Spectrum Life is our Employee Assistance Programme (EAP) which is a confidential, neutral service provided by an external company to support colleagues at the University, including free counselling.
Spectrum Life for confidential counselling and support
A dedicated line has been established to support those directly or indirectly affected by current events. This service can provide in-the-moment confidential support to any colleagues, PGR students and dependents over 18. You can reach this dedicated line and speak to a counsellor by calling: 0800 6525008. Further wellbeing support for this crisis can be found here.
Spectrum Life is an Employee Assistance Programme (EAP) which is a confidential, neutral service provided by an external company to support colleagues at the University.
You can contact Spectrum Life in the following ways:
- Call via Freephone UK on 0808 196 2016 or International on 00353 1 518 0277.
- Live chat via the Spectrum Life online portal using this code: EAPSPECTRUMLIFE.
- Text or WhatsApp 07418 360 780 and you will receive a text response from a counsellor.
For anyone unsure about making contact, click here to find out what happens when you call Spectrum Life.
Spectrum Life is free of charge and provides advice, counselling and in-the-moment support to University employees/PhD students, their partners and their dependants over 16. They offer the following support:
- Counselling: free access to up to six sessions **
- 24/7 freephone line with a mental health professional providing in the moment support
- Legal information
- Financial information
- Consumer information
- Career guidance
- Life coaching
- Health information
- Cancer support
- Infertility & pregnancy loss
- Elder care support
- Parent coaching
- International employee support
** Please note that, if your case is considered to be more complex than can be covered in 6 sessions, Spectrum Life may advise alternative options including free NHS Talking Therapy Services or private counselling which would not be covered by the University.
NHS Talking Therapies (previously called IAPT) - a free NHS support you can refer yourself directly to for talking therapies, such as cognitive behavioural therapy (CBT), counselling, other therapies and guided self-help.
Read stories shared by your colleagues about their experience of our EAP here.