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The Team

Event Exeter Management

Sarah Snow
Sarah Snow

Assistant Director (Marketing, Sales & Events)

With over 30 years of industry experience, I have an extensive knowledge of the catering and business tourism sectors with a focus on strategic leadership and business development. I am Chair of Venuemasters and on the Board of Directors of Visit South Devon.

Steve Whyte
Steve Whyte

Head of Event Operations

As Head of Event Operations I bring
15 years’ experience to the
planning, delivery and overall
customer experience of events. In
my spare time I am a keen golfer.

Alex Penn
Alex Penn

Head of Event Sales

I challenge the previously
unachievable, through exceptional
sales service and delivery of
campus events and services. I’m
fast paced, direct and love my
family. Every day is unique, and I
love life that way.

Event Sales Specialists

Rosie Hawkins
Rosie Hawkins

Event Sales Manager

I strive to achieve the ultimate for
every client; supporting a team of
Event Sales Specialists to be the
best they can be. Outside work, I
enjoy exercise and wine in equal
measure; somewhat challenging as
it is difficult to fit dumbells into a
250ml glass.

Catherine O'Connell
Catherine O'Connell

Sales & Event Specialist

I specialise in campus functions, and enjoy the variety this brings, from planning a student fashion show one day to organising a religious concert the next. I also look after self catering bookings during the summer. My spare time is filled by my children, walking on the moors and playing on the beach

Holly McMahon
Holly McMahon

Sales & Event Specialist

I manage a range of portfolio work,
taking events from enquiry through
to delivery. My primary business
categories are internal University of
Exeter events and academic
conferences. In my spare time I like
keeping fit, reading, and
scrapbooking.

Helen Weeks
Helen Weeks

Wedding Coordinator

I love to make sure the happy couple’s big day goes smoothly so they can head off on their honeymoon stress free. In my spare time I enjoy baking and walks on the beach.

Leonie Rowe
Leonie Rowe

Sales & Event Specialist

I look after group travel and sports events on campus. I like going to the gym on my breaks and running when I get the chance. In my spare time I enjoy family fun days with my 2 children, husband and dog.

Glender Duzon
Glender Duzon

Event Sales Specialist

I organise meetings and conferences at Reed Hall. Receiving feedback from a client who has had a wonderful experience of the planning and execution of their event is the most rewarding part of the job. Outside work, I am very creative and enjoy making cards, writing poetry and exploring the countryside.

Sales Support Team

Debbie Harrison
Debbie Harrison

Sales Support Specialist

I cover the Reed Hall reception,
respond to Events enquiries, and
process Fresh Ideas catering
bookings. In my spare time I enjoy
spending time with family and
friends, travelling and eating lots of
chocolate!

Nicky Kirton
Nicky Kirton

Sales Support Specialist

I provide support for the Event Specialist Team and front of house at Reed Hall. I enjoy spending time with my family on a beach in the sunshine, and love going to the gym as a stress buster

Jo Detain
Jo Detain

Sales Support Specialist

As well as supporting the Event
Exeter team I also administrate the
Fresh ideas bookings. I love
spending my time with my
husband exploring beautiful Devon
with our cameras and walking our
springer spaniel.

Business Improvement Team

Jo Harvey
Jo Harvey

Business Improvement Manager

I manage a small team responsible
for overseeing business and
feedback systems, enhancing the
customer experience, and
maintaining our ISO9001:2015
accreditation. I love to spend time
with my husband and two boys,
and work on my allotment.

Fiona Narramore
Fiona Narramore

Business Improvement Coordinator

I help manage the conference
booking system, provide team
support and training, and ensure
that processes are followed in
accordance with our ISO9001
accreditation. Outside work I lead a
busy family life and enjoy getting
involved with local community
organisations.

Louise Jones
Louise Jones

Business Improvement Coordinator

I am responsible for identifying
and implementing continuous
improvement across Event Exeter.
In my spare time I have a bespoke
cake business and enjoy running
and photography.

Mike Marshall
Mike Marshall

Business Improvement Coordinator

I help deliver customer feedback mechanisms and work with services to identify areas for improvement and areas of good practice, in order to maintain service excellence. Away from work I enjoy taking care of the abundant wildlife in my garden, currently including frogs and hedgehogs.