. Please visit our Postgraduate Visit Us web pages to find out more.

We are sorry to let you know that we have had to suspend our Campus Tours for the foreseeable future. If you have booked on to a tour we will be contacting you directly with more information. We will reinstate this service when it is appropriate to do so. In the meantime, we are organising a series of online events to help you experience all that we have to offer and help you make informed decisions about studying with the University of Exeter. We will promote these in due course.

Updates and actions

All individuals should self-isolate if they develop a new continuous cough, fever or anosmia.

Anosmia is the loss of or a change in your normal sense of smell. It can also affect your sense of taste as the two are closely linked. For further information please visit the GOV UK Pages.

 

The Department of Health and Social Care and Public Health England (PHE) update the UK’s COVID-19 information on a regular basis.

PHE have created a blog ‘Novel Coronavirus: what you need to know’. The World Health Organisation (WHO) have also created a dedicated website for information and guidance. 

Current evidence suggests that younger people are less likely to develop recognisable symptoms of COVID-19. It therefore remains vitally important for colleagues and students alike to:

  • Continue to wear a face covering
  • Keep hands clean
  • Keep a safe distance from other

Following an increasing trend in the COVID-19 infection rate, the Government has now also imposed the Rule of Six concerning face-to-face social gatherings. Without taking all of these protective steps, you may unknowingly pass the virus onto others, including those that are much more susceptible.

All colleagues and students need to take collective responsibility and work together to play our part in preventing the spread of any COVID-19 infection. Doing so, we will protect ourselves, our family and friends, university colleagues and students and play our role in keeping our local community as safe as we can. Keeping our community safe in this way is especially good to maintain given that currently the rate of infection in the South West remains lower than most other parts of the country. Let’s help keep it way that way as without continuing to follow the guidance it can soon change and potentially place further regional restrictions on us all.

In line with government guidance, face coverings are mandatory in places such as shops, libraries and public transport both on campus and in the City. All colleagues and students are expected to wear a face covering while on campus. This includes inside all buildings and marquees.

You must wear a face covering when inside University buildings – this includes wearing a face covering when in one of our marquees during the day (unless you are eating at the time) and when queuing at a catering outlet. 

You do not have to wear a face covering when eating/drinking in a catering outlet and you do not have to wear a face covering outside unless you are unable to socially distance or you wish to do so.

There are selected areas where face coverings are not required. However, the choice as to whether you wish to continue to wear them remains yours. Consideration should be made to wearing face coverings regarding:

Staff in individual offices
Occupants of shared office spaces are expected to wear face coverings unless spaced 2m apart with this distance capable of being maintained at all times. You don’t need to wear a face covering if you’re in an individual office. But you are expected to do so if you’re moving around your building or wider campus.

Frontline student service staff
Those working in areas such as hubs and information points, do not need to wear face coverings if your service desk is fitted with a transparent screen. However, you can choose to wear a face covering in addition to using the screen if you feel more comfortable with this. Where a screen is not in place, you are expected to wear a face covering or visor.

Teaching academics
Teaching colleagues will have access to a face visor and face coverings. These must be worn if you move outside of your marked 2m safe teaching zone or if you feel it’s likely that students may come within 2m. You can ask students to wear a face covering.

Colleagues in third party / host employer premises such as the NHS, should follow local policy. If you have any concerns, please discuss with your line manager / supervisor.

Some members of our University community are exempt from wearing face coverings. The reason may not always be obvious however, whilst not being a requirement, these members can request exemption cards or badges to highlight their exemption. Obviously, whilst we should all strive to respect everyone’s privacy.

It’s also important for us all to ensure members of our community that should be wearing face coverings are doing so. On occasions where someone is not wearing a face covering and there is no indication they have an exemption, we are therefore asking colleagues and student alike to appropriately and with empathy, point out the need to be wearing a face covering where they are. Taking collective responsibility, will help play a role in quickly establishing the correct use of face coverings, establish this as a social norm and keep the University and wider community safe.

Exemption cards and badges available for colleagues and students who choose to use one (lanyards will be available shortly) and these are available from:

· University Main Reception, Streatham Campus
· Info@St Luke’s
· Cornwall: Glasney lodge for students, ESI reception for staff
· Our campus Here2Help team (Exeter) and Marshalls (Cornwall)

“Please give me space” cards and badges are also available at the above locations.

To keep all of us safe we will continue to monitor the national picture and review face covering policy each week and will communicate any changes.

To find out more about what the health and social care system across the UK has done to tackle the coronavirus (COVID-19) outbreak, and what it plans to do next, please read the  Coronavirus action plan: a guide to what you can expect across the UK.

For students

For students - our AccessAbility team is available for you to discuss any concerns you may have around your disability. You can find information on how to access this team on our website.

For staff

A guide has been developed specifically for disabled colleagues working from home which addresses some of the challenges faced by those who need to self-isolate and maintain prolonged social distancing. The guide also provides signposting and guidance towards additional support. If you are contacted by your manager about returning to work on campus, you should discuss with them whether any additional adjustments are required. If you have a condition which makes you extremely vulnerable or vulnerable please see the sections above and refer to government advice regarding shielding. If you require additional support or advice please contact your line manager who can arrange a referral to occupational health or contact a disability adviser in confidence.

Advice for parents

Unfortunately, we are not able to discuss the details of individual students with parents, guardians or carers unless the student gives us permission to do so, but please be assured we are keeping students up to date with the latest information, which can be found on this webpage and also via the Public Health England (PHE) webpages. We would encourage any student with an underlying health condition to speak to their GP for advice. 

We encourage you to make contact with your child directly and re-emphasise the need to contact 111 if they are worried about their health.