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Further support

I'm feeling suicidal / I'm worried about someone who might be suicidal.

If you can't find what you're looking for here or in our Index, or have any questions please email usThe Occupational Health team can also help you with expert confidential advice and support.

Spectrum Life is our Employee Assistance Programme (EAP) which is a confidential, neutral service provided by an external company to support colleagues at the University, including free counselling. 

Spectrum Life for confidential counselling and support

Israel and Palestine crisis support

A dedicated line has been established to support those directly or indirectly affected by current events. This service can provide in-the-moment confidential support to any colleagues, PGR students and dependents over 18.  You can reach this dedicated line and speak to a counsellor by calling: 0800 6525008. Further wellbeing support for this crisis can be found here.

Spectrum Life is an Employee Assistance Programme (EAP) which is a confidential, neutral service provided by an external company to support colleagues at the University.

You can contact Spectrum Life in the following ways:

  • Call via Freephone UK on 0808 196 2016 or International on 00353 1 518 0277.
  • Live chat via the Spectrum Life online portal using this code: EAPSPECTRUMLIFE. 
  • Text or WhatsApp 07418 360 780 and you will receive a text response from a counsellor.

For anyone unsure about making contact, click here to find out what happens when you call Spectrum Life.

Spectrum Life is free of charge and provides advice, counselling and in-the-moment support to University employees/PhD students, their partners and their dependants over 16. They offer the following support:

  • Counselling: free access to up to six sessions **
  • 24/7 freephone line with a mental health professional providing in the moment support
  • Legal information
  • Financial information
  • Consumer information
  • Career guidance
  • Life coaching
  • Mediation
  • Health information
  • Cancer support
  • Infertility & pregnancy loss
  • Elder care support
  • Parent coaching
  • International employee support

** Please note that, if your case is considered to be more complex than can be covered in 6 sessions, Spectrum Life may advise alternative options including free NHS Talking Therapy Services or private counselling which would not be covered by the University.

NHS Talking Therapies (previously called IAPT) - a free NHS support you can refer yourself directly to for talking therapies, such as cognitive behavioural therapy (CBT), counselling, other therapies and guided self-help. 

Find out more about our wellbeing information, tools and support.

Read stories shared by your colleagues about their experience of our EAP here