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Testing in term two (spring term)

Key information for testing for students in term two are available on our webpage.

Test centre opening times

Find out when our testing centres are open on our dedicated webpage.

Rapid Response Hub - last updated 25 February

Rapid Response Hub

Rapid Response Hub

Request a test if you have symptoms of COVID-19

If you develop symptoms of COVID-19 (high temperature, new continuous cough or a loss of taste/smell) must self-isolate and contact the Rapid Response Hub to request a test:

COVID-19 testing for staff and students

All undergraduate, postgraduate taught, and postgraduate research students, who have returned to term-time accommodation (private rental or University residences), can now be tested twice a week, every week. It’s fast and easy.

We are offering regular, free COVID-19 tests to all colleagues who are already working on, or plan to return to work on our campuses.

Information on how to book your test is available on our website - staff testing and students testing.

What to do if your test result is positive?

If you test positive for COVID-19 you will need to self-isolate for ten days – information for staff and students about self-isolation can be found on our webpages.

You will also need to let us know you have tested positive by contacting the Rapid Response Hub and completing a copy of the relevant COVID-19 results form so we can ensure you get all of the support you need.

Test to Release – How to book

If you are travelling to the UK from overseas and wish to find out more about the Test to Release scheme, visit our dedicated information page

Frequently asked questions on rapid testing and the Rapid Response Hub

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The safety and wellbeing of students and staff is our overriding priority at the University of Exeter. Since the pandemic began, colleagues across campuses have been working hard to put safety measures in place. As students and members of staff begin to return to our campuses, we must continue to work together to keep everybody safe. This is why we’ve opened our Rapid Response Hub, to advise those with COVID-19 symptoms on how to get a test, and to support people who receive a positive test and need to self-isolate.

We know that symptomatic testing and contact-tracing is a key tool in keeping our colleagues and students safe, and we are doing this so we can reduce the chances of transmission amongst those immediately around us. The Rapid Response Hub is a key part of this.

If you are showing symptoms of COVID-19 (a high temperature, new continuous cough or a loss of taste/smell), please immediately self-isolate and contact the Rapid Response Hub. This applies even if you are displaying only mild symptoms.

If you are a student or colleague based in Exeter, you can request a test via the online form. You can contact the Rapid Response Hub by emailing rapidresponsehub@exeter.ac.uk.

If you are a student or colleague based in Cornwall, you can contact the Rapid Response Hub by emailing rapidresponse@fxplus.ac.uk.

The Rapid Response Hub will give you advice, support you to self-isolate if you receive a positive result, and let you know how and when you can return to campus safely after isolation.

All students who experience the symptoms of COVID-19, however mild, will be eligible for a test through the Rapid Response Hub. All staff are eligible for a test through the Rapid Response Hub, if they begin to experience the symptoms of COVID-19. Home deliveries of tests are within Exeter only. Employees would need to go to their local testing centre or request an NHS postal test if they live outside Exeter and are unable to get to the Streatham Testing Centre.

We’ll also be providing some asymptomatic testing to support our students and staff to travel safely around the winter break, or who need to travel overseas. See our Asymptomatic Testing FAQ for more details.

You should contact the Rapid Response Hub if you are experiencing any of the symptoms of COVID-19. These are:

  • A high temperature
  • A new continuous cough
  • A loss of taste or smell

If you experience any of these symptoms, however mild, please immediately self-isolate and contact the Rapid Response Hub:

The Rapid Response Hub is also able to provide advice and guidance on issues related to COVID-19. Please do get in contact by e-mail if you have any questions.

If you’re showing COVID-19 symptoms, it’s really important that you contact the Rapid Response Hub for two reasons. Firstly, the Rapid Response Hub will advise you how to get a free test, and support you if your test is positive, so that you can stay safe and well. Secondly, by informing the Rapid Response Hub, taking a test and self-isolating, you’ll be doing your bit to break the chain of transmission and keep your friends, colleagues, campus, and entire University community safe from infection.

We are offering rapid testing for colleagues and students on all of our campuses, thanks to our partnership with UK provider, HALO. This is a saliva test that you can request by contacting the Rapid Response Hub, contact details can be found on this page.

Students who develop symptoms of COVID-19 (a high temperature, new continuous cough or a loss of taste/smell) should self-isolate and contact the Rapid Response Hub to request a test.

You’ll receive a test booking confirmation email with details of what you need to do to get tested and where you need to go to take your test. After your test, your test results will then be shared with you via the encrypted HALO app or website, any positive results will be fed into the national Test and Trace system. The Hub will guide you through how to request a test, and explain how you can download and access the Halo app or access the website, so you’re able to receive your results.

Once you’ve contacted the Rapid Response Hub they will let you know how you will receive your test. It may be sent out to your address or you may be asked to attend a walk in test point.

We are working with our partners, Devon Free Wheelers, to manage the test process both in Exeter and at our Cornwall campuses. Devon Free Wheelers are an Emergency Voluntary Service who provide 24/7 support delivering blood and other medical samples around the region.

Your results will be made available to you via the encrypted Haloverify app, which you can download onto your smartphone, or website. The Rapid Response Hub will be able to advise on how you can download the app, and will provide you with a unique code that you can use on the app or website.

Students who have been tested through the national Test and Trace scheme will receive their results via text or email from the NHS.

Yes, if you have requested a test because you have symptoms of COVID-19 you should self-isolate while you await your test results. Once you’ve contacted the Rapid Response Hub and requested a test, you should continue to self-isolate until you receive your results. If you receive a positive result, you must continue to self-isolate for at least ten days from when your symptoms first started. If your test is negative, you must still keep self-isolating for the rest of the ten days if you live with someone who has symptoms or who has tested positive. The Rapid Response Hub will support you during your period of self-isolation, and will let you know how and when you can return to campus safely after self-isolating.

From the moment you become symptomatic and while you await your test results, members of your household must also self-isolate. All household members must stay at home and not leave the accommodation during self-isolation. You must not meet other people and must try to keep 2m away from all other members of your household to prevent any spread of infection. Government advice on how to self-isolate in your household can be found online.

If you receive a positive result, you’ll need to remain self-isolated for ten days from the day your symptoms started. Anybody you live with, or anyone in your support bubble, must self-isolate for ten days. More information is available on the NHS webpages. The Rapid Response Hub will support you through your self-isolation period and you can find details of support available to you on our information for students who are self-isolating webpage.

If you test positive for COVID-19, the Rapid Response Hub will call you to check on your welfare and support the process of tracing close contacts. We’ll ask you some initial questions about your movements and close contacts prior to your positive test result. You’ll also be asked to contact any of your close contacts as soon as possible and advise them to self-isolate to minimise the risk of spreading infection to others. For a definition of what qualifies as a close contact, see our ‘What is a Close Contact’ FAQ below.

The University will support the tracing of those you may have been in close contact with on campus. Where we reach out to close contacts we’ll ask them to self-isolate to prevent the potential of passing on the infection and we’ll consider whether any further actions are required to keep people safe on campus.

Unfortunately at this time it is not possible to link your Halo positive test result to the NHS app.  This is because you will need a unique activation code to enter your result on the NHS app, which can only be obtained through taking an NHS test.  We will keep you updated as and when this situation is resolved.

You will have been contacted by an NHS contact tracing system because you have been exposed to COVID-19, due to recent contact with someone who has now tested positive for COVID-19.  You will be advised to self-isolate for ten days since your last contact with the person infected with COVID-19.

You do not need to contact the Rapid Response Hub unless you start to feel unwell and begin to show symptoms of COVID-19.  If you do develop COVID-19 symptoms,  please contact the Rapid Response Hub immediately.

If you are based in Exeter, contact the Rapid Response Hub by emailing rapidresponsehub@exeter.ac.uk or call 0300 303 4847

If you are based in Cornwall, contact the Rapid Response Hub by emailing rapidresponse@fxplus.ac.uk or call 01326 370402

We understand that if you are experiencing COVID-19 symptoms, waiting for a test result, or it has been confirmed that you have COVID-19, you may have concerns or worries. The University has a suite of wellbeing support available to help you – please visit the website for more information on the support available.

A ‘close contact’ is a someone who has been close to a person who has tested positive for COVID-19 anytime from 2 days before the person was symptomatic up to 10 days from onset of symptoms (this is when they are infectious to others). For example, a close contact can be:

  • anyone who lives in the same household as someone with COVID-19 symptoms or who has tested positive for COVID-19
  • anyone who has had any of the following types of contact with someone who has tested positive for COVID-19 with a PCR test:
    • face-to-face contact including being coughed on or having a face-to-face conversation within one metre
    • been within one metre for one minute or longer without face-to-face contact
    • sexual contacts
    • been within 2 metres of someone for more than 15 minutes (either as a one-off contact, or added up together over one day)
    • travelled in the same vehicle or a plane

If the NHS Test and Trace Service inform you that you have been a close contact of someone who has tested positive, or you have been informed by someone who you have been in close contact with that they have tested positive, you must self-isolate for ten days. You should continue to wear your face covering (FACE), wash your hands (HANDS) and keep a safe distance (SPACE).

If you develop symptoms, you can request a test by contacting the Rapid Response Hub:

A negative test does not release individuals from the obligation to self-isolation.

If you or someone you live with develops symptoms, however mild, please inform our Rapid Response Hub. Anyone living in the same household as someone with symptoms must isolate for ten days from the onset of symptoms, or until a negative test has been obtained and no-one else in the household has symptoms. If a member of your household tests positive for coronavirus, you must self-isolate for ten days. In this scenario, a negative test does not release individuals from the obligation to isolate if another members of the household have tested positive. Find out more on the Government webpages.

We are only able to offer tests to University staff and students. You should only request a test if you develop symptoms. You can request a test via the online form. If you would like more information or have questions, you can contact the Rapid Response Hub. If you are based on our Exeter campuses, you can do this by emailing rapidresponsehub@exeter.ac.uk. If you are based on our Cornwall campus, you can do this by emailing rapidresponse@fxplus.ac.uk.

There is no need to self-isolate unless you are a 'close contact' or you develop symptoms. If you develop symptoms you can request a test. If you have no symptoms we will not offer you a test.

You can request a test by contacting the Rapid Response Hub:

If you get an alert telling you that you’ve spent time near someone who has tested positive for COVID-19, you’ll need to self-isolate for ten days.  This is how long it can take for symptoms to appear.  Other people in your household will not need to self-isolate unless you develop symptoms.  More guidance is available on the NHS website.

If you need to self-isolate

If you need to self-isolate, please see our 'information for students who are self-isolating' webpage for frequently asked questions and information.

If you have any questions about arriving from overseas, please visit our International Travel pages.