The Communications and Marketing Services Directorate brings together communications across the University to promote our world leading research, education and student experience. We help the university make good business and investment decisions on the basis of customer and market data, delivering campaigns to capitalise on opportunities and achieve business objectives. We work to attract high potential students from all around the world to the University of Exeter to create a diverse student population. We are responsible for creative marketing activity, provide advice on using the University brand, and deliver high quality corporate events.

• Deliver world-class engaging marketing and communications which support the strategic objectives of the University.
• Responsible for building and maintaining the University’s brand and competitive position; external and internal communications; student recruitment, admissions and fair access; and corporate events.
• Support the University to deliver its student recruitment ambitions at undergraduate and postgraduate level.
• There is an Assistant Director with responsibility for each area of delivery and to whom issues can be escalated if necessary.

The service conducts continual evaluation of activity, exploiting data analytics where available and soliciting regular customer feedback, to enhance efficiency and effectiveness and inform strategic decision-making.

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