Winners

Outstanding Team Improvement of the Year

Tangible evidence of marked improvement moving from dissatisfaction through to zero complaints despite after substantial staff loss.

Positive impact of improvement is testified by those who they affect.

Colleagues outside the team have identified that notable improvements have been made.

Setting up a Best Practice Working Group and promoting collaboration and culture of improvement with other teams.

Outstanding Customer Service

Sheer volume of nominations shows the impact of his customer service.

Introduced a coursework dropbox that was available 24 hours a day.

Pivotal role in post offer open days.

One of the nominations for Jem which just said “He is wicked sick at his job”!

Outstanding Contribution to the Community/Environment

Building a unique relationship between Campus Services and Hospiscare.

Raised over £40,000 and providing over £15,000 worth of support in kind.

Benefitting the University through providing opportunities for staff to engage with the local community and volunteer their time.

Not having to pay for the disposal of items.

David Allen Hero/Heroine of the Year

"He has helped our team figure out where to work when all rooms were booked, and told us we could come earlier in the morning as he would be there to open rooms or assist us. Always a smile!"

"His exemplary attitude is particularly important at Open Days as prospective students engage with such a fantastic member of staff. People talk a lot about conceptualising 'The Exeter Experience' and yes it is difficult to define, but Tony certainly has a role in it."

"During this my final year of studies he has been incredibly helpful and generous in room bookings at a time when we have had so many group projects it has been essential to our progress."

Outstanding Partnership Working

Extensive collaboration between Colleges, central professional services and with academic colleagues.

High impact in achieving partnerships in all 5 Research Council’s DTCs and a £40 million doctoral training portfolio.

Impressive multi-institutional collaboration.

Partnership emerged from a standing start.

Outstanding Project of the Year

Scale of the project and critical impact on the University as a Research Led organisation.

Key influence on the University’s research reputation until the next exercise in 2020.

Major impact on a range of strategic priorities e.g. student recruitment and league tables.

Excellent partnership working with departments such as HR and occupational health.

Chief Operating Officer’s Award

Several parts of this project nominated in different areas.

High profile and highly technical project.

Collaborative working across services and campuses.

Working with external partners.