Skip to main content

Courses and resources

Manager's Guidance for COVID-19: Skills for Supportive Conversations



Leadership & Management.


People Management.

About this course:

As more colleagues prepare for a potential return to campus working, it's important that managers feel equipped to guide and support their staff through this process.

Managers will be responsible for dealing with the outcomes of COVID-19 self-assessment tools, as well as any follow-up risk assessments and reasonable adjustments.

All of which will require you to handle a range of scenarios in a supportive and constructive manner.


This session will predominately focus on the skills and behaviours required for having supportive conversations with staff about their working arrangements, which could include a return to campus or a continuation of home working.

You will also learn where you can access further guidance, as well as the teams that can offer support in the process if required, e.g., HR, Health & Safety, Occupational Health.


An HR Business Partner will be in attendance to answer your questions.

However, you will get the most out of the session if you have familiarised yourself with the HR guidance, issued in the calendar invite, prior to attending.


This session is being run as a webinar.

Please continue to sign up for the course dates below in the usual manner.

A week prior to the session you will be sent a calendar invitation including the link to the webinar.

If you have signed onto a session and have not received an invitation within 24 hours of the course start date, please email

Learning outcomes:

As a result of attending this course, you will be able to:.

- List the key steps to follow in preparation for a return to campus working.

- Describe a range of tools and techniques that foster supportive and constructive conversations.

- Know where to access further guidance and specialist support, if required.

Who should attend this course:

Staff who are responsible for discussing and managing the return of their team members to campus.


Rachel Brewer - Learning & Development Manager.

Kirsty Golden - Associate HR Business Partner.

Learning provider:

This course is administered by People Development; please contact for more details.

Please use the link below to add your name to the waiting list. TBC TBC TBC No info

Please add yourself to the waiting list and we will contact you once dates are available.


Book your place or add your name to the waiting list