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On campus services and outlets open for students:
Penryn Campus

Service/Outlet Opening Hours Can I attend in person? Is this available remotely? Do I need to book? Contact Details

Additional Info
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Service/Outlet Opening Hours Can I attend in person? Is this available remotely? Do I need to book? Contact Details

Additional Info

Food and drink outlet details can be found here.

Penryn Info Point

Mon – Fri (term time) 09:00– 17:00 excl. bank holidays

Yes, service is limited due to social distancing.

Yes, via email and phone.

Please make an online/phone query first.

Email: info.penryn@ex.ac.uk or phone: 01326 371800

Located in the Peter Lanyon Building

SID Online

Mon – Fri: 08:00 – 18:00
Sat: 09:00 - 17:00
Closed on Sundays

No

Yes, via SID online, phone or email.

No

Contact SID Online or phone 0300 555 0444 (UK)
+441392 724724 (International)

 

Career Zone

Online only for the moment.
Mon - Fri 09:00 – 17:00) Career Support and Guidance: Work Experience (including placements), personal skills development, and a wide range of extra-curricular opportunities.

No

Yes, via online chat function, email or call.

No

Online chat: https://www.exeter.ac.uk/careers/ phone: +44(0)1392 724493 or email: cc-careers@exeter.ac.uk

Additional resources available online on My Career Zone Digital. Search a wide range of jobs, placements and other work experience opportunities on Handshake

Ask Academic Skills team

Monday – Friday 09:00 – 17:00

Available on request, if essential for accessibility reasons

Yes online 1:1 appointments via Teams or email feedback

Yes

Book online  
Email: ask@fxplus.ac.uk

 

Welfare support

Mon – Fri 09:00 – 17:00

In person meetings will be possible if requested via welfare.penryn@exeter.ac.uk in advance.

Yes, video meetings via teams, virtual drop ins and telephone meetings

Yes

Email: welfare.penryn@exeter.ac.uk
Phone: 01326 371847 or 01326 371875
For urgent or out of hours support find the most relevant contact here.

For more information on our service please go to our dedicated webpage.

Student Services team

Mon – Fri 09:00 – 17:00

No

Services available by phone, email and online

No

Email us at studentservices@fxplus.ac.uk, or telephone 01326 370460

View a range of FAQs via the Compass web portal, which also has an online interface Mon – Fri 0900-21.00, Sat & Sun 10.00-018.00 during term time.

PGR Support Team

Mon – Fri 09:00 – 17:00

No.

Meet with colleagues via MS Teams or Zoom if needed.

n/a

Please submit queries by email to cornwall-pgr@ex.ac.uk. Colleagues will respond to you as quickly as possible.

 

Accessibility

On campus appointments available on request for specific concerns during lockdown.
Mon – Fri 09:00 – 17:00

In person appointments available on request if essential, please email to book.

Online appointments available, please email to book.

Yes

Contact us at accessibility@fxplus.ac.uk.

Find out more about this service here.

Libraries and Study spaces

Penryn campus library and helpdesk: Mon – Fri 09.00-21.00 (book collections) Sat – Sun 10.00-18.00
Virtual Helpdesk:
Mon – Fri 09:00- 21:00  Sat – Sun 10:00 – 18:00 (
Falmouth Campus Library: Mon - Fri 10:00–17:00  Closed on Sat and Sun

Yes, the physical library is operating at a reduced capacity.

Yes, via library search and live chat for enquiries. Digital library resources are available 24/7.

You will need to book a desk if you want to study in our libraries or study spaces. These are only available if you can’t study at home.

Join the live chat
Study space booking
Library opening times

 

Multi-faith Chaplaincy

 Mon – Fri 09.00 - 17.00

1:1 support by request with chaplain in exceptional circumstances.
‘Dog walk and talk’ - walking with a chaplain and their dog

Yes, we are also providing online video support sessions using Microsoft Teams.

Yes, please use this link to book an appointment.

If you can’t find what you are looking for or need something sooner than seems to be available through our booking system, please email us on chaplaincy@fxplus.ac.uk or call 01326 370744.

For more information please visit the Chaplaincy webpage here.

The Sports Centre

The sports centre will be closed for the duration of the national lockdown.

No.

N/a

N/a

By phone: 01326 370770