Contact Us

Find out more about the wider team and our areas of expertise on the Meet the team page. 

Website

The Learning and Development website has more information about the development opportunities available to you.

Enquiries

For general enquiries, please contact us at peopledevelopment@exeter.ac.uk

Clive Betts

Head of People Development

I lead and manage a team of nine staff who support and deliver all of our services. I am responsible for a broad portfolio of courses, one-to-one support, mandatory training, online resources plus other services and am accountable to Senior Management for the effective planning and delivery of this portfolio. I also work with senior colleagues to plan our strategic approach to learning and development for all staff roles, contributing to key initiatives such as “Exeter Academic” and "Positive Working Environment".

I am a Senior Fellow of the Higher Education Academy and have a background in science research and education along with two decades of experience in vocational qualifications (VQs), information technology and management development. I am an accredited VQ Assessor, Verifier, Mentor, Tutor and ESCI 360 reviewer and hold qualifications in operational management and event facilitation. 

Areas of expertise: leadership and management, structured professional and career development; vocational qualifications and accreditation; e-learning; coaching and mentoring

Email: c.r.betts@exeter.ac.uk

Rachel Brewer

Learning & Development Manager (Leadership & Management Development)

I am responsible for the development and delivery of the leadership and management development portfolio for professional staff and the key contact for Colleges/Services with queries in this area. This portfolio includes programmes leading to Institute of Leadership and Management (ILM) qualifications, as well as a range of shorter management workshops: 'Management Know-How'; 'Exeter Entrepreneur' and programmes without qualifications.

I can support you with bespoke development activities and training delivery. 

I provide a brokerage service for staff interested in accessing external coaches on our register. 

Areas of expertise: leadership and management development, management qualifications, PDR (within Professional Services), running team events, programme design

Email: r.brewer@exeter.ac.uk

Janice Button

Learning & Development Manager (Exeter Academic)

I support the development and delivery of the Exeter Academic Programme, tying together a wealth of Academic development opportunities across education, research and leadership development. As a key contact for Educators, Programmes, Disciplines and Colleges within this area, I work across People Development, Academic Development and Research Development to provide tailored support to help Academics achieve personal and professional goals and ambitions.

I am a Fellow of the HEA and have many years’ experience within Higher Education, supporting the development of teaching and learning.

Areas of expertise: Academic Development, eLearning, Leadership, Innovation, Research-informed practice.

Email: j.j.button@exeter.ac.uk

Jonathan Cresswell

Learning, Development and Apprenticeship Manager

I lead the Personal Effectiveness portfolio of face-to-face and remotely delivered courses, mentoring programmes, Internal Coaching, the Professional Development Framework, and Apprenticeships programmes for new and existing staff across the University.

Areas of expertise: Staff Professional Development, Guidance and advice on Apprenticeships for current and new staff, professional registration, consultancy relating to the People Development Portfolio. Fellow of the Institute of Science and Technology (FIScT), Associate CIPD, active member of the South West Apprenticeship Ambassador Network and Apprenticeship Champion

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Email: j.cresswell@exeter.ac.uk

Rebecca Ledger

Learning & Development Manager (Personal Effectiveness)

I coordinate and lead on the policy for, and delivery of, Mandatory Training, Onboarding and Induction , Performance and Development Reviews (PDRs), accessibility and am the I am the lead for the University’s staff e-learning system LearnUpon. Within the Personal Effectiveness portfolio I coordinate courses delivered by internal University departments such as Health and Safety, Finance, Information Technology, Equality and Diversity, Wellbeing, Environment and more (see Jonathan Cresswell for externally delivered courses in the PE folder). I also deliver training on a number of areas such as mentoring and coaching conversations and PDRs, as well as offering numerous Bitesize Sessions covering key work related topics.

Areas of expertise: Mandatory training, LearnUpon, learning needs analysis, PDRs, mentor training, training and learning delivery, course design, evaluation, programme design, team development and consultancy relating to the wider People Development portfolio. I hold two PGCEs and a Masters in Education.

Part time: Monday, Tuesday, Wednesday & Thursday

Email: r.ledger@exeter.ac.uk

Kathryn Coombes

Team Leader (People Development)

I am the Team Leader for the People Development administration team.  I have oversight of the work of the administrative team and am responsible for learning and development data, budget monitoring, support for Learning & Development Managers, bespoke events and contracts for external suppliers.  I am a Chartered Member of the Institute of Personnel and Development.

Part time: Monday, Tuesday, Wednesday & Thursday (mornings/early afternoon)

Email: k.a.coombes@exeter.ac.uk

Tracey Glenister

Learning and Development Administrator

Administrative contact for bespoke programmes such as Aurora, ILM and ad-hoc events as well as supporting the open programme of courses.  Provides support for the People Development IT systems (eg ePDR, LearnUpon and iTrent).

Email: t.glenister@exeter.ac.uk

James Arnold 150pxl profile picture

James Arnold

Administrative Assistant (Learning & Development)

James provides administrative support to Exeter Academic as well as supporting other Learning and Development activities.

Part time: Monday, Tuesday, Wednesday & Thursday 

Email: j.m.arnold@exeter.ac.uk

Charlie Allen

Administrative Assistant (Learning & Development) (Apprentice)

Administering the delivery of the People Development learning events programme.  Support for LearnUpon (mandatory training) and ePDR systems.  Responding to general People Development enquiries.

Email: c.allen4@exeter.ac.uk