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What is the Digital Hamper?

The Digital Hamper contains vouchers for lots of digital services for students who have a positive COVID-19 result or are self-isolating because they have been in close contact with positive cases. We know that isolation is not an easy time in the best of circumstances and are providing this to help our students keep entertained.

If you are eligible you will be contacted following an email from the Rapid Response Hub by the Digital Hamper team.

The Digital Hamper provides £40 of digital entertainment including: Just Eat, Deliveroo, App Store, Google Play, Sky Store, Rakuten Kobo/TV, PlayStation Store, Xbox, TV Player plus and KIGSO.

At the time of launch the following are eligible for a Digital Hamper:

  • Students who have tested positive for COVID-19 after taking a Rapid Response Hub (RRH) test
  • Students who are self-isolating because they live in University-managed accommodation with someone who has had a positive result

During the winter break we are offering a Festive Digital Hamper to the following:

  • Students living in University of Exeter-managed accommodation over the winter break, identified through the winter survey
  • International students who are self-isolating following their return to the UK

Yes, Falmouth University students are eligible for a similar hamper to University of Exeter students and on the same basis but under a separate arrangement.

No. We are asking students to opt-in to the service and ensuring they are aware we would only be sharing their name and email address.

Once students opt in it will take 1-2 working days for them to receive voucher codes depending on how quickly they opt into the service and redeem the vouchers.

The safety and wellbeing of students is our overriding priority at the University of Exeter. Since the pandemic began, colleagues across campuses have been working hard to put safety measures in place. As students and members of staff begin to return to our campuses, we must continue to work together to keep everybody safe. This is why we’ve opened our Rapid Response Hub, to advise those with COVID-19 symptoms on how to get a test, and to support people who receive a positive test and need to self-isolate.

If you develop symptoms of COVID-19 (a high temperature, new continuous cough or a loss of taste/smell) you should self-isolate and contact the Rapid Response Hub to request a test.